All hotels in Hakone, Japan
1 room, 2 adults
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Palace Hotel Hakone, Hakone

3 stars
1245 Sengoku Hara Hakone MachiHakoneKanagawa-ken250-0631Japan, 0203 027 9779
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Good3.9 / 5
Comfort
Rather comfortable
Service
Fantastic service
Vibe
Vibe is not too good
Food
Food could be better
183See all 183 Hotels.com reviews
From 235 reviewsTripAdvisor Traveller Rating
  • Tokyo (NRT-Narita Intl.) 148-min drive; 114.7 miles/184.6 km
  • Hakone Gora Station 16-min drive; 5.4 miles/8.7 km
  • Hakone Miyanoshita Station 18-min drive; 6 miles/9.6 km
  • Hakone Ohiradai Station 20-min drive; 6.9 miles/11.1 km

Palace Hotel Hakone, Hakone

Hotel Info: 020 3027 9803

from £124
  • Hollywood Twin Mountain View
  • Room, 1 Semi-double Bed
  • Standard Twin Room, Lake View
  • Suite
  • Deluxe Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Also known as

  • Palace Hotel Hakone
  • Palace Hakone
  • Palace Onsen Hotel Hakone
  • Palace Hotel Hakone Machi
  • Palace Hotel Hakone
  • Palace Hotel Hakone Machi
  • Palace Onsen Hotel Hakone

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Optional extras

Breakfast is offered for an extra charge of JPY 2310 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Digital TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms.

Palace Hotel Hakone, Hakone’s small print

Also known as

  • Palace Hotel Hakone
  • Palace Hakone
  • Palace Onsen Hotel Hakone
  • Palace Hotel Hakone Machi
  • Palace Hotel Hakone
  • Palace Hotel Hakone Machi
  • Palace Onsen Hotel Hakone

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Optional extras

Breakfast is offered for an extra charge of JPY 2310 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 183 reviews

Palace Hotel Hakone, Hakone
Good3.0 / 5
OK hotel
The hotel was a bit isolated, took about an hour on the bus from Odowara station but the bus stops right outside which is good. It's walkable down to the cable car and lake but you need to get the bus to go restaurants in the evening. (Not much vegetarian food in the hotel restaurant) The décor in the hotel is a bit old fashioned but the staff are very helpful. If you want to use the hotel hot springs you have to go in naked.
2 night romance trip
Palace Hotel Hakone, Hakone
Excellent4.0 / 5
Good location for sightseeing however it is too far from the main station (about 40 minutes by bus)
1 night romance trip
Palace Hotel Hakone, Hakone
Outstanding5.0 / 5
Good stay at Palace Hotel Hakone
Palace Hotel is a good choice for staying in Hakone. Good location: Near Togendai which serves as one of the ports for the cruise on Lake Ashi and Hakone rope way. And it also provides view of Mount Fuji on clear days.
1 night romance trip
Palace Hotel Hakone, Hakone
Outstanding5.0 / 5
Hakone getaway
The room was very spacious and comfortable. We had an amazing view of the valley and Mt Fuji from our room. Staff was exceptional and friendly. Very nice Onsen
1 night family trip
Palace Hotel Hakone, Hakone
Outstanding5.0 / 5
Wonderful Experience
After viewing the incredible Outdoor Art Museum nearby, we arrived at the hotel to find a gracious welcome; a huge bedroom with an incredible view, even though it was too cloudy to see Mt. Fugi; delicious, though expensive, meals; and lovely outdoor and indoor hot baths. We loved the whole experience.
1 night family trip

See all reviews

Palace Hotel Hakone, Hakone

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