Guests
All properties in Redditch, England, United Kingdom

Southcrest Manor Hotel, BW Signature Collection

4-star hotel with restaurant, near Palace Theatre

  • Free WiFi and free parking
From
£72

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Pool
  • Standard Double Room - Garden View
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 86.
1 / 86Outdoor Spa Tub
1 Pool Bank, Redditch, B97 4JS, England, United Kingdom
7.6.Good.
  • It costs a lot to transform old buildings into modern hotels and we felt the money had…

    Sep 9, 2021

  • Paid for an executive room had not been cleaned very well half full bottle of water left…

    Jul 10, 2021

See all 178 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Safe
Convenient
Walkable
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 63 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub
  • 24-hour fitness centre

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • Palace Theatre - 17-min walk
  • Hanbury Hall - 7.2 mi / 11.6 km
  • Avoncroft Museum of Historic Buildings - 7.5 mi / 12.1 km
  • Ragley Hall - 8.7 mi / 14 km
  • Cadbury World - 11.1 mi / 17.9 km
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
  • Standard Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • Palace Theatre - 17-min walk
  • Hanbury Hall - 7.2 mi / 11.6 km
  • Avoncroft Museum of Historic Buildings - 7.5 mi / 12.1 km
  • Ragley Hall - 8.7 mi / 14 km
  • Cadbury World - 11.1 mi / 17.9 km

Getting around

  • Birmingham Airport (BHX) 22-min drive
  • Coventry (CVT) 34-min drive
  • Redditch Station 17-min walk
  • Wood End Station 9-min drive
  • Alvechurch Station 9-min drive
map
See on map
1 Pool Bank, Redditch, B97 4JS, England, United Kingdom

At a glance

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Sauna

Working away

  • Number of meeting rooms - 3
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers: 1
  • Year Built – 1921
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bath with shower
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body scrubs.

Dining

Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Laura Ashley the Tea Room – On-site theme restaurant. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 10.95 for adults and GBP 4.95 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GBP 25.00 (subject to availability)

Children & extra bedsPay at property

  • Rollaway beds are available for GBP 15.0 per night

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Southcrest Manor Hotel Redditch
  • Southcrest Manor Hotel, BW Signature Collection Hotel
  • Southcrest Manor Hotel, BW Signature Collection Redditch
  • Southcrest Manor Hotel, BW Signature Collection Hotel Redditch
  • The Southcrest Manor Hotel
  • Southcrest Manor Hotel, BW Signature Collection Hotel
  • Southcrest Manor Hotel, BW Signature Collection Redditch
  • Southcrest Manor Hotel, BW Signature Collection Hotel Redditch
  • Southcrest Manor Hotel
  • Southcrest Manor Redditch
  • Southcrest Manor
  • Southcrest Hotel Redditch
  • Quality Inn Redditch
  • The Southcrest Manor Hotel Redditch, England
  • The Southcrest Manor Hotel And Spa
  • The Southcrest Manor Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Southcrest Manor Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 25.00 (subject to availability). Contactless social distancing and check-out are available.
  • Yes, Restaurant offers British cuisine and garden views. The dining venue(s) will be unavailable from 1 June 2021 to 1 October 2021 (dates subject to change). Nearby restaurants include Inn Plaice Fish and Chips (7-min walk), Essence Of Bengal (7-min walk) and Massalla Club (8-min walk).
  • No, this hotel doesn't have a casino, but Genting Club Star City Casino (21-min drive) and Broadway Casino (26-min drive) are both nearby.
  • Southcrest Manor Hotel, BW Signature Collection has a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
7.6.Good.
  • 6.0.Good

    Hotel Let Down By Really Poor Menu.

    Whilst we had a good stay at this hotel we were very diissapointed with the restaurant menu. We mentioned this to reception upon checkout .We decided to eat at the hotel so we could invite our local cousin over for a special meal at with us.She used to work there for many years and she couldn't believe the menu especially for Best Western Hotel. Lots of Pizza but very little else especially for a Gluten Free person like myself.. We have stayed at two other Beat Western [Legacy] Hotels in the past couple of months and they had great menus with plenty of choices.

    A, 2 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    There appeared not to be enough staff the staff that were there were helpful .breakfast not ready one morning but once there was good overall rooms tired and jaded hot water took ages to run through in shower

    J, 2 night business trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Recent stay.

    Despite being kept waiting for 20 minutes at check in whilst the Receptionist finished a phone call and then the room not being ready at 4.30. I did enjoy my stay at the Southcrest Manor and felt it was greatly improved under Best Western. Could do even better with more staff training.

    Michael, 1 night business trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    We had a pleasant stay.

    2 night trip with friends, Jun 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice stay

    Nice place good food comfy rooms and friendly staff.

    Christopher, 1 night business trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lovely spa facilities; we enjoyed the outdoor hydrotherapy hot tub and the sauna. Staff were efficient, helpful and polite. Room was ok, a little tired. Lots of bits under the bed that hadn’t been hoovered up. Water didn’t get above luke warm unfortunately.

    1 night trip with friends, May 27, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not great

    Room was ok furnished. I’m a size 38 trouser but my arse barely fit in the bucket seat so doing work wasn’t very comfy...the tv was tiny and laggy on most channels and worst of all there was no hot water in my room for a shower, gave it the benefit of doubt in evening but not in the morning. Had to shower in a different room of

    Frank, 1 night business trip, May 25, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location, nice building and gardens.

    1 night trip, May 19, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Not a 4 star Hotel!

    Overall unhappy with room condition. A few things were not working in the room and this made me extra upset as I booked the executive room and not a regular room.

    George, 4 night business trip, May 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel that takes care about correct service

    This Hotel has the best Covid meal and breakfast service i've come across. So may so called " better" hotels. Its been so easy for hotels to blame covid for just about everything but in fact with some forethought and care it proves you can still offer an excellent service within the limitations.

    Rob, 1 night business trip, Apr 21, 2021

    Verified Hotels.com guest review

See all 178 reviews