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Macdonald Kilhey Court, Wigan

4 stars
Chorley RoadStandish, WiganEnglandWN1 2XNUnited Kingdom, ‏‎0203 027 9779
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Value for money
Poor value for money
77See all 77 Hotels.com reviews
From 1,087 reviewsTripAdvisor Traveller Rating

Macdonald Kilhey Court, Wigan

Hotel Info: 020 3027 9803

from £57
  • Classic Family Room
  • Classic Twin Room
  • Classic Twin Room
  • Classic Twin Room
  • Classic Room, 1 Double Bed
  • Classic Double Room
  • Classic Double Room
  • Classic Double Room
  • Classic, One Double Bed
  • Classic Double Room
  • Classic Club Twin Room private en-suite bathroom
  • Classic Double Room
  • Classic Double Room
  • Executive Double or Twin Room
  • Executive Room, 1 King Bed
  • Classic Club Double Room private en-suite bathroom
  • Classic Double Room
  • Executive Double or Twin Room
  • Executive Double or Twin Room
  • Classic Double Room
  • Suite (Feature)
  • Classic Family Room
  • Executive Junior Suite with Jacuzzi Bath
  • Classic Family Room
  • Classic Family Room
  • Classic, Two Single Beds
  • Classic Twin Room
  • Classic Twin Room
  • Executive Double or Twin Room
  • Classic Family Room

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Also known as

  • Macdonald Kilhey Court Hotel Wigan
  • Macdonald Kilhey Court Hotel
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court
  • Macdonald Kilhey Court Standish, England
  • Macdonald Kilhey Court Hotel Standish
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court Standish, England
  • Macdonald Kilhey Court Hotel Standish

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a crib (infant bed) and a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: GBP 15 per night

Optional extras

Rollaway beds are available for GBP 25 per night

Cooked-to-order breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 12.50 for children (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • Number of meeting rooms - 11
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 1700
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Fireplace in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Laureate Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

The Burns Bar - This bar serves light fare only.

The Lounge - This bar serves light fare only.

Macdonald Kilhey Court, Wigan’s small print

Also known as

  • Macdonald Kilhey Court Hotel Wigan
  • Macdonald Kilhey Court Hotel
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court
  • Macdonald Kilhey Court Standish, England
  • Macdonald Kilhey Court Hotel Standish
  • Macdonald Kilhey Court Wigan
  • Macdonald Kilhey Court Standish, England
  • Macdonald Kilhey Court Hotel Standish

Policies

Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests must contact this hotel in advance to reserve a crib (infant bed) and a rollaway bed. Please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: GBP 15 per night

Optional extras

Rollaway beds are available for GBP 25 per night

Cooked-to-order breakfast is offered for an extra charge of GBP 17.50 for adults and GBP 12.50 for children (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 77 reviews

Macdonald Kilhey Court, Wigan
Poor1.0 / 5
Joke
Forced to accept a holding charge on the credit although I arrived late and was not going to use the facilities. Swimming pool closed for 2 months and was charged a different amount for the room at check out. Joke and won't stay there again
1 night business trip
Macdonald Kilhey Court, Wigan
Good3.0 / 5
Okay but disappointing as a 4* MacDonald hotel
We Stayed at a few MacDonald hotel and this is by far the worse one. Reception staff is not so welcoming or helpful. We arrived with a lot of carry on's as we had our 8 month old baby (the entrance to the main building were not wheel chair or push chair friendly) we struggled up the steps to the reception area, the receptionist and a male staff looked up and saw us and then continued to discuss their matter and did not offer any help. The separate building where we stayed needed a good refurbishment as the bathroom was very dated and their tiles was falling off.
2 night family trip
Macdonald Kilhey Court, Wigan
Good3.0 / 5
Wonderful food but don't stay over
Stayed in 325 which i think was over the sauna as the room was constantly too hot there was a tree outside the window with lots of files so had to stay shut. Was rudely awoken by next door at 6.40 shouting at a child. . The room lay out (finding the rooms) was non logical & many doors & levels to find your room. The spa was also non logical with a wall back through acorridor in your swimwear to the pool. The pool was small and unable to swim due to shape.
1 night business trip
Macdonald Kilhey Court, Wigan
Excellent4.0 / 5
Terrible service
Spoilt by terrible bar service. I only wanted bread/dips and a burger. The lad st the bar couldn't find the bread on the till and he made me wait at the bar whilst he found somebody who could do it. Then the burger came but no bread. Mentioned to man who brought burger, still no bread . Finished meal and again mentioned to lad at bar as didn't expect to get charged. On my way upstairs the bread arrived via a very sour faced young lady who looked like she wanted to throw it at me. Worse still when I checked out someone tried to charge Me for a load of food and wine I didn't have. Not good enough!!!
2 night business trip
Macdonald Kilhey Court, Wigan
Good3.0 / 5
Frustratingly disappointing.
All the facilities are there and the staff are unfailingly helpful, friendly and polite. However, given the facilities we could not avoid a feeling of disappointment. Delivery details were consistently undelivered which suggested a lack of management or quality control. In our room we found a drawer with prescribed drugs left by a previous guest. The TV did not work. The towels were a good quality but laundered to a point of uncomfortably scratch ones. The room was extremely hot. The hot water was scalding and the shower flow was almost unusable. The Windows had been left unlatch end. All small details which might have been rectified by better housekeeping. Breakfast was wide ranging but again with little management. Tables were almost all uncleared from previous users and certainly not relaid. We were not greeted or directed to seating. Many of the hot ingredients had unusable utensils which made the elf service impossible - fried eggs cannot be lifted with a spoon. It gave every impression of good facilities with inexperienced/inadequate managent dealing with insufficient staff. Again the staff tried to be charming and helpful but the same feeling of disappointment was unavoidable. Overall we could have enjoyed our visit much more and were left with a feeling of disappointment at what might have been.
1 night romance trip

See all reviews

Macdonald Kilhey Court, Wigan

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