Guests
All properties in Chester, England, United Kingdom

Crabwall Manor Hotel and Spa

4-star hotel in Chester with spa and indoor pool

  • Free WiFi and free parking
From
£80

Image gallery

  • Crabwall Manor Hotel and Spa
  • Crabwall Manor Hotel and Spa
  • Pool
  • Pool
  • Crabwall Manor Hotel and Spa
Crabwall Manor Hotel and Spa. Image 1 of 67.
1 / 67Crabwall Manor Hotel and Spa
Parkgate Road, Chester, CH1 6NE, England, United Kingdom
8.4.Very good.
  • Stayed in room 52 which was down a rabbit warren to get to. The room is on the top floor…

    Sep 13, 2021

  • The rooms are very tired, bathrooms missing grout in shower are, carpets old. But the…

    Sep 13, 2021

See all 286 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Shopping
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • Countess of Chester Hospital - 32-minute walk
  • University of Chester - 37-minute walk
  • Chester City Walls - 45-minute walk
  • Chester Zoo - 2.4 mi / 3.8 km
  • Chester Town Hall - 2.5 mi / 4 km
  • Chester Cathedral - 2.5 mi / 4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Double or Twin Room, 1 Bedroom
  • Superior Double or Twin Room, 1 Bedroom
  • Junior Suite
  • Classic Single Room
  • Master Suite

What’s around

Landmarks

  • Countess of Chester Hospital - 32-minute walk
  • University of Chester - 37-minute walk
  • Chester City Walls - 45-minute walk
  • Chester Zoo - 2.4 mi / 3.8 km
  • Chester Town Hall - 2.5 mi / 4 km
  • Chester Cathedral - 2.5 mi / 4 km
  • Chester Racecourse - 2.5 mi / 4.1 km
  • St Peter's Church - 2.5 mi / 4.1 km
  • Eastgate Clock - 2.6 mi / 4.2 km
  • Dewa Roman Experience - 2.7 mi / 4.3 km
  • Newgate - 2.7 mi / 4.4 km

Getting around

  • Liverpool (LPL-John Lennon) 29-min drive
  • Manchester Airport (MAN) 35-min drive
  • Bache Station 3-min drive
  • Capenhurst Station 7-min drive
  • Little Sutton Station 9-min drive
map
See on map
Parkgate Road, Chester, CH1 6NE, England, United Kingdom

At a glance

Hotel size

  • This hotel has 48 rooms

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of GBP 9.95 per person (approximately)

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a smoke detector and window guards on site.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Crabwall Manor Hotel Chester
  • Crabwall Manor Hotel
  • Crabwall Manor Chester
  • Crabwall Manor
  • Crabwall Manor Hotel Spa
  • Crabwall Manor And Spa Chester
  • Crabwall Manor Hotel and Spa Hotel
  • Crabwall Manor Hotel and Spa Chester
  • Crabwall Manor Hotel and Spa Hotel Chester

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crabwall Manor Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 3 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant. Nearby restaurants include Telford's Warehouse (2.3 mi), Bull and Stirrup (2.3 mi) and Mama K's (2.3 mi).
  • Crabwall Manor Hotel and Spa has a spa and an indoor pool, as well as a steam room and a garden.
8.4.Very good.
  • 6.0.Good

    Dissapointed

    The tiolet had flushing problems, there was no welcome pack explaining about the spa or dinner times etc. When in the spa it took us and abothee couple 10mins to figure out how to turn on the jacuzzi. There is no wow factor with this hotel and wouldnt go back

    2 night trip, Sep 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    For the price, the room was basic. Not worth £170. The bathroom was massive, but again basic. When checking in we were just told your room number is this and nothing else. Drinks at the hotel were quite limited and no real place to sit.

    Lian, 1 night trip, Sep 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good location

    Good location, near to Chester. Hotel spacious and clean, as was the room. Staff friendly and efficient.

    Gwyn, 2 night trip, Sep 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Ruined birthday get away

    We were called when we were on our way to the hotel saying the room had been damaged (leak) so do we want to change the day. This wasn’t an option as we wouldnt have been able to get another hotel on bank holiday so late. The damage wasn’t even bad so the added stress wasn’t needed. At 7:45am someone used a key to open our door, they didn’t even knock, opened the door wide stood there for 10 seconds then shut the door (didn’t lock it again!). I can omly guess it was maintenance coming to fix the ceiling, and they hadn’t told them we were in there. Really bad considering we were after a lie in, and in bed semi naked!!! Really ruined the stay, this was a birthday get away.

    Abby, 1 night trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Questionable 4 Starr

    Satisfactory but lack of staff with weddings seeming to take all the priority . Decor is tired .Main restaurant evening food menu offering basic for hotel standard expectation

    GRAHAM, 1 night trip with friends, Aug 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing for a 4 star hotel

    Booked a superior room which was large but not very clean - carpet needed a vacuum, some surfaces dusty, spotted a couple of spiders and it didn’t smell fresh. Complained and duty manager gave it a vacuum, removed spiders and sprayed a lot of air freshener. On a positive note the bathroom was big, clean, shower was amazing and towels large and fluffy. Beds were fine. Generally the hotel was tired and looked as if it could benefit from a deep clean and a lick of paint. Windows very old and dirty. Staff generally nice. A lot of young staff who worked very hard under difficult circumstances I think - the hotel was fully booked and there was a wedding on. Good location close to Cheshire Oaks.

    Julie, 2 night trip with friends, Aug 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely mini break

    Hotel was nice. Reception were polite and welcoming. The room was a generous size. Bed was comfortable, it was cleaned to a good standard. The sink in our room didn't drain well however which was frustrating at times. Would benefit from a dual shower with a hand held shower head. There was no welcome pack in the room, so didnt know the number for reception, only knew check out time on Hotels.com. There was supposed to be room service, but no menu or information on how to order. No information on breakfast. The spa was very nice. Clean. Pool was a lovely tempreture, the jacuzzi was very hot. My partner was booked in for a 25 minute massage treatment but lasted less than 20 which was disappointing. Overall we had a good three night stay, and would stay again.

    Paula, 3 night trip, Aug 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Family Wedding

    Very nice hotel good greeting from reception, clean and tidy large room. Had a nice meal in the bar the first evening, wedding was lovely, well organised and food was good. Thoroughly recommend

    2 night family trip, Aug 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    On the whole, enjoyable.

    On the whole an enjoyable stay but the room was very warm. Air conditioning quite loud, I think we must have been above the kitchens as there was a constant, loud humming noise. Window catch broken.

    Rosamond, 3 night trip, Aug 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Too hot

    The towel rail was permanently on high heat and unable to turn it off, very hot at night, uncomfortable

    Clare Louise, 1 night family trip, Jul 27, 2021

    Verified Hotels.com guest review

See all 286 reviews