Hotel Misión Palenque

Photo gallery for Hotel Misión Palenque

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of Hotel Misión Palenque

Hotel Misión Palenque

3.0 star property
3-star hotel in Palenque with spa and outdoor pool

8.2/10 Very good

545 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Periférico Oriente s/n, Palenque, CHIS, 29960
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • Room service
  • In-room childcare
For families
  • Children's pool
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Palenque

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 11 min drive

About this property

Hotel Misión Palenque

A great choice for a stay in Palenque, Hotel Misión Palenque is only 2.7 mi (4.4 km) from the airport. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other highlights include 2 outdoor tennis courts, an outdoor pool and a poolside bar. Fellow travellers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 208 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 PM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 33 lbs)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • BBQs
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Tennis

Working away

  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 23-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Turndown service
  • Pillow-top mattress

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Spa Temazcal. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 150 for adults and MXN 150 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of MXN 400 per pet, per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Frequently asked questions

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Very good

Awesome grounds but beds need upgrading
The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Friederich, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Pedro, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

maria elena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Esteban, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Nothing
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Is nice and near from downtown
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Restaurant food was nosotros great small portions,
5-night romance trip
Verified Expedia guest review

10/10 Exceptional

great atmosphere!
mayra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bad internet
Everything das cool. Ckeck Inn was quick. Internet was very bad
Verónica, 2-night trip
Verified Hotels.com guest review