All hotels in Carolina, Puerto Rico
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

The Ritz-Carlton, San Juan

5 stars5 stars
6961 Ave GobernadoresCarolina00979Puerto Rico, 0203 027 9779

Isla Verde beachfront Resort with spa, casino
  • Free WiFi in the lobby
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Location
Great location
Service
Fantastic service
Beach
Beautiful beach
Wellness Area
Sufficient wellness & sports facilities
625See all 625 Hotels.com reviews
From 3,204 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, San Juan

Hotel Info: 020 3027 9803

from £289
  • Room, 1 King Bed with Sofa bed, City View (Guest)
  • Room, 2 Queen Beds, Ocean View (Guest)
  • Junior Suite, 1 King Bed, Pool View
  • Room, 2 Queen Beds, Pool View
  • Room, 1 King Bed, Pool View
  • Room, 2 Queen Beds, City View (Guest)
  • Room, 1 King Bed, Balcony, Oceanfront (Guest)
  • Club Room, 1 King Bed with Sofa bed, City View
  • Club Room, 2 Double Beds, City View
  • Room, 1 King Bed with Sofa bed, Ocean View (Guest)
  • Room, 2 Queen Beds, Balcony, Oceanfront
  • Club Room, 1 Double Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-3:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Also known as

  • Ritz-Carlton San Juan Hotel
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan Hotel Isla Verde

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 per cent of room rate

Resort fee inclusions:

  • Fitness centre access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 28.00 per day with in/out privileges

Children's club access is available for an extra charge

WiFi is available in guestrooms for USD 18 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 5 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Beach umbrellas
  • Spa tub
  • Beach towels
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 10
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Recreation

On Site

  • Outdoor tennis courts - 2
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

The Ritz-Carlton, San Juan’s small print

Also known as

  • Ritz-Carlton San Juan Hotel
  • Ritz Carolina
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan
  • Ritz-Carlton San Juan Hotel, Spa And Casino
  • Ritz Carlton Carolina
  • Carolina Ritz Carlton
  • Ritz Carlton Puerto Rico
  • Ritz-Carlton San Juan Hotel Isla Verde
  • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
  • Ritz-Carlton San Juan Hotel Isla Verde

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 per cent of room rate

Resort fee inclusions:

  • Fitness centre access
  • Internet access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self-parking costs USD 21.00 per day with in/out privileges

Valet parking costs USD 28.00 per day with in/out privileges

Children's club access is available for an extra charge

WiFi is available in guestrooms for USD 18 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Ritz-Carlton, San Juan

Is the description of this hotel not correct? Tell us