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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

Holiday Inn Ciudad Juarez

3.5-star3.5 stars
Ave Tecnologico 3620, Ciudad Juarez, CHIH, 32617, Mexico

3.5-star hotel with restaurant, near American Consulate
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

See more

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • The Staff there are all great people! The place is so clean it makes hotels in United…Jan 15, 2021
  • Great service, will definitely stay here again. Dec 17, 2020

Holiday Inn Ciudad Juarez

from £47
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking

What’s around Holiday Inn Ciudad Juarez

Landmarks

  • American Consulate - 30-minute walk
  • La Rodadora Espacio Interactivo - 9-minute walk
  • Central Park - 13-minute walk
  • Star Medica Hospital Ciudad Juarez2 - 25-minute walk
  • Plaza Las Misiones - 25-minute walk
  • Plaza Juárez Mall - 27-minute walk
  • Technological Institute of Ciudad Juárez - 39-minute walk
  • El Paso Zoo - 7 mi / 11.3 km

Getting around

  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) 7-min drive
  • El Paso International Airport (ELP) 37-min drive
  • El Paso Union Depot 11-min drive

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free on-site self-parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • 24-hour business centre
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 2088
  • Conference space size (meters) - 194
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers: 1
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Misiones – This restaurant specialises in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Holiday Inn Ciudad Juarez’s small print

Also known as

  • Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
  • Ciudad Juarez Ciudad Juarez
  • Holiday Inn Ciudad Juarez Hotel
  • Holiday Inn Ciudad Juarez Ciudad Juarez
  • Holiday Inn Ciudad Juarez Hotel Ciudad Juarez
  • Casa Grande Business Plus US Consulate Ciudad Juarez
  • Casa Grande Ciudad Juarez Hotel
  • Hotel Casa Grande Business Plus By US Consulate
  • Holiday Inn Ciudad Juarez Hotel
  • Casa Grande Business Plus By Us Consulate Hotel Ciudad Juarez
  • Radisson Ciudad Juarez
  • Ciudad Juarez Radisson
  • Casa Grande Ciudad Juarez

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from March to December.
  • Guests can rest easy knowing that there's a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Optional extras

    Continental breakfast is offered for an extra charge of MXN 250 per person (approximately)

    Dial-up Internet access is available in guestrooms for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Ciudad Juarez

    • Does Holiday Inn Ciudad Juarez offer free cancellation for a full refund?
      Yes, Holiday Inn Ciudad Juarez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Holiday Inn Ciudad Juarez currently open?
      This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
    • What are the cleanliness and hygiene measures currently in place at Holiday Inn Ciudad Juarez?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Holiday Inn Ciudad Juarez?
      Yes, there's free self parking.
    • Are pets allowed at Holiday Inn Ciudad Juarez?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Holiday Inn Ciudad Juarez?
      You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out is available.
    • Are there restaurants at or near Holiday Inn Ciudad Juarez?
      Yes, Los Misiones offers Mexican cuisine. Nearby restaurants include Ristorante Italiano Abelini (14-min walk), Sabrosa la Vida (2.1 mi) and Le French Touch (2.4 mi).
    • Is there an on-site casino at Holiday Inn Ciudad Juarez?
      No, this hotel doesn't have a casino, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (28-min drive) are both nearby.

    Recent reviews

    Superb 9.2 From 153 reviews

    Fair 4.0
    I can believe that we were placed in a room right next to the most trafficked Blvd, I understand when there’s no more rooms available but in this situation the hotel was almost empty, if we got 3 hours of sleep it was a lot!!
    us1 night trip
    Exceptional 10.0
    Very clean place, staff was great!
    Claudia, us1 night family trip
    Exceptional 10.0
    Donald, us3 night family trip
    Very good 8.0
    The hotel was very clean and the procedures while checking in are strict due to the pandemic which is good. I will definitely go back and recommend this hotel.
    Taliz, us1 night family trip
    Exceptional 10.0
    great hotel
    It was great only issue... The room service took long.
    SOFIA, us1 night family trip
    Exceptional 10.0
    Perfect stay
    El mejor Hotel de ciudad juarez de pies a cabeza
    Roberto, us1 night family trip
    Exceptional 10.0
    Super clean / friendly/ professionally
    Amazing . It is a great hotel, super clean, super friendly and they take care of the best. i recommend it to everyone
    Alejandro, us1 night family trip
    Exceptional 10.0
    The staff was very friendly and everything was very clean! We enjoyed our stay.
    Liz, us2 night family trip
    Exceptional 10.0
    Great location for business. It stands in the heart of the maquiladora community and only 15 minutes away from Cd. Juarez airport. Service was outstanding.
    JAIME, us1 night business trip
    Poor 2.0
    I have stayed in this hotel many times. This time it was a terrible experience. I arrived and the person at the front desk didn’t speak English. We went to breakfast the next morning. Upon leaving, the staff chased us down to pay for our breakfast. We have never paid for breakfast. I was informed that the Expedia reservation did not include breakfast. The staff then followed us to our room for money. How insulting. Then we couldn’t get back into our room. For whatever reason. I have never been treated so poorly. I will never stay there again.
    us1 night family trip

    Holiday Inn Ciudad Juarez