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All properties in Guatemala City, Guatemala Department, Guatemala

Barceló Guatemala City

Luxury hotel with 3 restaurants, near Oakland Mall

  • Free WiFi and free parking
From
£61

Image gallery

  • Pool
  • Pool
  • Pool
  • Superior Room, Terrace - Bathroom
  • Pool
Pool. Image 1 of 58.
1 / 58Pool
9.0.Superb.
  • Excellent well run hotel with great rooms and an excellent breakfast. The beds are…

    Mar 5, 2020

  • Very friendly and professional staff. Super, relaxed atmosphere

    Mar 3, 2019

See all 1,178 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Convenient
Quiet
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 397 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Zona 9
  • Oakland Mall - 19-min walk
  • Natural History Museum - 20-min walk
  • Children's Museum - 27-min walk
  • Teatro Nacional - 44-min walk
  • Kaminaljuyu - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room (Premium Level)
  • Executive Room (Superior)
  • Superior Room, Terrace
  • Suite Duplex Premium Level

Location

  • In Zona 9
  • Oakland Mall - 19-min walk
  • Natural History Museum - 20-min walk

What’s around

Landmarks

  • In Zona 9
  • Oakland Mall - 19-min walk
  • Natural History Museum - 20-min walk
  • Children's Museum - 27-min walk
  • Teatro Nacional - 44-min walk
  • Kaminaljuyu - 3.6 mi / 5.8 km
  • Universidad del Valle de Guatemala - 4 mi / 6.5 km
  • Central Market - 4.7 mi / 7.6 km
  • Relief Map - 8.2 mi / 13.2 km
  • Antigua Guatemala Cathedral - 23.5 mi / 37.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.) 11-min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (2-device limit)
  • Free WiFi in rooms (2-device limit)

Transfers

  • Free airport shuttle from 4 AM to 11 PM*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Spa tub
  • Sauna

Working away

  • Business centre
  • Number of meeting rooms - 24
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter

Facilities

  • Number of buildings/towers: 2
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Low-height counters/sink

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bath with shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include massages.

Small print

Also known as

  • Barcelo Guatemala City Hotel
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City
  • Barcelo Guatemala City
  • Barcelo Guatemala City Hotel Guatemala City
  • Guatemala City Barcelo
  • Guatemala City Marriott
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City

Optional extras

Early check-in can be arranged for an extra charge of USD 39.00

Late check-out can be arranged for an extra charge of USD 39.00

Rollaway beds are available for USD 54.9 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

Policies

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (third-party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival on the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Barceló Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - 6:00 PM. There's a charge of USD 39.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 39.00 (subject to availability). Express check-out is available.
  • Yes, there are 3 on-site restaurants. Nearby restaurants include La Salteña (4-min walk), Carpaccio Restaurant (6-min walk) and Inca Iskay (6-min walk).
  • Yes, a free airport shuttle is available from 4 AM to 11 PM at scheduled times.
  • On-site recreation at Barceló Guatemala City includes racquetball/squash and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Barceló Guatemala City also has 2 bars and a 24-hour health club, as well as a sauna and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Super friendly and professional staff - nothing is too much trouble. Excellent facilities - some are a little tired - but the relaxed atmosphere and team more than make up for this. Pool area is lovely - a real sun trap! Duplex rooms are HUGE - and the breakfast is superb

    6 night family trip, Feb 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A Pleasure

    Everything was top-notch except for the initial reception in the outside entrance. The attendant there seemed disinterested & only wanted to tell me that I could only park there for 10 minutes.

    Richard, 1 night romance trip, Jan 8, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    Luis, 2 night family trip, Apr 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everyone here is good staff very friendly. I would choose this one 100% times my first night was at Grantikal futura hotel horrible place so I decided to change all my nights to Barcelo.like 8 years ago I stayed here and love it

    1 night trip, Apr 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ahhhh.....

    Perfect in every way. Comfortable, gracious , easy. We were well cared for.

    Pat, 1 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We love the hotel

    Larry, 1 night family trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Friendly staff, clean hotel and took all the covid-19 precautions. Highly recommend.

    Keny, 2 night family trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel with very attentive hotel. Restaurants, however, especially Strikers, leave a lot to be desired.

    Richard, 2 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The front desk staff is rude. The room was nice and updated. Very disappointed on how the front desk receives the customers

    1 night family trip, Mar 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Could stay a long time

    Excellent customer service. Helpful. Willing to assist above and beyond. Made a reset for us to get our COVID test at the nearest Ciam location.

    Willette, 3 night trip, Mar 15, 2021

    Verified Hotels.com guest review

See all 1,178 reviews