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The Confidante - in the Unbound Collection by Hyatt, Miami Beach

4 stars4 stars
4041 Collins AveMiami BeachFL33140United States of America
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Excellent4.2 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Pool
Great pool
679See all 679 Hotels.com reviews
From 2,353 reviewsTripAdvisor Traveller Rating

The Confidante - in the Unbound Collection by Hyatt, Miami Beach

from £190
  • Room (Mobile Exclusive )
  • Suite, 2 Bedrooms, Oceanfront
  • Premium Room, 1 King Bed
  • 1 King Bed, Ocean View
  • Room, 1 King Bed, Balcony, Partial Ocean View
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible
  • Standard Apartment, 1 Bedroom, Oceanfront
  • Room
  • Penthouse, 2 Bedrooms, Ocean View
  • Standard Apartment, 2 Bedrooms, Ocean View
  • Room, 1 King Bed, Balcony, Partial Ocean View
  • Standard Room, 1 King Bed
  • Studio Suite, 1 Queen Bed with Sofabed
  • Penthouse, 2 Bedrooms, Oceanfront
  • Standard King
  • Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed, City View
  • Room, 2 Queen Beds, View
  • Room, 2 Queen Beds
  • Suite, 1 Bedroom, Ocean View
  • Room, 1 King Bed
  • Room, 1 King Bed
  • Room, 1 King Bed, Ocean View
  • Suite, 1 King Bed, Ocean View
  • Room, 2 Queen Beds, View
  • Deluxe Room
  • Deluxe Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 1 King Bed, Accessible, Bathtub (Bathtub)
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 2 Queen Beds, Balcony, Partial Ocean View
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed
  • Suite, 1 King Bed
  • Deluxe Room, 1 King Bed, Balcony
  • 2 Queen Bed, Partial Ocean View
  • Deluxe Room, 2 Queen Beds, Accessible
  • Deluxe Room, 2 Queen Beds
  • Room, 1 King Bed, Balcony, Ocean View
  • Room, 2 Queen Beds, Balcony, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 363 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Thompson Miami Beach Hotel
  • Confidante Unbound Collection Hyatt
  • Confidante Hotel Miami Beach
  • Confidante Hotel
  • Confidante Miami Beach
  • Confidante Unbound Collection Hyatt Hotel Miami Beach
  • Confidante Unbound Collection Hyatt Hotel
  • Confidante Unbound Collection Hyatt Miami Beach
  • Confidante Unbound Collection Hyatt
  • Confidante Unbound Collection Hyatt Miami Beach

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 17 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 29.64 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 42.00 per night with in/out privileges

Rollaway beds are available for USD 40 per night

Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)

Pets are allowed for an extra charge of USD 175 per accommodation, per stay (maximum USD 100 per stay)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Meeting rooms 8
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1958
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at the Confidante has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Dining

Bird & Bone – This restaurant serves breakfast and dinner. Open daily.

Talde – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Fitness classes on site
  • Free bicycles on site
  • Personal motorized watercraft on site
  • Pilates classes on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

The Confidante - in the Unbound Collection by Hyatt, Miami Beach’s small print

Also known as

  • Thompson Miami Beach Hotel
  • Confidante Unbound Collection Hyatt
  • Confidante Hotel Miami Beach
  • Confidante Hotel
  • Confidante Miami Beach
  • Confidante Unbound Collection Hyatt Hotel Miami Beach
  • Confidante Unbound Collection Hyatt Hotel
  • Confidante Unbound Collection Hyatt Miami Beach
  • Confidante Unbound Collection Hyatt
  • Confidante Unbound Collection Hyatt Miami Beach

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 17 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 100.00 per night

  • Resort fee: USD 29.64 per accommodation, per night

Resort fee inclusions:

  • Spa access (may be limited)
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness centre access
  • Fitness/yoga classes
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 42.00 per night with in/out privileges

Rollaway beds are available for USD 40 per night

Breakfast costs between USD 10 and USD 30 for adults, and USD 10 and USD 30 for children (approximately)

Pets are allowed for an extra charge of USD 175 per accommodation, per stay (maximum USD 100 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 679 reviews

The Confidante - in the Unbound Collection by Hyatt, Miami Beach
Good3.0 / 5
Nice hotel but fundamental issues
Full review below, but serious issue I had was a near $50 charge applied to my card without my permission or even knowledge - did not receive an invoice at check-out nor sign for it. Several emails to the hotel were ignored. Not the conduct I would expect from a hotel of this calibre. Only when Hotels contacted them was a response received, claiming charge was for a restaurant meal despite the fact I did not eat at the hotel whatsoever! Issue remains unresolved. Hotel itself is very nicely decorated and colourful. The rooms are spacious, clean and well decorated also. Resort fee - not everyone will get their money's worth for this, depends how much time you want to spend at hotel itself. Re key things advertised: gym classes - once a day only; hire bikes - only 5 of these so only on third attempt did I manage to get one! Location - right on the beach which is nice, but not super close to any sites (Lincoln Mall and South Beach around a 30/40 min walk respectively or a taxi ride). Staff are very friendly but staffing levels at Reception could be better in the evenings. Two evenings I had to wait a long time to be served as only one person on desk (on second occasion she eventually called for assistance).
3 night trip
The Confidante - in the Unbound Collection by Hyatt, Miami Beach
Excellent4.0 / 5
Very good hotel, great staff, great amenities, pool, garden, etc. Room à bit small but kind of a detail for ne
1 night trip
The Confidante - in the Unbound Collection by Hyatt, Miami Beach
Excellent4.0 / 5
Good location next to the beach, lovely hotel but expensive charge $45 a day to park your car and high resort fees which aren't included in your booking.
3 night romance trip
The Confidante - in the Unbound Collection by Hyatt, Miami Beach
Outstanding5.0 / 5
Perfect pre-cruise stop-over
We stayed for 2 nights before cruising from Miami and were very impressed with all aspects of the hotel. Staff were tremendous and Eric, the barman, mixed us fantastic cocktails - we would stay here again.
2 night romance trip
The Confidante - in the Unbound Collection by Hyatt, Miami Beach
Excellent4.0 / 5
Great Comfortable stay! Would stay again!
Comfortable stay at the Thompson Miami Beach. Concierge was very helpful in giving information. Also must mention, we had missed a Coach to go to the mall and the hotel concierge went above and beyond to get us to the coach we missed, which was much appreciated. Would recommend and would stay again. Some "ocean view" rooms, are actually side view rooms, but considered as ocean view. So just ensure you make it clear if you really want a direct view of the beach/ocean.
3 night romance trip

See all reviews

The Confidante - in the Unbound Collection by Hyatt, Miami Beach

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