Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Florence, Kentucky, United States of America
1 room, 2 adults

SureStay Hotel by Best Western Florence

2-star2 stars
Great for families

Good to know

  • Free cots/infant beds
  • Fridge
  • Microwave
  • WiFi (surcharge)
8075 Steilen Dr, Florence, KY, 41042, United States of America

Hotel with 24-hour fitness, near Florence Mall
  • Free continental breakfast, free WiFi in the lobby and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Fridge
    • Microwave
    • WiFi (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Kentucky may have travel restrictions in place due to COVID-19. Find out more

  • The key cards were not working I had to switch the room. The pillows in the room seemed…Aug 28, 2020
  • This was a good experience. It did have a weird smell in the lobby, but the rooms…Aug 12, 2020

SureStay Hotel by Best Western Florence

from £43
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed, Non Smoking, Hot Tub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Bathtub (NonSmoking)
  • Standard Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Bathtub (NonSmoking)

What’s around SureStay Hotel by Best Western Florence

Landmarks

  • Northern Kentucky Convention Center - 12.3 mi / 19.8 km
  • Paul Brown Stadium - 12.8 mi / 20.6 km
  • Cincinnati Music Hall - 13.4 mi / 21.6 km
  • Jack Cincinnati Casino - 13.9 mi / 22.4 km
  • Newport on the Levee - 14.8 mi / 23.8 km
  • Newport Aquarium - 14.8 mi / 23.8 km
  • Creation Museum - 17.7 mi / 28.5 km
  • Cincinnati Zoo and Botanical Garden - 20.3 mi / 32.7 km

Getting around

  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.) 12-min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) 24-min drive
  • Hamilton, OH (HAO-Butler County Regional) 46-min drive
  • Cincinnati Union Terminal 18-min drive

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-3:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Kentucky may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self-parking on site

  • Free Motorhome/coach/lorry parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • 24-hour business centre
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1970
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Fridge
  • Microwave
More
  • Daily housekeeping
  • In-room safe

SureStay Hotel by Best Western Florence’s small print

Also known as

  • Travelodge Florence Cincinnati South Hotel
  • Travelodge Florence Cincinnat
  • Surestay By Florence Florence
  • SureStay Hotel by Best Western Florence Hotel
  • SureStay Hotel by Best Western Florence Florence
  • SureStay Hotel by Best Western Florence Hotel Florence
  • Florence SureStay Hotel by Best Western Florence Hotel
  • Hotel SureStay Hotel by Best Western Florence
  • SureStay Hotel by Best Western Florence Florence
  • SureStay Hotel Best Western
  • SureStay Best Western
  • Travelodge Cincinnati South Hotel
  • Travelodge Florence / Cincinnati South
  • Travelodge by Wyndham Florence/Cincinnati South
  • Surestay Best Western Florence
  • Surestay By Florence Florence
  • SureStay Hotel by Best Western Florence Hotel
  • SureStay Hotel by Best Western Florence Florence
  • SureStay Hotel by Best Western Florence Hotel Florence
  • Travelodge Florence Cincinnati South
  • Travelodge Cincinnati South
  • Travelodge Wyndham Florence/Cincinnati South Hotel Florence
  • Travelodge Wyndham Florence/Cincinnati South Hotel
  • Travelodge Wyndham Florence/Cincinnati South Florence
  • Travelodge Wyndham Florence/Cincinnati South
  • Travelodge Florence / Cincinnati South

Policies

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

The property affirms that it follows sanitisation practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

WiFi is available in guestrooms for USD 0.0 for 23 hours (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for SureStay Hotel by Best Western Florence

  • Does SureStay Hotel by Best Western Florence offer free cancellation for a full refund?
    Yes, SureStay Hotel by Best Western Florence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Florence?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at SureStay Hotel by Best Western Florence?
    Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
  • Are pets allowed at SureStay Hotel by Best Western Florence?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at SureStay Hotel by Best Western Florence?
    You can check in from 4:00 PM to 3:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near SureStay Hotel by Best Western Florence?
    Yes. Nearby restaurants include Sea Sushi & Grill (10-min walk), Bob Evans (11-min walk) and Molca Salsa (13-min walk).
  • Is there an on-site casino at SureStay Hotel by Best Western Florence?
    No, this hotel doesn't have a casino, but Jack Cincinnati Casino (18-min drive) is nearby.
  • What is there to do near SureStay Hotel by Best Western Florence?
    Recommended spots to visit include Northern Kentucky Convention Center (12.3 mi) and Paul Brown Stadium (12.8 mi), along with Cincinnati Music Hall (13.4 mi) and Jack Cincinnati Casino (13.9 mi).

Recent reviews

Good 7.2 From 282 reviews

Fair 4.0
VERY DISAPPOINTED.
No elevator. Had to carry large bags upstairs. Poor condition. Overall, I did not enjoy the sfay at all.
joe, us1 night trip
Poor 2.0
If your gay you will want to stay away.
My wife and i stayed here and they treated us so bad first off we are a gay cupple and i really think thats why we were made to feel so unwelcome right off the bat we were told that only so much food bags were made and it was first come first serve so we didnt get breakfeast that upset me due to we always eat breakfeast i would have made other plains if it was told to us before and then we were told are car was not ready so we had to stay one more night so we went down to book again and they told us no room we could not stay one more night. So we ended up sitting in the sun in the heat for 8 hrs trying to get a room there was none at 630 pm i seen that the motel had a room and i booked online we went to check in and was told right away that the bed in the room we were in was broken and we had to pay 150 bucks to get it fixed no was could we break the bed we together weigh. Maybe 210 lbs it was bull crap if anything my wife fixed the water in the room we had no water presher so she cleaned the head of the shower so it flowed we had to slam the door and cause of the way it shut people called and told them we slamed are door this is all done and said brought to us hrs after never did they ask never did they explain anything we were up all night trying to make sure we had a car the next day we didnt even have auldit time together in the bed. This place is a scam stay if u want but if you are gay or even different im sure u will be treated the same. We were made into monsters here
Stephanie, us1 night business trip
Exceptional 10.0
All was good; the staff was very helpful.
Dale, us1 night family trip
Very good 8.0
Clean and friendly staff. Lady at front desk was a great help for our 2 night stay.
Kita, us2 night family trip
Poor 2.0
Cleanliness counts!
The toilet would not flush our 1st night. They said it would be fixed the next day, but it wasn’t. We moved to another room for our 2nd night. This new room looked clean, but when I opened my bed to sleep, there were bodily fluids and hair on the sheets. I had to request clean sheets and comforter, strip the bed, and make up the bed by myself. I have pics of the nasty sheet.
Bethany, us2 night family trip
Very good 8.0
A good value, great service in an economy stay. On site washers and dryers a real plus also.
JJ, us2 night business trip
Good 6.0
Location
We chose to stay at a facility that had been rated below our normal standards because of location to an attraction. It appears that efforts are being made to improve an older facility. Breakfast was better than expected and new matresses are being introduced throughout the complex.
David, us1 night family trip
Very good 8.0
The place reminds you of an apartment complex, pretty cool! I didn't like that the $150 had to be cash for the deposit, but I understand why. Overall I would book again
Trell, us1 night romance trip
Exceptional 10.0
We just needed a place to stay late at night to finish our travel. The staff was very friendly even though we arrived at almost 1 am. The room was spacious, quiet, comfortable, and clean.
Matthew, us1 night family trip
Very good 8.0
was ok
Place is a bit rundown, but room was clean. It was quiet and staff was polite. For the price. I’d stay here again if in the area.
us1 night trip

SureStay Hotel by Best Western Florence

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