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The Palace, a Luxury Collection Hotel, Madrid

5.0 star property
Luxury hotel with restaurant, near Thyssen-Bornemisza National Museum

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Lobby
Royal Suite, 1 Bedroom (View) | Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Royal Suite, 1 Bedroom (View) | Premium bedding, pillow-top beds, minibar, in-room safe
View from property
In the heart of Madrid, The Westin Palace offers a tranquil retreat with a beautiful garden and shopping on site. Unwind at the spa with a massage or manicure/pedicure, then stay connected with high-speed WiFi. Previous guests rave about the helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is £368
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 2 Single Beds, Courtyard View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Courtyard View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | Smart TV

Suite, 1 Bedroom (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Single Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Royal Suite, 1 Bedroom (View)

Royal Suite, 1 Bedroom (View) | City view

Royal Suite, 1 Bedroom (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 168 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living room | Smart TV

Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds (View)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Single Beds (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Plaza de las Cortes, 7, Madrid, Madrid, 28014

What's nearby

  • Thyssen-Bornemisza National Museum - 1 min walk - 0.2 km
  • Prado Museum - 4 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.9 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Atocha Cercanías Station - 16 min walk
  • Anton Martin Station - 7 min walk
  • Banco de Espana Station - 7 min walk
  • Sevilla Station - 8 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Lobby Westin Palace - ‬1 min walk
  • ‪Faborit - ‬1 min walk
  • ‪VIPS Neptuno - ‬1 min walk
  • ‪La Dolores - ‬3 min walk

About this property

The Palace, a Luxury Collection Hotel, Madrid

The Palace, a Luxury Collection Hotel, Madrid offers a great location, putting you within a short 10-minute walk of Prado Museum and Gran Via. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Anton Martin Station is 7 minutes and Banco de Espana Station is 7 minutes.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 470 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 1 AM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets stay for free
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • On-site parking is limited
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom dressing table
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 45 per person

Children & extra beds

  • Rollaway beds are available for EUR 110.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does The Palace, a Luxury Collection Hotel, Madrid offer free cancellation for a full refund?

Yes, The Palace, a Luxury Collection Hotel, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Palace, a Luxury Collection Hotel, Madrid?

Yes, pets stay free. Food and water bowls are available.

Is parking offered on site at The Palace, a Luxury Collection Hotel, Madrid?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Palace, a Luxury Collection Hotel, Madrid?

Check-in start time: 2:00 PM; check-in end time: 1 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at The Palace, a Luxury Collection Hotel, Madrid and nearby?

The Palace, a Luxury Collection Hotel, Madrid has a 24-hour fitness centre and a garden.

Are there restaurants at or near The Palace, a Luxury Collection Hotel, Madrid?

Yes, there's an on-site restaurant.

Does The Palace, a Luxury Collection Hotel, Madrid have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around The Palace, a Luxury Collection Hotel, Madrid like?

The Palace, a Luxury Collection Hotel, Madrid is in Madrid Centro, a short 7-minute walk from Anton Martin Station and 4 minutes' walk from Prado Museum.

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The Palace, a Luxury Collection Hotel, Madrid Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Food
Lobby
Building
Bar
Concierge

What guests liked

  • Breakfast was great with a good spread and friendly service. (8 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Great staff and service. Very accommodating, and the front desk, concierge and entire hotel was very kind and met every effort.
Bryan, 3-night trip

10/10 Exceptional

Lovely hotel great location in the heart of Madrid
Masooda, 2-night trip

10/10 Exceptional

Upscale hotel . Nice rooms, friendly staff
Vinay, 4-night trip

10/10 Exceptional

The location is the best
Carlos, 2-night trip

10/10 Exceptional

Excellent room, breakfast, service.
Tanya, 2-night trip

10/10 Exceptional

Excellent location, beautiful hotel well refurbished.
2-night trip

8/10 Very good

We enjoyed our stay.
chetana, 2-night trip

8/10 Very good

Great place to stay
Robert, 1-night trip

10/10 Exceptional

Absolutely beautiful room!
Natalie, 2-night trip

10/10 Exceptional

Great stay

Loved my stay at Westin Palace, location is great, the recently renovated rooms are very comfortable. Will make this my preferred Hotel when visiting Madrid.
Montserrat, 1-night trip

10/10 Exceptional

Loved the hotel.
Virginia, 3-night trip

10/10 Exceptional

Convenient safe friendly and great services.
Jacqueline, 4-night trip

8/10 Very good

very well located place
Luis, 2-night trip

10/10 Exceptional

Great hotel and great location
Laura, 1-night trip

10/10 Exceptional

Historic and beautiful renovated hotel
Sonia, 2-night trip

10/10 Exceptional

Great hotel. A bit noisy due to construction
Stanisa, 3-night trip

10/10 Exceptional

Lovely place
Chitra, 3-night trip

10/10 Exceptional

Come to Madrid often and will make this my go to hotel going forward. Fantastic service and very nice location. Close but far enough away from craziness of madrid nightlife
Paul, 4-night trip

10/10 Exceptional

We love the location. Wonderful breakfast!
Angelica, 6-night trip

10/10 Exceptional

The hotel is beautiful and it is being remodeled, I can't wait to stay when it is completely done! The staff are well trained, friendly and accommodating. The one thing I didn't like is that our window didn't seal well, so I got to hear everything going on outside my window (and there was a terrible accident at 3:00 am one morning).
paola, 3-night trip

10/10 Exceptional

Beautiful and recently renovated historical property with outstanding service
Denise, 2-night trip

10/10 Exceptional

Very good service, location, warm rooms, they just need to clean daily the room floors
Deyanira, 8-night trip

10/10 Exceptional

Everyone was so kind. Couldn't not have been more happy. I definitely will come back to this location when I'm in Madrid again
Adrian, 5-night trip

10/10 Exceptional

A very pleasant stay- the location is very convenient and safe. The room was very comfortable and beautiful.
Katherine, 2-night trip

10/10 Exceptional

Impressive, Grand with great service! We’ll be back.
Steven, 3-night trip