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All hotels in West Drayton, England, United Kingdom
1 room, 2 adults

Thistle London Heathrow T5

3.5-star3.5 stars
Bath Road, LongfordWest DraytonEnglandUB7 0ETUnited Kingdom

3.5-star hotel in West Drayton with restaurant and conference centre
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here


Great location
Tasty breakfast
Vibe is not too good
Amenities are not the best
884See all 884 reviews
From 3,240 reviewsTripAdvisor Traveller Rating

Thistle London Heathrow T5

from £57
  • Standard Twin Room
  • Standard Double Room
  • Family Room
  • Deluxe Twin Room
  • Deluxe Double Room, 1 King Bed
  • Executive Double Room, 1 King Bed

What’s around Thistle London Heathrow T5


  • In Hillingdon
  • Windsor Castle - 8.5 mi / 13.6 km
  • Thorpe Park - 7.5 mi / 12.1 km
  • Frogmore House - 8.6 mi / 13.8 km
  • Eton College - 8.6 mi / 13.9 km
  • Stockley Park - 4.5 mi / 7.2 km
  • Brunel University - 5.9 mi / 9.5 km
  • Runnymede - 6.2 mi / 9.9 km

Getting around

  • London (LHR-Heathrow) 9-min drive
  • London (LGW-Gatwick) 50-min drive
  • Heathrow Terminal 5 Station 21-min walk
  • Heathrow Terminal 4 Station 10-min drive
  • Wraysbury Station 11-min drive
  • Self parking (surcharge)
  • Extended parking (surcharge)
  • Limited parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 2 floors


  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
Airport shuttle service is available at scheduled times from 4:30 PM to 11 PM. Contact the property in advance to get details. Contact the property in advance to get details. This property offers an airport shuttle service to Heathrow Airport, Terminal 5, via the Heathrow Pod. The Heathrow Pod is £5 per person per journey payable at the Hotel Reception at arrival or departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle from 4:30 PM to 11 PM *


  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Use of nearby fitness centre (discount)
Working away
  • Conference space
  • Meeting rooms
  • Conference centre
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Number of buildings/towers -
  • Built in
  • Lift
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Runway View Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. Open daily.

Thistle London Heathrow T5’s small print

Also known as

  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow West Drayton
  • Thistle London Heathrow T5 Hotel West Drayton
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle London Heathrow T5
  • Thistle London Heathrow T5 Hotel
  • Thistle London Heathrow T5 West Drayton
  • Thistle Heathrow London
  • Thistle London
  • Thistle London Heathrow
  • Thistle London Hotel
  • Thistle London Hotel Heathrow
  • Thistle London Heathrow Hotel West Drayton, Greater London


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 10.00 per night

Extended parking (subject to charges) is available for an extra charge

Rollaway beds are available for GBP 20 per stay

Buffet breakfast is offered for an extra charge of GBP 10.00 for adults and GBP 5.00 for children (approximately)

Airport shuttle service is offered for an extra charge of GBP 5.00 per person (one-way)

Airport shuttle service for children up to age 16 costs GBP 5.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 884 reviews

Thistle London Heathrow T5
No receipt given for paying by cash
Paid by cash over the counter and no receipt given, even asked during check out.
A Traveller, gb1 night trip
Thistle London Heathrow T5
Very Good8.0
Basic but served a pupose
The best part was how quickly and easily arrival and departure was in the driverless pods. The hotel was fine was a one night stay before my flight. Very basic and a bit dated. I ate in the restaurant which was nice, attentive staff. Check in and out was really easy and quick.
Jon, gb1 night trip
Thistle London Heathrow T5
Very Good8.0
Great location
In a great location, a little noisy in the very early morning with bin emptying-that's just France. Staff all excellent. Breakfast plenty of choice and well topped up. Could do to provide a better bar/ lounge area.
gillian, gb1 night trip
Thistle London Heathrow T5
Worst hotel at Heathrow [probably]
Poor and tired hotel. Got given an unsafe room and duly sustained an injury on a sharp unguarded metal fixture. The injury required entry in the accident book. Got room change but complaint not taken seriously when I complained to higher management via their website. Reception staff was more interested in taking my credit details for car parking as opposed to welcoming me to the property and telling me about the hotel services. I told him off about his pre-occupation with getting the car parking fee paid but he said it was policy. Great customer service experience
Neil, gb1 night trip
Thistle London Heathrow T5
Great location, Mediocre rooms.
Hotel is serviceable and the location near T5 (especially with pod access direct to t5) is very convenient. The rooms are old and tired, and miles away from reception (the staff didn't describe the route very well and the signage is very poor). Rooms missing basic features like bedside lights, power sockets by the side of the bed (and the power sockets on the desk appeared to be faulty when tried). Bathroom very basic; shower head very poor pressure, and controls don't work properly (have to fight with them to not get burning heat). Fan in bathroom didn't appear to work. Basically a good hotel but needs the rooms completely remodelling to deserve the price and be comparable with other hotels in the area.
Christian, gb1 night trip

See all reviews

Thistle London Heathrow T5

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