Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Yokohama, Kanagawa (prefecture), Japan
1 room, 2 adults

Yokohama Bay Sheraton Hotel & Towers

4-star4 stars
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004, Japan

4-star hotel with indoor pool, connected to a shopping centre, near Yokohama Museum of Art
  • Free WiFi
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Restrictions related to your trip

Japan may have travel restrictions in place due to COVID-19. Find out more

  • Fab location, big clean bedrooms but tad pricey!Apr 22, 2019
  • I’ve stayed at this hotel several times in the last 10 years and I’m afraid the hotel is…Apr 1, 2018

Yokohama Bay Sheraton Hotel & Towers

from £177
  • Room, 1 Single Bed, Non Smoking, City View
  • Room, 1 Double Bed, Non Smoking, City View
  • Room, 2 Single Beds, Non Smoking, City View
  • Deluxe Room, 1 Double Bed, Non Smoking, City View (Standard Deluxe)
  • Club Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, City View
  • Suite, 1 Bedroom (One bedroom Suite Twin, 1 Bedroom)
  • Luxury Room, 1 King Bed, Non Smoking, City View (Luxury Deluxe)
  • Luxury Room, 1 King Bed, Non Smoking, City View
  • Club Room, 1 King Bed, Non Smoking, City View
  • Luxury Room, 2 Single Beds, Non Smoking (Luxury Deluxe)
  • Deluxe Room, 1 Double Bed, Non Smoking, City View (Club Level)
  • Luxury Room, 2 Single Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View

What’s around Yokohama Bay Sheraton Hotel & Towers

Landmarks

  • In Nishi
  • Pacifico Yokohama - 25-min walk
  • Landmark Tower - 29-min walk
  • Yokohama Cosmo World - 34-min walk
  • Yokohama Museum of Art - 25-min walk
  • Yokohama Stadium - 2.4 mi / 3.9 km
  • Yokohama Marine Tower - 2.8 mi / 4.5 km
  • Shinyokohama Raumen Museum - 4.4 mi / 7.1 km

Getting around

  • Tokyo (HND-Haneda) 28-min drive
  • Yokohama Station 4-min walk
  • Kanagawa Station 13-min walk
  • Hiranumabashi Station 14-min walk
  • Shin-Takashima Station 15-min walk
  • Takashimacho Station 17-min walk
  • Mitsuzawashimocho Station 18-min walk

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Japan may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self-parking* on site

  • Electric car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 7 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
Working away
  • Business centre
  • Number of meeting rooms - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1998
  • Lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Fridge
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Teppanyaki Sagami – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner.

Ko-No-Hana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Compass – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Sai-Ryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Bay West – This bar only serves dinner. Open daily.

Yokohama Bay Sheraton Hotel & Towers’s small print

Also known as

  • Yokohama Bay Sheraton Hotel Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama
  • Yokohama Bay Sheraton Towers
  • Sheraton Yokohama
  • Yokohama Bay Sheraton Hotel
  • Yokohama Sheraton
  • Yokohama Bay Sheraton & Towers
  • Yokohama Bay Sheraton Hotel & Towers Hotel
  • Yokohama Bay Sheraton Hotel & Towers Yokohama
  • Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Guests under 20 years old are not allowed in the swimming pool, health club, fitness facility or spa tub.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Facility access costs JPY 2160 per person, per day. Facilities include fitness facilities and a swimming pool.

Self-parking costs JPY 1900 per night with in/out privileges

Cooked-to-order breakfast is offered for an extra charge of JPY 3751 for adults and JPY 1875 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Yokohama Bay Sheraton Hotel & Towers

  • Does Yokohama Bay Sheraton Hotel & Towers offer free cancellation for a full refund?
    Yes, Yokohama Bay Sheraton Hotel & Towers does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Yokohama Bay Sheraton Hotel & Towers?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Yokohama Bay Sheraton Hotel & Towers?
    Yes. Self-parking costs JPY 1900 per night. Electric car charging is available.
  • Is there a pool at Yokohama Bay Sheraton Hotel & Towers?
    Yes, there's an indoor pool.
  • Are pets allowed at Yokohama Bay Sheraton Hotel & Towers?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Yokohama Bay Sheraton Hotel & Towers?
    You can check in from 3 PM to midnight. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near Yokohama Bay Sheraton Hotel & Towers?
    Yes, there are 7 on-site restaurants, featuring seafood and garden views. Nearby restaurants include TGI Friday's (3-min walk), Manten Gyoza (3-min walk) and Din Tai Fung (3-min walk).
  • What is there to do near Yokohama Bay Sheraton Hotel & Towers?
    Recommended spots to visit include Yokohama Museum of Art (1.3 mi) and Landmark Tower (1.5 mi), along with Yokohama Cosmo World (1.7 mi) and Pacifico Yokohama (2.1 mi).

Recent reviews

Fabulous 8.8 From 337 reviews

Exceptional 10.0
Great Hotel!!!
This hotel was beautiful! Very clean and relatively well renovated!
Allan, us2 night business trip
Very good 8.0
A little ripper of a hotel, worth it if you want t
Michael, mx1 night trip
Exceptional 10.0
Recommend highly
Love Yokohama Bay Sheraton. The service is impeccable, the facility is clean, and the location is perfect for shopping and restaurant.
Yoshimi, us3 night family trip
Fair 4.0
Like: Very near to Train Station Dislike: See list below 1. Charges of Yen 2100 for Swimming Pool, Gym and other for each time of use. Absurd, no other hotel charges 2. Same breakfast everyday and really limited options. Even the fruits also same for all 11 days watermelon, pineapple and sugar soaked Lychee... seriously 3. No bathrobes, iron and iron table 4. No shoe cleaning items 5. Rooms are really small as compared to competition Unfortunately had to book because of office but certainly not in the next trip which is due next month
us10 night business trip
Very good 8.0
Good location
Room is spacious and convenient location Breakfast buffet was sub par...they can do. Better than that!
us2 night trip
Good 6.0
Having to pay additional charge to use the gym when the booking is already expensive is outrageous! This requirement should be made transparent during the booking process. If this fact was known I would not have booked the hotel.
au5 night business trip
Very good 8.0
Great but nickel and dime to death
Great spot central to everything, cozy bed. I thought the cover charge to even go in the bar was an insult and charging to use the gym (with no notice anywhere) was crazy. Even as an elite member of SPG. Definitely will consider somewhere else next time despite the nice room.
us2 night business trip
Exceptional 10.0
Everything was great except the mold in the shower.
us1 night trip
Exceptional 10.0
I like close location to Yokohama station and various store. I bought audio device at nearby big store. After returned to hotel I had a quick question and could make a quick return to the store for getting quick advice. I was so happy to be staying the hotel.
Hiro, us1 night trip
Exceptional 10.0
Only thing I have complain is the size of the gym it has. It is too small.... The rest of the services were perfect!!!
Shunsuke, us1 night business trip

Yokohama Bay Sheraton Hotel & Towers

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