Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Atyrau, Kazakhstan
1 room, 2 adults

River Palace Hotel

5-star5 stars
55, Aiteke bi str., Atyrau, Atyrau city, 060011, Kazakhstan

Luxury hotel in Atyrau with 3 restaurants and indoor pool
  • Free continental breakfast, free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

River Palace Hotel

from £87
  • Comfort Apartment
  • Deluxe Double or Twin Room
  • Classic Studio

What’s around River Palace Hotel

Landmarks

  • Oblakimata Park - 5-minute walk
  • Atyrau National History Museum - 15-minute walk
  • Atyrau University - 18-minute walk
  • Manjali Mosque - 20-minute walk
  • Caspian Sea - 10.3 mi / 16.5 km

Getting around

  • Atyrau (GUW) 21-min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 194 rooms

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is 12:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 25

  • If you require a visa to enter the country, your property may be able to help you with the supporting documents needed to obtain one *

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
  • Spa services on site
  • Sauna
Working away
  • 24-hour business centre
  • Conference centre
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Lift
  • ATM/banking
  • Designated smoking areas
Languages Spoken
  • English
  • Italian
  • Russian

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-cm LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Stovetop
  • Cookware, dishware and utensils
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

River Palace Hotel’s small print

Also known as

  • River Palace Hotel Hotel
  • River Palace Hotel Atyrau
  • River Palace Hotel Hotel Atyrau
  • River Palace Hotel Hotel
  • River Palace Hotel Atyrau
  • River Palace Hotel Hotel Atyrau

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines.

    Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Early check-in can be arranged for an extra charge of 100 per cent of room rate (subject to availability)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for River Palace Hotel

    • Does River Palace Hotel offer free cancellation for a full refund?
      Yes, River Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at River Palace Hotel?
      Yes, there's free self parking.
    • Is there a pool at River Palace Hotel?
      Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at River Palace Hotel?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at River Palace Hotel?
      You can check in from 2:00 PM to noon. There's a 100% charge for early check-in (subject to availability). Check-out time is 12:30 PM.
    • Are there restaurants at or near River Palace Hotel?
      Yes, there are 3 on-site restaurants.
    • Is an airport shuttle service offered by River Palace Hotel?
      Yes, a free airport shuttle is available.

    River Palace Hotel

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