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All properties in Milwaukee, Wisconsin, United States of America
1 room, 2 adults

Hotel Metro

4-star4 stars
411 E Mason St, Milwaukee, WI, 53202, United States of America

4-star hotel with restaurant, near Riverside Theater
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 539 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Pool
Pool should be renewed

Hotel Metro

from £118
  • Deluxe Suite, 1 King Bed
  • Deluxe Suite, 1 Queen Bed
  • Deluxe Suite, 2 Double Beds
  • Master Suite, 1 King Bed
  • Spa Suite, 1 King Bed

What’s around Hotel Metro

Landmarks

  • In East Town
  • Riverside Theater (6-minute walk)
  • Milwaukee Art Museum (9-minute walk)
  • Wisconsin Center (13-minute walk)
  • Discovery World (13-minute walk)
  • Fiserv Forum (19-minute walk)
  • Harley-Davidson Museum (26-minute walk)
  • Marquette University (27-minute walk)

Getting around

  • Milwaukee, WI (MKE-General Mitchell Intl.) 13-min drive
  • Waukesha, WI (UES-Waukesha County) 25-min drive
  • Kenosha, WI (ENW-Kenosha Regional) 40-min drive
  • Milwaukee Intermodal Station 18-min walk
  • Milwaukee Airport Station 13-min drive

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

  • Motorhome/coach/lorry parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Use of nearby fitness centre (discount)
Working away
  • 24-hour business centre
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Number of buildings/towers - 1
  • Year Built – 1937
  • Lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay films
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pastiche at the Metro – This wine bar specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Metro’s small print

Also known as

  • Hotel Metro Milwaukee
  • Hotel Metro
  • Metro Milwaukee
  • Metro Hotel Milwaukee
  • Hotel Metro Hotel
  • Hotel Metro Milwaukee
  • Hotel Metro Hotel Milwaukee
  • Hotel Metro Hotel Milwaukee

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

Pet deposit: USD 100.00 per night

  • Resort fee: USD 4.99 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 30.00

Late check-out can be arranged for an extra charge of USD 75.00

Valet parking costs USD 27.00 per night with in/out privileges

RV/bus/truck parking is available for an extra charge.

Rollaway beds are available for USD 30.00 per day

Breakfast costs between USD 8.00 and USD 30.00 per person (approximately)

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very good 8.0 From 609 reviews

Good 6.0
Room for improvement
We booked to be close to Riverside Theater. Room was large but definitely room for improvement such as paint and toilet ran quite a bit. Couldn't hear anything from other guests so that was awesome. I had to call the next day as they charged me for valet parking but we didn't use it. I'm glad I was paying attention. It was refunded but not cool that it was charged to begin with.
JESSICA, us1 night family trip
Very good 8.0
Shower didn't get hot. Room would only cool to 65. Unfinished patches on the bathroom ceiling. Friendly and helpful staff. Spacious Room.
us1 night trip
Poor 2.0
Can’t control the temperature in rooms
I was very disappointed with my 3 night stay. The hotel is very run down and the rooms are very dark without much natural light. But the worst is that you can not control the temperature in your room nor can you open the windows. It led to very poor sleep as the room was consistently too hot. They offered a fan to help and moved me to another room but that room was just as hot as the first. I waited at the front desk for over 20 minutes at checkout but no one ever appeared. I would definitely not recommend this place.
us3 night trip
Good 6.0
So so
The staff was very nice but not knowledgable. They told us breakfast was part of the stay but it wasn't, which we learned when we got the bill. Hotel was not clean- stains on the curtains and the ceilings. Located in a good location. I would look for other hotels if I went back to Milwaukee.
us1 night trip
Good 6.0
Not what you see in photos
Chose to stay because I tend to stay in historic places due to my passion for preservation. This hotel is in horrible shape with water damaged ceilings, dirty carpet and showers and doesn’t seem to have been cleaned up since the 80s. The staff is wonderful and kind but the hotel looks nothing like the photos. Would not recommend to stay here until after it has been remodeled. When I asked how to switch the thermostat from air to heat because I was cold, the brought me a space heater. Kind to bring the heater but shocked you can’t have heat on in a room if ac on everywhere else. I also got blankets .
us1 night business trip

Hotel Metro

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