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1 room, 2 adults

Pan Pacific Vancouver

4.5-star4.5 stars
999 Canada Pl, Vancouver, BC, V6C3B5, Canada

Luxury hotel with full-service spa, connected to the convention centre, near Vancouver Waterfront
  • Free WiFi in the lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The view from our room across the harbour And mountainsFeb 14, 2020
  • Great location, but loud generator noise every hour through the night. Outdated decor.Feb 6, 2020

Pan Pacific Vancouver

from £192
  • Deluxe Double Room, City View
  • Deluxe Room, 2 Double Beds, Harbour View
  • Deluxe Room, 1 King Bed, City View
  • Suite, 1 King Bed, Harbour View
  • Panoramic Room, Harbour View
  • Premier Room, 1 King Bed
  • Pacific Club, Deluxe Room, 1 King Bed , City View
  • Deluxe Room, 1 King Bed, Harbour View
  • Premier Room, 2 Double Beds, Harbour View
  • Pacific Club, Deluxe Room, 1 King Bed, Harbour View
  • Pacific Club, Suite, 1 King Bed with Sofa bed, City View
  • Pacific Club, Deluxe Room, 2 Double Beds, City View

What’s around Pan Pacific Vancouver

Landmarks

  • In Coal Harbour
  • Vancouver Waterfront - 1-minute walk
  • Canada Place - 1-minute walk
  • Granville Street - 3-minute walk
  • Vancouver Convention Centre - 3-minute walk
  • Robson Street - 12-minute walk
  • Queen Elizabeth Theatre - 13-minute walk
  • Rogers Arena - 19-minute walk

Getting around

  • Vancouver International Airport (YVR) 25-min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) 2-min drive
  • Pitt Meadows, BC (YPK) 50-min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) 122-min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) 129-min drive
  • Vancouver Waterfront Station 4-min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) 28-min walk
  • Vancouver Pacific Central Station 28-min walk
  • Waterfront Metro Station 4-min walk
  • Burrard Station 8-min walk
  • Granville Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 503 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*

  • Food and water bowls available

Internet

  • Free WiFi in public areas (2 hours per day)

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • On-site self-parking (CAD 50 per night; includes in/out privileges)

  • On-site valet parking (CAD 56 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for on-site parking

  • On-site parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Spa tub
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers: 1
  • Year Built – 1986
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Visual fire alarm
  • Wheelchair-width doorways
Languages Spoken
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Pay films
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Utopia has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub and a steam room.

The spa is open daily.

Dining

Five Sails – On-site fine-dining restaurant.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Pan Pacific Vancouver’s small print

Also known as

  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Hotel
  • Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver
  • Pan Pacific Hotel
  • Pan Pacific Vancouver
  • Pan Pacific Vancouver Hotel Vancouver
  • Vancouver Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver
  • Pan Pacific Vancouver Hotel Vancouver

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 6 AM to 11 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100 per night

Optional extras

Self-parking costs CAD 50 per night with in/out privileges

Valet parking costs CAD 56 per night with in/out privileges

Breakfast costs between CAD 20 and CAD 40 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 40 per pet (may vary based on length of stay)

Service animals exempt from fees

WiFi is available in guestrooms for CAD 5.95 per night (rates may vary)

Wired Internet access is available in guestrooms for CAD 5.95 per night (rates may vary)

Wired Internet access is available in public areas for CAD 5.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Pan Pacific Vancouver

  • Does Pan Pacific Vancouver offer free cancellation for a full refund?
    Yes, Pan Pacific Vancouver does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Pan Pacific Vancouver?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Pan Pacific Vancouver?
    Yes. Self-parking costs CAD 50 per night. Valet parking costs CAD 56 per night.
  • Is there a pool at Pan Pacific Vancouver?
    Yes, there's an outdoor pool. Guests have pool access from 6 AM to 11 PM.
  • Are pets allowed at Pan Pacific Vancouver?
    Yes, dogs are welcome. There's a charge of CAD 40 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Pan Pacific Vancouver?
    You can check in from 4 PM - anytime. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Pan Pacific Vancouver?
    Yes, there are 3 on-site restaurants, featuring ocean views. Nearby restaurants include Oru Cuisine (4-min walk), Mahony and Sons (4-min walk) and Giovane Cafe + Eatery + Market (4-min walk).
  • Is there an on-site casino at Pan Pacific Vancouver?
    No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • What is there to do at Pan Pacific Vancouver and nearby?
    During the winter, enjoy fun activities nearby such as cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Pan Pacific Vancouver also has an outdoor pool and a fitness centre, as well as spa services.

Recent reviews

Superb 9.2 From 2,975 reviews

Exceptional 10.0
Great location and very good staff, in particular the young night porter who , taxis being hard to find at 4.45 on New Year’s Day went and got his own car to take us to the railway station
gb4 night family trip
Exceptional 10.0
This hotel had great views of Vancouver and the layout of both the restaurants and bar area proved this.
gb7 night romance trip
Exceptional 10.0
Beautiful harbour views. Zzzzzzzzzzzzxzzzzzxxxxzzzzzzzzzzzzzz
gb3 night romance trip
Exceptional 10.0
Pre Alaska Cruise stay
Brilliant pre cruise stay in Vancouver. Loved the hotel’s location. Was great to have luggage taken directly to the ship on day of boarding. Would stay again if we go to Vancouver.
Cath, gb1 night trip
Exceptional 10.0
excellent, very pleased all round, excellent views
gb1 night romance trip
Very good 8.0
The harbour view is amazing. Being able to walk to the cruise ship is excellent. Without this the hotel is overpriced. But location, location, location!!
gb1 night trip
Exceptional 10.0
Spacious room with a beautiful view of the harbour & mountains
gb3 night family trip
Good 6.0
Fantastic location and views but not very clean - very dusty in many places - and everything starting to look a bit dated which is not quite what you expect for that price. Having said that we'd probably still stay there again.
gb2 night family trip
Exceptional 10.0
3 rd visit to the Pan Pacific, great location, fantastic view from our room, will be returning shortly.
gb11 night romance trip
Exceptional 10.0
good location, clean and very good view from room
gb2 night trip

Pan Pacific Vancouver