Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Beachfront property with spa, near Quinta Avenida

Choose dates to view prices

Escape to Viva Maya by Wyndham, A Trademark All Inclusive Resort, where the turquoise ocean meets powdery white sand. Indulge in a rejuvenating spa treatment or enjoy beach yoga and water sports like rowing/canoeing and sailing.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is £502
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 16 of 16 rooms

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

Room Superior With Ocean View

  • 28 sq m
  • Sleeps 4

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

Room Superior With Garden View

  • 28 sq m
  • Sleeps 4

Room Deluxe With Garden View

  • 28 sq m
  • Sleeps 4

Room Superior With Ocean View

  • 28 sq m
  • Sleeps 4

Superior Garden, 1 King Bed, Non-Smoking

8.4 out of 10
Very good
(18 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Garden view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Garden, 2 Queen Beds, Non-Smoking

8.2 out of 10
Very good
(40 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe, 2 Queen Beds, Non-Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Ocean, 1 King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Superior Ocean, 2 Queen Beds, Non-Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Accessible Room, 1 Queen Bed, Non-Smoking

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room Superior With Pool View

  • 28 sq m
  • Sleeps 4

Room Superior with Pool View

  • 28 sq m
  • Sleeps 4

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About the area

Map
Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 5 min walk - 0.4 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Playacar Golf Club - 11 min walk - 1.0 km
  • Mayan Ruins of Playacar - 18 min walk - 1.5 km
  • Xaman Ha Aviary - 3 min drive - 2.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Viva Wyndham Maya - ‬1 min walk
  • ‪rosa roja - ‬6 min walk
  • ‪Turquesa - ‬8 min walk
  • ‪Sicilia - ‬10 min walk
  • ‪Bar Arrecife - ‬14 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

At Viva Maya by Wyndham, A Trademark All Inclusive Resort, you can spend time at the beach enjoying beach massages, yoga and volleyball, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. La Terraza, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say great things about the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

At a glance

DONE

Hotel size

    • 604 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Tennis lessons
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Archery
  • Rock climbing
  • Kayaking
  • Canoeing
  • Scuba diving
  • Windsurfing
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Conference space (18977 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

La Terraza – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Don Diego – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Portofino – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Miramare – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Cosmopolita by Viva – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort offer free cancellation for a full refund?

Yes, Viva Maya by Wyndham, A Trademark All Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 3 outdoor pools.

Are pets allowed at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Viva Maya by Wyndham, A Trademark All Inclusive Resort and nearby?

Have fun with on-site activities such as kayaking, windsurfing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Viva Maya by Wyndham, A Trademark All Inclusive Resort also has 3 bars and a sauna, as well as a fitness centre and a garden.

Are there restaurants at or near Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Yes, there are 5 on-site restaurants, featuring international cuisine.

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Viva Maya by Wyndham, A Trademark All Inclusive Resort like?

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located on the waterfront in Playacar, a short 16-minute walk from Mayan Ruins of Playacar and 14 minutes' walk from Playacar Beach. Travellers love the property's prime location.

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Reviews

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

8.0

Very good

8.8

Cleanliness

8.0

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is excellent, with white sand, a relaxing vibe, and a wide area with minimal seaweed. (88 reviews)
  • The spa service was highly recommended and worth every penny, with many guests praising its quality. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Recreation
Booking

Reviews

8/10 Very good

Room was well cleaned each day
Jose Eduardo, 4-night trip

10/10 Exceptional

Excelente HOTEL

10/10 Exceptional

Everything was excellent!
Dmitry, 6-night trip

8/10 Very good

Love the beach!
Irene Evangelio, 5-night trip

10/10 Exceptional

Todo excelente 👌
DIANA, 3-night trip

8/10 Very good

Overall good resort to visit.
Pawel, 7-night trip

8/10 Very good

Great spot
rita, 3-night trip

10/10 Exceptional

Me and my fríend had an amazing vacation for my birthday! The staff was always so friendly and happy rain or shine!
Elsa Patrisya, 4-night trip

8/10 Very good

nice beach,great all inclusive. gym archery
clifford thomas, 4-night trip

8/10 Very good

Wish the pool bar was open for at least 1 day of my 7 nights there.
Riley Ronald, 7-night trip

10/10 Exceptional

The personal is nice all the time they treat us like a kings is wath we use this resort for 15 years in a row
Jose Daniel Chavez, 9-night trip

10/10 Exceptional

The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return!
Stacy, 5-night trip

6/10 Good

The service was excellent, it's a pity that the restaurants are often crowded and it's not always possible to get in.
Oleh, 8-night trip

10/10 Exceptional

Excellent is my 4th time stayin there
Juan, 4-night trip

10/10 Exceptional

Wonderful Staff which helped make this an amazing stay. Highly recommend this resort.
James Oliver, 6-night trip

10/10 Exceptional

Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well.
Anna Michelle, 6-night trip

10/10 Exceptional

I cannot say enough how much I loved this place. The food was amazing and staff was super friendly, bubbly and accommodating. I was on a girls trip and we felt very safe and welcomed the whole time. It was a great location within walking distance of many shops and activities.
Rachel, 7-night trip

10/10 Exceptional

Our stay way great! The staff was amazing! Our server Antonio kept the drinks coming!! He was accommodating and very nice! We mistakenly lost our pool towel card and replacement was $20! Bit steep after the price we paid for the week stay.
Jaime, 5-night trip

10/10 Exceptional

Loved the proximity to the beach.
Aaron Sydnie, 6-night trip

6/10 Good

Very low waiters around pool and beach area.
Shirley, 6-night trip

10/10 Exceptional

Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not.
Laszlo, 8-night trip

10/10 Exceptional

We had a wonderful stay!

Great stay at a wonderful hotel. Clean, good food , fun activities , workers always super polite!
cinzia, 3-night trip

10/10 Exceptional

Personnal are nice, the bedroom is always clean and the food excellent. Restaurant Mexicain is the best one on the resort.
Sabrina, 6-night trip

8/10 Very good

Great resort, good food, nice location, easy access to Playa Del Carmen. Only downfall is seaweed on the beach is horrible. Best to go Oct to April.
Mark W, 7-night trip

10/10 Exceptional

We loved Viva Maya! The restaurant staff were so welcoming and helpful. On the first day staff was readily available to answer any questions we had.
Denisse, 5-night trip