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Casa Turquesa, Cancun

4 stars
Boulevard Kukulcan Km. 13.5Zona Hotelera, CancunQROO77500Mexico, ‏‎0203 027 9779
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
181See all 181 Hotels.com reviews
From 510 reviewsTripAdvisor Traveller Rating

Casa Turquesa, Cancun

Hotel Info: 020 3027 9803

from £146
  • Junior Suite Partial Sea View
  • Suite, 2 Bedrooms, Oceanfront
  • Suite, 2 Bedrooms, Ocean View
  • Penthouse Suite, 1 King Bed, Ocean View
  • Suite, 1 Bedroom, Garden Area
  • Junior Suite Ocean View with Jetted Tub
  • Double Room (Master )
  • Royal Suite, 3 Bedrooms, Oceanfront
  • Presidential Suite, 2 Bedrooms, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Free self parking (limited)

Offsite

  • Area shuttle *

  • Casino shuttle *

Also known as

  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Cancun
  • Casa Turquesa
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for an additional charge

Rollaway beds are available for MXN 750.00 per night

Breakfast costs between MXN 150 and MXN 380 for adults, and MXN 80 and MXN 200 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 60 per room (roundtrip)

WiFi is available in guestrooms for MXN 180 for 24 hours (rates may vary)

WiFi is available in public areas for MXN 180 per day (rates may vary)

Ferry terminal shuttle service is offered for an extra charge

Area shuttle and casino shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Spa services on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1991
  • Elevator/lift
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare.

Celebrity - This restaurant specializes in international cuisine and serves dinner only.

Terraza Belle Vue - This bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Casa Turquesa, Cancun’s small print

Also known as

  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Cancun
  • Casa Turquesa
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge

Refrigerators are available for an additional charge

Rollaway beds are available for MXN 750.00 per night

Breakfast costs between MXN 150 and MXN 380 for adults, and MXN 80 and MXN 200 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 60 per room (roundtrip)

WiFi is available in guestrooms for MXN 180 for 24 hours (rates may vary)

WiFi is available in public areas for MXN 180 per day (rates may vary)

Ferry terminal shuttle service is offered for an extra charge

Area shuttle and casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 181 reviews

Casa Turquesa, Cancun
Excellent4.0 / 5
Helpful manager.
We were only there for two nights, but this suited our needs as we were travelling from Belize. The hotel was comfortable and is set a little way from the main hussle and bustle of Cancun. It's perfect for relaxing and the beach and sea are on your doorstep. It's also just a short bus ride from all the action of Cancun, if that's what you want, we didn't !!! Watch out for the rip off taxis from the airport, we were tired and stung heavily. Mustafa , the manager ,was on hand to get us a better deal with a taxi back to the airport when we checked out. No need to pay more than 30 dollars, not the 60 we were stung with !. Mustafa was also helpful when we had difficulties accessing our account as we checked out and allowed us to leave and pay the balance when we returned to the UK.
2 night romance trip
Casa Turquesa, Cancun
Outstanding5.0 / 5
Unique hotel in the middle of concrete jungle.
Cancun was our first stop of a 2.5 weeks trip and given we were after >10hours flight we decided to splash out on a decent hotel (we stayed 2 nights there). Casa Turquesa was wonderful given that most other hotels around there are comfortable, but completely soulless concrete blocks. Casa has plenty of character, with wonderful paintings, sculptures and interesting furniture. There is a degree of luxury as well - our suite had a jacuzzi on the balcony, and we loved the fact that the bed is positioned in a way that you can watch the sunrise without even moving out of it. :) Cherry on the cake - you're right by the beach, and the water is really amazingly turquoise :) The on-site restaurant is very good - both food and service. Generally staff were amazing, nothing was too much trouble (especially our receptionist was an amazingly friendly and helpful guy). There is a shopping mall very close if you want to get some snacks/water, and we quite enjoyed cheap and cheerful restaurant in there for dinner (sorry, can't remember the name, but it's upstairs and runs a "2-for-1" on margaritas, which BTW are very yummy, and HUUUUGE!). Overall, a wonderful hotel and we would not hesitate a second to stay there again.
2 night romance trip
Casa Turquesa, Cancun
Outstanding5.0 / 5
Affordable luxury, great service & aging gracefuly
I was wary of staying Cancun given the reputation for all inclusive holidays and machine-like hotels but Casa Turquesa was a pleasure. The staff were warm and friendly in a manner rarely encountered in a boutique hotel or even a B&B - way ahead of the big hotel chains. Art work is everywhere to been seen, some of it awful but some excellent. I saw references to an infinity pool in other reviews, let's be clear, it's not an infinity pool but it does have a superb view although shallow. It's hard to find a bad beach in Cancun - this is no exception - the beach is spectacular with a benefit that the hawkers seem to blissfully ignore you. Brilliantly located in walking distance to La Isla & a number of excellent (non-hotel) restaurants. The hotel is aging and lacks for some investment, which translates into relatively cheap access to luxury - nearly all rooms have a view of the sea & are extremely spacious. The air con was however loud and if you are a light sleeper and heavy user of aircon you may find sleeping peacefully difficult (I'm not sure if this is hotel wide problem). However if like me you prefer to rely on the sea breeze and exhausting yourself swimming in the Caribbean, eating, drinking and enjoying the sun you'll not notice the air con. Restaurant did a good breakfast and passable lunch at reasonable prices. All in all, excellent value for money, enjoyable hotel and I shouldn't have worried about having to stay in Cancun.
2 night trip
Casa Turquesa, Cancun
Outstanding5.0 / 5
Fab hotel
Superb hotel, really large suite, great service, only had two days, wish it had been more!
2 night trip
Casa Turquesa, Cancun
Outstanding5.0 / 5
Great stay
We stayed here for the first leg of our honeymoon and it surpassed all expectations!we were greeted with champagne and cheese, fab service and the artwork around the hotel made it a beautiful place to stay. The pool was lovely, two seconds from the beach. The only complaint we had was the wifi was expensive.
4 night romance trip

See all reviews

Casa Turquesa, Cancun

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