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Waterfront Hotel Downtown Burlington

Photo gallery for Waterfront Hotel Downtown Burlington

Front of property
Indoor pool
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Superior Room, 2 Queen Beds (Lake and Park View) | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Overview of Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington

3.0 star property
3-star hotel in Burlington with indoor pool and restaurant

8.0/10 Very good

1,089 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £96
Price available on 12/2/2023
Map
2020 Lakeshore Road, Burlington, ON, L7R4G8

Room options

About this area

What's nearby

  • FirstOntario Centre - 14 min drive
  • McMaster University - 22 min drive

Getting around

  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.) - 26 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 39 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 43 min drive
  • Burlington Station - 7 min drive
  • Appleby Station - 10 min drive
  • Aldershot Station - 11 min drive

Restaurants

  • Boon Burger Burlington - 2 min walk
  • DiMarios Trattoria - 2 min walk
  • Pane Fresco - 2 min walk
  • Son of a Peach Pizzeria - 3 min walk
  • The Dickens - 3 min walk

About this property

Waterfront Hotel Downtown Burlington

Waterfront Hotel Downtown Burlington is a great choice for a stay in Burlington. Guests can take a dip in the indoor pool or grab a bite to eat at The Port House Social Bar, which serves lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Hindi, Portuguese, Romanian, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 12.00 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Playground

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (5005 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Hindi
  • Portuguese
  • Romanian
  • Ukranian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

The Port House Social Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 10.00 per night

Pets

  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Parking

  • Self-parking costs CAD 12.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Frequently asked questions

Does Waterfront Hotel Downtown Burlington offer free cancellation for a full refund?
Yes, Waterfront Hotel Downtown Burlington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Waterfront Hotel Downtown Burlington?
As of 6 Feb 2023, prices found for a 1-night stay for 2 adults at Waterfront Hotel Downtown Burlington on 12 Feb 2023 start from £96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Waterfront Hotel Downtown Burlington?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Waterfront Hotel Downtown Burlington?
Yes, there's an indoor pool.
Are pets allowed at Waterfront Hotel Downtown Burlington?
Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night.
Is parking offered on site at Waterfront Hotel Downtown Burlington?
Yes. Self-parking costs CAD 12.00 per day.
What are the check-in and check-out times at Waterfront Hotel Downtown Burlington?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at Waterfront Hotel Downtown Burlington?
No, this hotel doesn't have a casino, but Flamboro Downs (24-min drive) is nearby.
What is there to do at Waterfront Hotel Downtown Burlington and nearby?
Waterfront Hotel Downtown Burlington has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Waterfront Hotel Downtown Burlington?
Yes, there's an on-site restaurant, The Port House Social Bar. Nearby restaurants include Son of a Peach Pizzeria (3-min walk), The Dickens (3-min walk) and Tamp Coffee Co. (4-min walk).
What's the area around Waterfront Hotel Downtown Burlington like?
Waterfront Hotel Downtown Burlington is a short 3-minute walk from Lake Ontario and 3 minutes' walk from Burlington City Hall. Travellers say that the area is very walkable and good for shopping.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great waterfront downtown hotel.
The hotel staff were very friendly, everything was comfortable and clean and a good breakfast was offered. The location is beautiful, overlooking the lake and waterfront and steps to Brant St and shopping and restaurants.
wendy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location easy walking distance to various stores.
Dennis, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointed with the breakfast
The place where we have breakfast is not appropriate, for clean the room, it´s necessary ask 24 hours before.
Cristiane, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Can't sleep near the elevator shaft
Gregory, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great stay
Dave, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unclean
Horrible, upon entry, im the washroom was a rolled up facecloth with 2 big brown stains on it. Cobwebs everywhere. We immediately checked back out. Waiting on managers response
Mohammed, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
I book this hotel frequently when all my adult kids are home (too many kids and not enough bedrooms) and it's really going downhill. Front desk staff were rude to my daughter, the room was dirty, linens were tattered, fan didn't work in the bathroom. Hopefully this was a one off and the man that was working the desk on Christmas Eve remembers what customer service is supposed to be.
Leanne, 2-night family trip
Verified Hotels.com guest review