Hotel New Otani Makuhari

Property class: 4
Hotel with spa, near Mitsui Outlet Park Makuhari

Choose dates to view prices

Hotel New Otani Makuhari puts you in a great location, within a short 10-minute walk of Mitsui Outlet Park Makuhari and Makuhari Messe. Guests can be pampered with facials at the spa, and SATSUKI, one of 5 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the overall property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free theme park shuttle
  • Indoor and outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is £97
19 Oct - 20 Oct

Why we love this property

Business blends with leisure
Located in the business district and city centre, this hotel offers meeting rooms and workstations. After work, the spa, sauna, and tennis courts await.
Food for every mood
Fusion and Chinese cuisine star at 5 diverse restaurants. The 2 cafes and bars create variety, while buffet breakfast satisfies morning cravings.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Room

A hotel room with a large mirror, a bed, a carpeted floor, and a wooden floor.

Room

  • Sleeps 5
  • Free wired internet

View all photos for Connecting Twin 28sqm x2 Rms - Non-Smoking

A hotel room with a large mirror, a bed, a carpeted floor, and a wooden floor.

Connecting Twin 28sqm x2 Rms - Non-Smoking

  • Sleeps 5
  • 4 Single Beds
  • Free wired internet

View all photos for Moderate Twin Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk with a lamp, a chair, and a view of a cityscape through a window.

Standard Double Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Moderate Double Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city.

Moderate Double Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds OR 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the cityscape through a large window.

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Moderate Triple Non Smoking

A hotel room with two beds, a desk, and a chair.

Moderate Triple Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the sky through a window.

Superior Double Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the cityscape.

Superior Twin Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Corner

A hotel room with a bed, a sofa, a small table, a large window with a view, and a chandelier.

Superior Double Room, Non Smoking, Corner

7.4 out of 10
Good
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Corner

A hotel room with two beds, a sofa, a round table, and a view of a cityscape.

Superior Triple Room, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Superior Quadruple Room, Non Smoking, Corner

A hotel room with two beds, a small table, and a view of the ocean.

Superior Quadruple Room, Non Smoking, Corner

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

A modern hotel room with a large bed, a sofa, a chair, a small table, and a view of the city.

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Balcony Suite Double, Non Smoking, Ocean View

A hotel room with a large bed, a desk with a lamp, a chair, a television, and a view of the city.

Balcony Suite Double, Non Smoking, Ocean View

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the sky.

Superior Double Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Moderate Twin Room, Smoking

A hotel room with a large bed, a desk with a chair, a television, and a view of the city at night.

Moderate Twin Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free wired internet

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About the area

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021

What's nearby

  • Mitsui Outlet Park Makuhari - 2 min walk - 0.2 km
  • Makuhari Messe - 6 min walk - 0.6 km
  • ZOZO Marine Stadium - 9 min walk - 0.8 km
  • Chiba Lotte Marines Museum - 9 min walk - 0.8 km
  • Makuhari Beach - 10 min walk - 0.9 km

Getting around

  • Tokyo (NRT-Narita Intl.) - 36 min drive
  • Tokyo (HND-Haneda) - 56 min drive
  • Chiba Kemigawahama Station - 4 min drive
  • Shin-Narashino Station - 5 min drive
  • Narashino Kaihin-Makuhari Station - 7 min walk
  • Makuharitoyosuna Station - 25 min walk
  • Free theme park shuttle

Restaurants

  • ‪サイゼリヤ - ‬5 min walk
  • ‪カフェ・ベローチェ - ‬5 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪サンマルクカフェ - ‬5 min walk
  • ‪Central Cafeteria Royal - ‬6 min walk

About this property

Hotel New Otani Makuhari

  • Hotel New Otani Makuhari puts you in a great location, within a short 10-minute walk of Mitsui Outlet Park Makuhari and Makuhari Messe. Guests can be pampered with facials at the spa, and SATSUKI, one of 5 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, an indoor pool and an outdoor pool. Fellow travellers like the overall property condition.

At a glance

Hotel size

    • 418 rooms
    • Arranged over 24 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
    • Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
    • Guests must be at least 20 years of age to stay in a smoking room.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Off-site

    • Free theme park shuttle

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 5 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Free theme park shuttle
  • Children's menu

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open selected days.

Dining

SATSUKI – This restaurant specialises in Fusion cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Taikan En – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Senbazuru – This restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Isshin – This restaurant specialises in sushi and serves lunch and dinner. Open daily.
Keyaki – Overlooking the ocean, this steakhouse specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5000 for adults and JPY 3000 for children

Pool, spa, & gym (if applicable)

  • Facility access costs JPY 5500 per person. Facilities include fitness facilities, a sauna, a hot tub and a swimming pool.
  • Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Does Hotel New Otani Makuhari offer free cancellation for a full refund?

Yes, Hotel New Otani Makuhari does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel New Otani Makuhari?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel New Otani Makuhari?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel New Otani Makuhari?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel New Otani Makuhari and nearby?

Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel New Otani Makuhari also has 2 bars, an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hotel New Otani Makuhari?

Yes, there are 5 on-site restaurants, featuring Fusion cuisine and ocean views.

What's the area around Hotel New Otani Makuhari like?

Hotel New Otani Makuhari is located on the boardwalk in Makuhari, a short 7-minute walk from Narashino Kaihin-Makuhari Station and 14 minutes' walk from Tokyo Bay.

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Reviews

Hotel New Otani Makuhari Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious and of high quality. (19 reviews)
  • The hotel's restaurants, including SATSUKI, served delicious food and provided a pleasant dining experience. (11 reviews)
  • The hot bath was a highlight, offering a relaxing experience with a great view from the bathtub. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Super excellent location
Verified review

8/10 Very good

Nice and big room. Hard mattress which is good. Big washroom w storage showers and bath tub. Walk-in closet. Good stopover choice
Verified review

10/10 Exceptional

A well appointed hotel with excellent staff
Verified review

10/10 Exceptional

Great customer service and very large room. Breakfast was one of the best I’ve had, and been traveling to Japan for 40+ years.
Verified review

10/10 Exceptional

Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also.
Verified review

10/10 Exceptional

Very friendly staff and amazing view. The food was delicious
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Good location
Verified review

10/10 Exceptional

Good hotel
Verified review

10/10 Exceptional

Clean room, close to conference center and station
Verified review

10/10 Exceptional

Nice hotel just cross over the street for the exhibition center. A bit expensive to eat at the hotel but great food.
Verified review

10/10 Exceptional

A great hotel

Good location with good service
Verified review

10/10 Exceptional

Quiet, Clean, Superb Staff, Perfect for my needs.
Verified review

10/10 Exceptional

The rooms are much larger than average, very clean and good service
Verified review

10/10 Exceptional

I love this hotel. Comfortable. Clean. Good food. Convenient to metro and narita airport. Staff is proactive professional and courteous. A+
Verified review

10/10 Exceptional

Excellent and helpful staff. Room is clean, comfort.
Verified review

10/10 Exceptional

The staff gave excellent service.
Verified review

10/10 Exceptional

Excellent View of the Bay. Super clean. Grreat alternative to Tokyo’s chos. Only 35 min short train ride from Tokyo. Friendly staff. Delicious and high quality breakfast. Did not fail me in the last 20 years!
Verified review

8/10 Very good

Staff helped with a couple problems very helpful
Verified review

8/10 Very good

good location, good room service! However, hotelier cannot speak and understand at all!
Verified review

8/10 Very good

Hotel was well located in shopping and lots of restaurants. Only complaint that I was aware of, gym access was restricted to afternoon and early evening which was too bad as it made it difficult to maintain fitness. Staff very professional, helpful and friendly
Verified review

10/10 Exceptional

Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan.
Verified review

10/10 Exceptional

Convinient location to acces Makuhari Messe .
Verified review

10/10 Exceptional

Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Verified review

8/10 Very good

Hi recommend this hotel for a short stay for its convenient location. I love the hot bath and pool. But very disappointed when I booked last time without being advised that once I week they closed the amenities for reasons I don’t know what. I stay in without access to the bath or the pool. And even apologise for my disappointment. Well