The Ritz-Carlton, Kuala Lumpur

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Primary image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Pavilion Kuala Lumpur

8.8/10 Fabulous

887 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £113
Price available on 24/8/2022
Map
168 Jalan Imbi, Kuala Lumpur, 55100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • 24-hour room service
  • Conference centre
  • Business centre
  • 15 meeting rooms
For families
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Golden Triangle
  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 9 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • Petronas Twin Towers - 21 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Mid Valley Megamall - 14 min drive
  • Cheras Leisure Mall - 14 min drive
  • University of Malaya - 19 min drive
  • Bukit Jalil National Stadium - 11 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Bukit Bintang Station - 8 min walk
  • Imbi Station - 10 min walk
  • Raja Chulan Station - 14 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

5-star luxury hotel in the heart of Golden Triangle
Pavilion Kuala Lumpur and Petronas Twin Towers are located near The Ritz-Carlton, Kuala Lumpur, which provides a terrace, shopping on site and a garden. Indulge in a facial, a body treatment and a body scrub at Spa Village, the on-site spa. The on-site restaurant, Li Yen, features Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on site.
You'll also find perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and limo/town car service
  • Multilingual staff, a lift and luggage storage
  • 15 meeting rooms, concierge services and smoke-free property
  • Guest reviews give top marks for the proximity to shopping
Room features
All 365 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as climate-controlled air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • 55-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 365 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (MYR 12 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Shopping

Working away

  • Business centre
  • 15 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Grab bar in bath
  • Step-free path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Village. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Li Yen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Cobalt Room – This restaurant specialises in international cuisine and only serves breakfast. Open daily.
The Patisserie – This delicatessen specialises in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge – This lobby lounge serves lunch and light fare. Open daily.
The Library – This fine-dining restaurant only serves dinner. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 65 for adults and MYR 32.5 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Self-parking costs MYR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for lunch and dinner.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Prenavin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Terence KW, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

RCKL was a wonderful stay for my family even though it caters more to business clients.
Raihana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Chee Kiong, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was spacious and clean. Toilet was a great surprise. Staffs was welcomi and warm. Was a great stay.
Chuan Chong, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Service is very bad
KEITA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Tan Hwang, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Stay...........
Amazing is all I can say about the Ritz Carlton from the moment you enter the magnificent property you are taken care of by the wonderful staff .We have stayed twice in this hotel. Centrally located and had a very nice view of the Marina. Room is huge and comfortable and very clean. Link Bridge to shopping mall is a plus point.
Chee Kiong, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Xmas in Ritz Carlton
Hotels is comfortable but we stayed during Xmas holidays so the checked in was taking longer than usual. Everything else is good
Iswarni, 1-night family trip
Verified Hotels.com guest review