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1 room, 2 adults

Sheraton Imperial Kuala Lumpur Hotel

5-star5 stars
Jalan Sultan IsmailKuala Lumpur50250Malaysia

Luxury hotel with spa, near Merdeka Square
  • Free WiFi in the lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Comfort
Very comfortable
Food
Delicious food
Room
Great room
Value for money
Best value for money
478See all 478 Hotels.com reviews
From 3,645 reviewsTripAdvisor Traveller Rating

Sheraton Imperial Kuala Lumpur Hotel

from £60
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 2 Single Beds, City View
  • Club Room, 1 King Bed, Business Lounge Access
  • Club Room, Business Lounge Access
  • Deluxe Suite, 1 Bedroom, City View
  • Club Suite, 1 King Bed, Business Lounge Access, City View
  • Deluxe Room, 2 Single Beds, Tower
  • Deluxe Room, 1 King Bed, View, Tower

What’s around Sheraton Imperial Kuala Lumpur Hotel

Landmarks

  • In Kuala Lumpur City Centre
  • Merdeka Square (19-minute walk)
  • Petronas Twin Towers (23-minute walk)
  • Petaling Street (27-minute walk)
  • Malaysian Houses of Parliament (44-minute walk)
  • Sultan Abdul Samad Building (20-minute walk)
  • Jamek Mosque (20-minute walk)
  • Suria KLCC Shopping Centre (30-minute walk)

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) 31-min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 49-min drive
  • Kuala Lumpur Sultan Ismail Station 16-min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station 17-min walk
  • Kuala Lumpur Masjid Jamek Station 19-min walk
  • Medan Tuanku Station 2-min walk
  • Dang Wangi Station 9-min walk
  • Bukit Nanas Station 10-min walk
  • Valet parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)

About Sheraton Imperial Kuala Lumpur Hotel

Location.
Located in Kuala Lumpur's Golden Triangle shopping-and-business hub, directly opposite the brand new Quill City Mall, this hotel is next to a monorail station and about 1 km from Kuala Lumpur City Center (KLCC), home to the 88-story Petronas Towers and a fashionable shopping center. Asian Heritage Row, a stretch of restaurants, cafes, bars, and clubs, are at the hotel's doorstep.

Hotel Features. An outdoor pool provides a tranquil retreat from the city bustle. The Sheraton Imperial Kuala Lumpur also features the award-winning Mandara Spa, a health club, and 3 restaurants. Guests can keep in touch with the hotel's free WiFi access. The business center is open 24-hours a day. A convenience store is also also on site.

Guestrooms.
Spacious guestrooms and suites offer views of the city and/or the Petronas Towers. Beds are layered with luxury linens. 55-inch Smart TVs come with satellite service, ESPN, HBO, and DVD players. A laptop-compatible in-room safe can be used for storage. Accommodations also include minibars and complimentary mineral water. Bathrooms feature showers with handheld showerheads, deep soaking bathtubs, plush robes, phones, makeup/shaving mirrors, and marble countertops.

At a glance

Key facts

Hotel size

  • This hotel has 398 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time 3 PM-4 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking (limited) *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart televisions
  • Premium TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.

Celestial Court – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Reservations are required. Open daily.

Villa Danieli – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Pavilions Lounge – This lobby lounge serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Essence Restaurant – On-site buffet restaurant. Open daily.

Sheraton Imperial Kuala Lumpur Hotel’s small print

Also known as

  • Sheraton Imperial Kuala Lumpur Hotel
  • Sheraton Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Hotel
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 48 hours prior to arrival on the number on the booking confirmation.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 29.00 per day

Rollaway beds are available for MYR 93.0 per night

Buffet breakfast is offered for an extra charge of MYR 84 for adults and MYR 42 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 195 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 478 reviews

Sheraton Imperial Kuala Lumpur Hotel
Good6.0
TV Volume, Refrigerator Issue, Toilet phone
hotel is still under renovation. occasionally can still hear sound of working, ie soundproof remains unchanged. three items must be dealt with ASAP: 1. TV sound default 30 is UNACCAPTABLE! Cancel default. NO HOTELS in the world has the TV sound controlled. Guests should determine the volume themselves. 2. Refigerator should allow ROOM to release heat. above the refrigerator is a drawer filled with snacks including bar of OREOS! The drawer is warm, smell of heat, from the refrigerator It is common sense to leave space above the refrigerator. All chocolates must be removed and disposed from ALL rooms. 3) Phone in toilets are removed leaving patch of white marble is unacceptable. Housekeeping should be under supervision to check all rooms are in order before guests move in, eg missing dust bin in living room should not be replaced by stealing one from another room. In all, new sofas, new desk, chair, cushions and modern desk lamp are very stylish and comfortable. Ventilation is improved. Temperature of fridge must be properly monitored. Technicians should help with willingness, or inform reception to change rooms, making sure the problem is solved.
A Traveller, gb2 night trip
Sheraton Imperial Kuala Lumpur Hotel
Good6.0
The Club Suite I had was very nice and had a great view of the City. Overall the quality of the hotel had dropped since my last stay - I had to wait nearly an hour for my room to be ready (they did give me a late checkout time though as compensation). The restaurants are now where near as good as they used to be - Celestial Court used to be one of my favourite Chinese restaurants but the menu is much smaller and the food fairly basic. I usually stay at the Mandarin Oriental or Shangri-La, and that is where I will book next time I’m in Kuala Lumpar.
Gary, gb1 night trip
Sheraton Imperial Kuala Lumpur Hotel
Good6.0
VERY AVERAGE SHERATON EXPERIENCE
STANDARD 5 STARS HOTEL, BUT WITHOUT STANDARD BEVERAGES IN THE FRIDGE - FIRST TIME I FOUND A 5 STARS WITHOUT SUCH CONTENTS! ONLY 1 BATHROBE WAS PROVIDED....CHECK OUT A BIT SLOW AS ONLY 1 PERSON ATTENDING....BREAKFAST WAS ORDINARY....A LOT OF OTHER 5 STARS ARE BETTER
Kim Chuan, gb1 night family trip
Sheraton Imperial Kuala Lumpur Hotel
Good6.0
Not 5 stars
Breakfast is a bit poor. Tv remote stopped working and after asking twice for someone to come fix it, it was never fixed. Pool bar shut at 8 on Mondays which was inconvenient.
A Traveller, gb9 night business trip
Sheraton Imperial Kuala Lumpur Hotel
Exceptional10.0
A great Classic 5* hotel in Town.
I'm satisfied with my 4 days stay in Sheraton Imperial kuala lumpur.My kids having the time of their life,with de 24 hours Gym.The swimming pool even though not that vast but furfilled my kids' needs n were happy with the service.Walking distance to a lot of major shopping mall.Food is not a matter of inconvenience to find.Easy access to the LRT since Monorail stn just a door step away.Check-In n Out is a breeze,parking is no issue and friendly staff all around.Breakfast served overly satisfied our taste buds.Thank You for the hospitality and will book again if decide to roam KL again in future.
Siti, gbOther trip

See all reviews

Sheraton Imperial Kuala Lumpur Hotel

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