Barceló Guatemala City

Photo gallery for Barceló Guatemala City

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Barceló Guatemala City

VIP Access

Barceló Guatemala City

4.5 star property
Luxury hotel with 3 restaurants, near Oakland Mall

9.0/10 Superb

1,138 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Spa tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona 9
  • U.S. Embassy in Guatemala - 16 min walk
  • Torre del Reformador - 22 min walk
  • El Obelisco - 1 min drive
  • Avenida La Reforma - 5 min drive
  • Embassy of Mexico in Guatemala - 6 min drive
  • Oakland Mall - 10 min drive
  • La Aurora Zoo - 10 min drive
  • Estadio Nacional Mateo Flores - 14 min drive
  • Teatro Nacional - 15 min drive
  • Kaminaljuyu - 16 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 13 min drive
  • Free airport shuttle

About this property

Barceló Guatemala City

Located only 2.4 mi (3.9 km) from the airport, Barceló Guatemala City offers a free shuttle (available at scheduled times). Guests can indulge in massages, then grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the overall value and restaurant.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 397 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 4 AM to 11 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Yoga classes
  • Racquetball/squash

Working away

  • Business centre
  • 24 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)
  • Early check-in can be arranged for an extra charge of USD 39.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 39.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from June 25 2022 to July 9 2022 (dates subject to change):
  • Sauna

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for USD 54.9 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Yeimi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Otto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel in a good location
Everything about the BARCELOwas great EXCEPT the shower. It had a weird gooseneck that delivered water directly into my face ( I am average height). The only adjustment was to turn it to the side which ended up soaking the bathroom floor
Darlene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

# choice in Guatemala
Great stay excellent lounge but pool area closed too early
Roberto, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place but .,,
Great hotel. Comfortable, clean, safe, convenient. Everything you could ask for. Only comment is they are over-the-top on rules and restrictions. To get into pool area you need your room key. To get out of pool area - room key. Elevator - room key. Kind of normal but the tipping point was this. I borrowed a friends car and left it in parking lot so he could pick it up the day we left. To do so they required car registration, copy of his license (how was I supposed to have that) a review of cars condition by me with a security agent, signed letter from me saying I approve, etc. it was an hour process. I finally had to leave to catch the shuttle or miss my flight. Then I got an email saying he would fee be charged Q100 daily. I understand - kind of - but that was on top of all the other hassles. I suppose this could be a selling point if you are new to Guate and paranoid about security. But while going to rough this seemingly endless list of requirements ( I could have just turned the keys in to front desk and reported them lost and he claimed them later) I saw a Hotels.com sign giving them 8.5 out of 10. Could not believe it. This is a 9.5 or 10 hotel. But as the requirements to leave a set of keys in the business office grew more complex moment by moment I think I understood that lower rating. Certainly not the comfort or cleanliness. Ok so that’s my rant. Would I stay there again? Absolutely I will. I’ll just turn in a set of lost keys. :-)
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great hotel
A fantastic review of this hotel everything top-notch. One short coming is that their pool area and hot tub close at 9 PM. Noise is not an issue for any rooms around the pool so I consider this to be too early
Roberto, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

It was nice and clean but I saw areas that weren’t clean when I had the lights off at night and was using my cell phone light. You could see lots of hand prints and marks on the bathroom door that made me think they don’t wipe those down. Other than that, the hotel is beautiful and well kept. The pool was nice, they are a little strict with kids, but I didn’t mind because it keeps a nice feel to it. I will say the check in process took SO long! And check out as well. I’m not sure why it’s such a long and involved process but that would be my only complaint. But the customer service is excellent. Very nice employees!
Charis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 1-night trip
Verified Hotels.com guest review