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Hotel Crown Palais Kobe

Photo gallery for Hotel Crown Palais Kobe

Front of property
In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains
Superior Twin Room, Harbor View, Non Smoking | In-room safe, individually furnished, desk, blackout curtains
In-room safe, individually furnished, desk, blackout curtains

Overview of Hotel Crown Palais Kobe

VIP Access

Hotel Crown Palais Kobe

3.5 star property
Central hotel with 3 restaurants, connected to a shopping centre, near Kobe Anpanman Children's Museum & Mall

8.4/10 Very good

996 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Spa
1-3-5 Higashikawasaki-cho, Chuou-ku, Kobe, Hyogo-ken, 650
Main amenities
  • 24-hour front desk
  • 3 restaurants and bar/lounge
  • 5 meeting rooms
  • Air conditioning
  • Breakfast available
  • Daily housekeeping
  • Laundry service
  • Multilingual staff
  • Self parking
  • Self-serve laundry
  • Spa services
  • Wedding services
For families
  • Blackout curtains
  • Cable/satellite TV service
  • Daily housekeeping
  • Fridge
  • Laundry facilities
  • Private bathroom

Room options

About this area

What's nearby

  • In Kobe City Centre
  • Kobe Harborland - 12 min drive
  • Kobe Anpanman Children's Museum & Mall - 11 min drive
  • Meriken Park - 12 min drive
  • Port of Kobe - 17 min drive
  • Kobe University - 28 min drive
  • Hanshin Koshien Stadium - 42 min drive
  • Kidzania Koshien Theme Park - 44 min drive
  • Akashi Kaikyo Bridge - 30 min drive
  • Arima Hot Springs - 30 min drive
  • Rokkosan Ski Area - 38 min drive

Getting around

  • Kobe (UKB) - 24 min drive
  • Osaka (ITM-Itami) - 51 min drive
  • Osaka (KIX-Kansai Intl.) - 81 min drive
  • Kobe Station - 6 min walk
  • Kobe Minatogawa Station - 19 min walk
  • Kobe Hyogo Station - 23 min walk
  • Nishimotomachi Station - 8 min walk
  • Kosokukobe Station - 10 min walk
  • Okurayama Station - 12 min walk


  • コメダ珈琲店神戸ハーバーランド店 - 3 min walk
  • ドトールコーヒーショップ JR神戸店 - 7 min walk
  • マクドナルド - 7 min walk
  • スターバックス - 4 min walk
  • サンマルクカフェ デュオこうべ店 - 6 min walk

About this property

Hotel Crown Palais Kobe

Located near a train station, Hotel Crown Palais Kobe is a great choice for a stay in Kobe. You can indulge in massages, body treatments or aromatherapy, and Mandarincourt, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Fellow travellers love the local sightseeing and spacious guest rooms. Public transportation is only a short walk: Nishimotomachi Station is 8 minutes and Kosokukobe Station is 10 minutes.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 229 rooms
  • Arranged over 17 floors


  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (JPY 1000 per night)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Tea service at check-in/checkout

What to do

  • Shopping

Working away

  • 5 meeting rooms


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Wedding services


  • Built in 1992
  • Spa services


  • Braille/raised signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site


  • English
  • Japanese

Room amenities

Be entertained

  • 23-inch LED TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)
  • Slippers

Sleep well

  • Alarm clock
  • Blackout curtains
  • Soundproofed rooms

What to enjoy

  • In-room massage
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free tea bags/instant coffee
  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor public bath. The ryokan bathing area is open from 3:00 PM to midnight.


Mandarincourt – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
GRILL TABLE with SKY BAR – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN ZENSOU – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2500 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)


  • Self-parking costs JPY 1000 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Crown Kobe
Crown Palais
Crown Palais Hotel
Crown Palais Kobe
Hotel Crown Palais
Hotel Crown Palais Kobe
Kobe Crown
Hotel Crown Palais Kobe Kobe
Hotel Crown Palais Kobe Hotel
Hotel Crown Palais Kobe Hotel Kobe

Frequently asked questions

Does Hotel Crown Palais Kobe offer free cancellation for a full refund?
Yes, Hotel Crown Palais Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Crown Palais Kobe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Crown Palais Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Crown Palais Kobe?
Yes. Self-parking costs JPY 1000 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Crown Palais Kobe?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Crown Palais Kobe and nearby?
Hotel Crown Palais Kobe has spa services.
Are there restaurants at or near Hotel Crown Palais Kobe?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Hotel Crown Palais Kobe like?
Hotel Crown Palais Kobe is in Kobe City Centre, a short 8-minute walk from Nishimotomachi Station and 7 minutes' walk from Kobe Anpanman Children's Museum & Mall.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

ISABEL, 1-night trip
Verified Expedia guest review

8/10 Very good

Martauli, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

By far the best hotel I have stayed in Japan. Excellent customer service excellent hotel accommodations. Thank you so much. I will stay there again in the near future thanks!
DENNIS FERNANDEZ, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Alan, 1-night trip
Verified guest review

10/10 Exceptional

Franky, 1-night trip
Verified guest review

8/10 Very good

Mariafegagate, 1-night trip
Verified Expedia guest review

6/10 Good

I was glad the hotel stuff upgraded my room, but unfortunately the bathroom had a problem. However the hotel stuff solve the problem quickly.
1-night family trip
Verified Expedia guest review

6/10 Good

Edi, 1-night trip
Verified guest review

8/10 Very good

The hotel is in a very handy location
2-night trip with friends
Verified Expedia guest review

2/10 Poor

the air-con cannot function in the room. when calling to the counter, there send a fan into my room. the hotel is only look nice.
1-night family trip
Verified Expedia guest review