Guests
All properties in Exeter, England, United Kingdom

Mercure Exeter Rougemont Hotel

3.5-star hotel with restaurant, near University of Exeter

  • Free WiFi
From
£103

Image gallery

  • Privilege, Room, 1 King Bed - Guest Room
  • Privilege, Room, 1 King Bed - Guest Room
  • Standard Double Room, 1 Double Bed - Bathroom
  • Standard Double Room, 1 Double Bed - Bathroom
  • Privilege, Room, 1 King Bed - Guest Room
Privilege, Room, 1 King Bed - Guest Room. Image 1 of 41.
1 / 41Privilege, Room, 1 King Bed - Guest Room
Queen Street, Exeter, EX4 3SP, England, United Kingdom
7.4.Good.
  • Lovely looking hotel, secure rooms & fairly comfortable hotel but the air con unit (not…

    Jul 30, 2021

  • We used this hotel as a stop over whilst travelling to Polperro. The room was dated, but…

    Jul 25, 2021

See all 248 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Business centre

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer

What’s around

  • University of Exeter - 8-minute walk
  • Exeter Cathedral - 5-minute walk
  • Royal Albert Museum and Art Gallery - 1-minute walk
  • Harlequins Shopping Centre - 2-minute walk
  • Gandy Street - 2-minute walk
  • Guildhall Shopping Centre - 2-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room, 2 Single Beds
  • Standard Double Room, 1 Double Bed
  • Privilege, Room, 1 King Bed
  • Standard Room

Location

Queen Street, Exeter, EX4 3SP, England, United Kingdom
  • University of Exeter - 8-minute walk
  • Exeter Cathedral - 5-minute walk
  • Royal Albert Museum and Art Gallery - 1-minute walk

What’s around

Landmarks

  • University of Exeter - 8-minute walk
  • Exeter Cathedral - 5-minute walk
  • Royal Albert Museum and Art Gallery - 1-minute walk
  • Harlequins Shopping Centre - 2-minute walk
  • Gandy Street - 2-minute walk
  • Guildhall Shopping Centre - 2-minute walk
  • Exeter Phoenix Centre - 2-minute walk
  • St Martin's Church - 4-minute walk
  • Rougemont Castle - 4-minute walk
  • 21 The Mint - 7-minute walk
  • St Nicholas Priory - 0.4 mi / 0.6 km

Getting around

  • Exeter (EXT-Exeter Intl.) 12-min drive
  • Exeter Central Station 1-min walk
  • Exeter St David's Station 12-min walk
  • Exeter (EXS-Exeter St Thomas Train Station) 15-min walk

At a glance

Hotel size

  • This hotel has 98 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 12.00 per day)
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Working away

  • Business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Drakes Restaurant – This restaurant specialises in British cuisine and only serves dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Exeter Rougemont Hotel
  • Mercure Exeter Rougemont Hotel Hotel Exeter
  • Mercure Exeter Rougemont
  • Mercure Exeter Rougemont Hotel Hotel
  • Mercure Exeter Rougemont Hotel Exeter
  • Mercure Exeter Rougemont Hotel Hotel Exeter
  • Mercure Rougemont Hotel
  • Mercure Exeter Rougemont
  • Mercure Rougemont
  • The Rougemont Hotel, Exeter Hotel Exeter
  • Mercure Exeter Rougemont Hotel Devon
  • Mercure Exeter Rougemont
  • Mercure Exeter Rougemont Hotel Hotel
  • Mercure Exeter Rougemont Hotel Exeter

Optional extras

Self-parking costs GBP 12.00 per day

English breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Exeter Rougemont Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self-parking costs GBP 12.00 per day. Parking spaces may be limited.
  • Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, Drakes Restaurant offers British cuisine. Nearby restaurants include Turtle Bay (3-min walk), Dinosaur Café (3-min walk) and Tea On The Green (4-min walk).
7.4.Good.
  • 10.0.Exceptional

    Convenient and very friendly staff

    Really convenient hotel to town centre. The most friendly staff, especially the absolutely wonderful lady in reception. They were very short staffed, but still gave us great service. Lovely hotel, very hot due to no AC (but that’s not their fault) and the toilets in the reception area desperately need updating. Other than that, we had a lovely stay.

    Tara, 1 night trip with friends, Jul 24, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Business trip four nights

    J, 4 night business trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotel, poor breakfast and charges

    Nice clean Hotel with very friendly staff. Cooked breakfast was not good with pale boiled bacon and shrivelled sausages. Just found out from my phone bill that the hotel charges you to ring the reception as well which is pretty poor.

    Harry, 1 night trip with friends, Jul 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok for a short stay

    In the whole a clean and tidy hotel, very friendly efficient staff. Dog friendly, which is why we booked. Downside, had to park away from the hotel in multistorey carpark costing £15.

    Ken, 1 night trip, Jun 27, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Alright nothing special

    Adam, 2 night trip, Jun 22, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Parking is a nightmare Long wait for food and drink Not great

    clive, 1 night business trip, Jun 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not a good hotel.

    I am so disappointed with the service I received when I checked inn. I sent a message to the hotel ( when I done the booking). That I am disabled and wanted a walk in shower because of my disability when I got in the room there was no pillars on the bed I had to phone reception and there was a shower over the bath when I went downstairs to reception and told him. I was told that oh they didn't look at the message so that we don't know. I have never been spoken to or treated like that by any other hotel. I am so disappointed and disgusted with your staff. I will never stay at that hotel ever again.

    Michael, 2 night trip, Jun 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very handy for Exeter Central Train Station (just across the road) and for shopping and restaurants

    Vivien, 1 night trip, Jun 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    fine but some issues.

    Room was fine, but there were very few ammenities. normally there was bottled water provided, this had to be purchased for an extra fee, as did the normally complementary toothbrush. parking spaces were not available, and we had to park off-site for a bigger fee. staff were very courteous and professional and did their best. I think the pandemic caused these diffculties. I trust that next time water will be provided in the room.

    Liam, 1 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Hot, noisy, uncomfortable, tired

    2 night family trip, Jun 1, 2021

    Verified Hotels.com guest review

See all 248 reviews