Destination
Guests
All properties in San Antonio, Texas, United States of America

SureStay Plus Hotel by Best Western San Antonio North

Within easy reach of Morgan's Wonderland

  • Free on-the-go breakfast, free WiFi and free parking
From
£46

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Pool
  • Lobby
Lobby. Image 1 of 36.
1 / 36Lobby
10815, I-35 Frontage Rd, San Antonio, 78233, TX, United States of America
7.2.Good.
  • Room was not bad. Floor needed to be mopped. The bathroom was one open room with the…

    Jun 7, 2021

  • The room was not clean the the shower was dirty the floor had some mysterious hairs the…

    Jun 1, 2021

See all 508 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 76 smoke-free guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Room service
  • Fitness centre
  • 24-hour business centre

For families

  • Microwave
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In North San Antonio - SAT
  • Morgan's Wonderland - 21-min walk
  • Marion Koogler McNay Art Museum - 6.1 mi / 9.9 km
  • AT&T Center - 9 mi / 14.4 km
  • Pearl District - 10.6 mi / 17 km
  • San Antonio Zoo and Aquarium - 11.3 mi / 18.2 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Location

10815, I-35 Frontage Rd, San Antonio, 78233, TX, United States of America
  • In North San Antonio - SAT
  • Morgan's Wonderland - 21-min walk
  • Marion Koogler McNay Art Museum - 6.1 mi / 9.9 km

What’s around

Landmarks

  • In North San Antonio - SAT
  • Morgan's Wonderland - 21-min walk
  • Marion Koogler McNay Art Museum - 6.1 mi / 9.9 km
  • AT&T Center - 9 mi / 14.4 km
  • Pearl District - 10.6 mi / 17 km
  • San Antonio Zoo and Aquarium - 11.3 mi / 18.2 km
  • Alamo - 11.3 mi / 18.3 km
  • River Walk - 11.6 mi / 18.6 km

Getting around

  • San Antonio International Airport (SAT) 9-min drive
  • San Antonio Station 15-min drive

At a glance

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Room service
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers: 1
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Visual alarms in hallways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bath with shower
  • Hair dryer

Be entertained

  • 42-inch LED TV

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Quality Inn San Antonio
  • Quality San Antonio
  • Econo Lodge Hotel San Antonio
  • Econo Lodge San Antonio
  • SureStay Plus Hotel Best Western San Antonio North
  • SureStay Plus Best Western San Antonio North
  • SureStay Best San Antonio
  • Surestay Plus By Best Antonio
  • SureStay Plus Hotel by Best Western San Antonio North Hotel

Optional extras

Rollaway beds are available for USD 10 per night

Policies

  • The seasonal pool is open from March to October.
  • This property does not have lifts.

    Guests can rest easy knowing that there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless checkout is available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Breakage deposit: USD 100 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, SureStay Plus Hotel by Best Western San Antonio North does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Motorhome/coach/lorry parking and free motorhome/bus/lorry parking are available.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - 3:30 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
    • Yes. Nearby restaurants include Tejas Cafe (2.1 mi), Taco Cabana (2.1 mi) and Thousand Oaks Cafe (2.2 mi).
    • SureStay Plus Hotel by Best Western San Antonio North has a seasonal outdoor pool and a fitness centre.
    7.2.Good.
    • 6.0.Good

      High rating is a hoax

      Pictures are not accurate and space is old and dark/humid Staff is unfriendly and only one person was ever nice Housekeeping is pushy knocking several times on your checkout day reminding you to check out even when you tell them you are checking out No wash cloths in room and if you would like towels you have to trade them in we checked in 4 people as a total because they DO NOT ALLOW VISITORS and was only allowed 3 regular towels one hand towel and one floor towel Stayed for one week with no refund and fees are in excess of the daily rate per day so we had no choice but to stay Pool is green and they are still allowing guests to swim Ac is black with built up gunk and doesn’t work I could go on and on This was a terrible choice even for the price we payed I would never stay here again

      milicent, 7 night trip, May 30, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Have never felt more unwelcome in a hotel before. We arrived and the place was so dark due to all the lights being turned off in the entrance. Upon arrival we couldn't help notice the heat radiating throughout the hotel in the hot month of May. We couldn't wait to get to our room in hopes of some fresh air. We walked in and the AC was completely shut off. We turned it on thinking it would be fine and laid on the bed to relax. We noticed cigarette burns in the comforter and a stain in the couch next to the bed. When we went to use the restroom... it was a nightmare. There is no air circulation I'm the restroom and you are sitting there in your own sweat. We were there no more than 45 minutes before we got a knock at the door to COMPLAIN about our 2 year old child making too much noise with his feet as he ran around the room. Keep in mind this is a 2 year old CHILD. We had a long trip and he needed the movement. I was not going to ask my kid to sit down after he had been sitting in a car for 4 and a half hours! The audacity.... Very disappointing stay.

      Omar, 2 night family trip, May 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice place

      Was a clean nice Weill maintained hotel thank you

      Roger, 1 night trip with friends, May 13, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      I stayed there 4 nights and they never came to clean the room. I had to go git towels every day.

      Cruz, 4 night family trip, May 6, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Sub Par Customer service

      I can understanding training new employees, but not 1 employee I could give 100% good customer service. I had to constantly get my room key activated, and everytime I approached the counter, I had to show my ID. Upon check out the gentleman in the morning i checked out was rude, and made me wait so he can go check the room before giving me my receipt. I have never been to any hotel/motel where I had to wait for the room to be inspected. I visit San Antonio at least once a month, I doubt that I'll ever book here again

      Tricia, 4 night family trip, May 6, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Lost

      Google maps gave us wrong destination to hotel. Got lost for a 30min

      Homer, 1 night family trip, May 5, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Would not stay here again.

      When I walked in to check in the lobby, lounge and front desk was dark all lights were off. I asked if they lost power and the front desk clerk said no. She was very rude during check in. She flipped on the lights during my check in. When I went to get my luggage and came back inside the lights were off again. This is definitely not safe for the public to be walking into a dark hotel! I woke up with red bumps all over my ankles which were not there when I went to sleep. Not sure what or where those came from.

      Ricardo, 1 night family trip, May 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      The stay was ok but the gym and the pool was not available either

      1 night family trip, Apr 24, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Overpriced cheap hotel

      4 night business trip, Apr 23, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Not as nice as I expected

      I would not rate this hotel as a 2.5 stars. I believe it was 2 stars. The room was nice but the overall hotel was definitely old and needed work. Location was good for Heroes Stadium area but other than that, not much close, except the Harley shop. No elevator for the second floor.

      2 night trip, Apr 16, 2021

      Verified Hotels.com guest review

    See all 508 reviews