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1 room, 2 adults

The Ritz-Carlton, Kuala Lumpur

5-star5 stars
Great for familiesThis property has good facilities for families.
168 Jalan Imbi, Kuala Lumpur, 55100, Malaysia

Luxury hotel with full-service spa, connected to a shopping centre, near Pavilion Kuala Lumpur
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 1,694 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great wellness & sports facilities
Fantastic service
Delicious food
Ordinary pool

The Ritz-Carlton, Kuala Lumpur

from £126
  • Deluxe Room, 1 King Bed, City View
  • Executive Deluxe, Larger Guest room, 1 King, City view
  • Suite, 2 Bedrooms, City View
  • Suite, 3 Bedrooms, City View
  • Deluxe Room, 1 King Bed, City View (Deluxe, Club level, Guest room)
  • Club Suite, 1 Bedroom, City View (Club level, 1 King)

What’s around The Ritz-Carlton, Kuala Lumpur


  • In Golden Triangle
  • Pavilion Kuala Lumpur (7-minute walk)
  • Berjaya Times Square (9-minute walk)
  • Kuala Lumpur Convention Centre (16-minute walk)
  • KLCC Park (18-minute walk)
  • Suria KLCC Shopping Centre (20-minute walk)
  • Petronas Twin Towers (23-minute walk)
  • Kuala Lumpur Tower (25-minute walk)

Getting around

  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 44-min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) 35-min drive
  • Kuala Lumpur Masjid Jamek Station 3-min drive
  • Kuala Lumpur Pasar Seni Station 4-min drive
  • Kuala Lumpur Sultan Ismail Station 5-min drive
  • Bukit Bintang Station 8-min walk
  • Imbi Station 10-min walk
  • Raja Chulan Station 14-min walk

At a glance

Key facts

Hotel size

  • This hotel has 365 rooms
  • This hotel is arranged over 20 floors


  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Health club
Working away
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built – 1997
  • Lift
  • Terrace
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.


Li Yen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

The Cobalt Room – This restaurant specialises in international cuisine and only serves breakfast. Open daily.

The Patisseri – This delicatessen specialises in international cuisine and serves brunch and lunch. Open daily.

The Lobby Lounge – This lobby lounge serves lunch and light fare.

The Ritz-Carlton, Kuala Lumpur’s small print

Also known as

  • Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Ritz-Carlton Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
  • Kuala Lumpur Ritz Carlton
  • Ritz Kuala Lumpur
  • The Ritz-Carlton Kuala Lumpur Hotel
  • The Ritz Carlton Kuala Lumpur
  • The Ritz Carlton, Kuala Lumpur
  • The Ritz-Carlton, Kuala Lumpur Hotel


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 80 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 368 reviews

Good 6.0
Somewhat let down
Room was tired and noisy. Bathroom was not cleaned well. Food was substandard. Disappointing considering it is a Ritz hotel.
Aravindan, gb3 night family trip
Exceptional 10.0
I enjoyed the stay at hotel
gb8 night business trip
Poor 2.0
Worst ever Ritz Calton.
I am a gold member, I stayed many time in Ritz Calton in every country but this is the worst ever. The room smells like a bar everytime u walk in(cigarette smell) . The bathroom has molds and the carpet is like 20 years old. I complaint to the receptionist and I even asked for the manager. Everytime their response is the manager is not on duty how can I help you. After I told them about the situation, they will act like wow this is unheard off. But still no follow up. Ritz Calton in KL is far the Worst. I tot its worth the time with my family to have real luxury moment but its terrible. Asked for a kids bowl from the waiter, they will have the standard, we don't have. But when asked from the more seniors(wearing coat) they can find it. I am just absolutely disgusted. I rather spent the money else where. It maybe different for single room but I booked a 3 bedroom suite. Absolutely disappointed. Wasted quality time with my family. I wish I have taken some photos. I have only videos but I can't load them in here. Only photos allow. Beware, its not the Ritz Calton you would be expecting.
Wai Keat, sg2 night family trip
Very good 8.0
Good but hotel needs updating
Service was friendly and attentive as usual, like the Jazz music in the lobby every evening, however, hotel itself is getting old. Carpets are old and dusty, toilets need upgrade, the bed is certainly due for a change as it was sunken in the middle, resulting in backache very morning.
Guinevere, sg4 night romance trip
Poor 2.0
Only have 1 pair sleeper for twin room booking Entrance is hard to find, especially cannot locate the lobby and lift
kai ping, au1 night business trip

The Ritz-Carlton, Kuala Lumpur

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