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Poole Quay Hotel

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Standard Twin Room, 2 Single Beds, Harbour View | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Standard Double Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Standard Twin Room | Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Poole Quay Hotel

Poole Quay Hotel

3.0 star property
Bayfront hotel with 2 bars/lounges, near Poole Harbour

7.4/10 Good

552 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Connecting rooms available
The price is £79
Price available on 15/12/2022
The Quay, Poole, England, BH15 1HD
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the waterfront
  • Poole Harbour - 1 min drive
  • Bournemouth Beach - 21 min drive
  • Bournemouth International Centre - 22 min drive
  • New Forest National Park - 40 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 34 min drive
  • Poole Parkstone Station - 8 min drive
  • Hamworthy Station - 11 min drive
  • Poole Station - 12 min walk


  • Oriel - 3 min walk
  • The Quay - 4 min walk
  • The Fisherman Cafe - 5 min walk
  • Custom House - 5 min walk
  • Diva - 6 min walk

About this property

Poole Quay Hotel

Adjacent to a golf course, Poole Quay Hotel is a great choice for a stay in Poole. For a bite to eat, guests can visit Harbour View Restaurant, which is open for breakfast, lunch and dinner, and offers ocean views. Other highlights include 2 bars/lounges, a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travellers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (GBP 7.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (990 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • Bike parking


  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance


  • English

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels

Home comfort

  • Electric kettle
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Harbour View Restaurant – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Anchor Bar – Overlooking the ocean, this pub serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 12 for adults and GBP 6 for children (approximately)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 15 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night


  • Self-parking costs GBP 7.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Frequently asked questions

Does Poole Quay Hotel offer free cancellation for a full refund?
Yes, Poole Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Poole Quay Hotel?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Poole Quay Hotel on 15 Dec 2022 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Poole Quay Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Poole Quay Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Poole Quay Hotel?
Yes. Self-parking costs GBP 7.00 per night.
What are the check-in and check-out times at Poole Quay Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability).
Is there an on-site casino at Poole Quay Hotel?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (12-min drive) is nearby.
What is there to do at Poole Quay Hotel and nearby?
Have fun with nearby activities such as boat tours, fishing and hiking. Additional recreation nearby includes ecotours. Enjoy amenities such as 2 bars, a picnic area and a garden.
Are there restaurants at or near Poole Quay Hotel?
Yes, Harbour View Restaurant offers ocean views. Nearby restaurants include Oriel (3-min walk), The Quay (4-min walk) and The Fisherman Cafe (5-min walk).
What's the area around Poole Quay Hotel like?
Poole Quay Hotel is located on the waterfront, a short 2-minute walk from Poole Harbour and 2 minutes' walk from Poole Quay. The local area is popular with nature enthusiasts and our guests say that it is very walkable.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Weekend away prior to the festive madness plenty to do in the area. the hotel itself looks tired whilst clean with one member of the team who booked us in a credit to the hotel team. unfortunately, the same could not be said about the bar team who decided to close the bar at 11-15 despite being residence and the best efforts of the night porter. we are both middle aged and not expecting a party !
Karen, 1-night trip
Verified guest review

8/10 Very good

Terrance, 1-night trip
Verified guest review

8/10 Very good

joe, 3-night trip
Verified guest review

10/10 Exceptional

Everything was excellent apart from the bed was awful in Roon and the storage heater was blasting out hot air all night long so and still was when switched off. It was a sweat vax and I could sleep well. Breakfast was outstanding for once….not buffet.
Simon, 1-night business trip
Verified guest review

4/10 Fair

Room was tired needs some love to much noise from outside moved are room due to having a dog so no view apart from a bush and the final thing to toilet didn’t flush £100 per night
Antony, 1-night trip
Verified guest review

2/10 Poor

S, 1-night trip
Verified guest review

8/10 Very good

Keith, 1-night trip
Verified guest review

8/10 Very good

Helen, 1-night trip
Verified guest review

8/10 Very good

Alan, 1-night trip
Verified guest review

2/10 Poor

Keith, 1-night trip
Verified guest review