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All properties in Neuss, North Rhine-Westphalia, Germany

Hotel Mirage

City centre hotel in Innenstadt

  • Free WiFi
From
£43

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1 / 54Guest Room
7.0.Good.
  • The hotel wasn't what I expected. Location is excellent but the cleanliness wasn't up to…

    Jan 22, 2020

  • My stay was average. They should be looking into refurbushing their carpets in the room…

    Jan 4, 2020

See all 190 reviews

Official standards

This property advises that it adheres to guide to reopening holiday rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Walkable
Convenient
Transport options
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 75 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Free WiFi

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Lift
  • Bathtub or shower

What’s around

  • In Innenstadt
  • Port of Neuss - 5-minute walk
  • St. Quirinus Neuss - 10-minute walk
  • Freizeitpark Heerdt - 2.6 mi / 4.2 km
  • University Hospital - 5.5 mi / 8.9 km
  • Messe Duesseldorf - 7.6 mi / 12.2 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Basic Single Room
  • Basic Queen Single Room
  • Basic Queen Double Room
  • Basic Twin Room Single Use
  • Basic Twin Double Room
  • Basic Double Room
  • Basic Triple Room

Location

  • In Innenstadt
  • Port of Neuss - 5-minute walk
  • St. Quirinus Neuss - 10-minute walk

What’s around

Landmarks

  • In Innenstadt
  • Port of Neuss - 5-minute walk
  • St. Quirinus Neuss - 10-minute walk
  • Freizeitpark Heerdt - 2.6 mi / 4.2 km
  • University Hospital - 5.5 mi / 8.9 km
  • Messe Duesseldorf - 7.6 mi / 12.2 km
  • Konigsallee - 6.3 mi / 10.2 km
  • Duesseldorf-Hafen - 6.4 mi / 10.3 km
  • Mitsubishi Electric Hall - 7.9 mi / 12.6 km
  • Jever Fun Skihalle - 3.8 mi / 6.2 km
  • Seestern - 4 mi / 6.4 km

Getting around

  • Duesseldorf International Airport (DUS) 20-min drive
  • Cologne - Bonn Airport (CGN) 39-min drive
  • Neuss Central Station 2-min walk
  • Neuss Holzheim Station 8-min drive
  • Meerbusch-Osterath Station 9-min drive
  • Bluecherstrasse U-Bahn 18-min walk
  • Neuss Süd S-Bahn 27-min walk
  • Neuss Am Kaiser Station 29-min walk

At a glance

Hotel size

  • This hotel has 75 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)

Services

  • 24-hour front desk

Facilities

  • Number of buildings/towers: 1
  • Lift

Languages Spoken

  • English
  • German
  • Polish

In the room

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • Hotel Mirage Neuss
  • Hotel Mirage Neuss
  • Novum Hotel Mirage
  • Hotel Mirage Hotel Neuss
  • Mirage Neuss
  • Novum Hotel Mirage Neuss
  • Novum Mirage Neuss
  • Novum Mirage
  • Hotel Mirage Hotel
  • Hotel Mirage Neuss
  • Novum Hotel Mirage
  • Hotel Mirage Hotel Neuss

Optional extras

Early check-in can be arranged for an extra charge of EUR 15

Late check-out can be arranged for an extra charge of EUR 15

To-go breakfast is offered for an extra charge of EUR 7.90 for adults and EUR 3.95 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Mirage does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no on-site parking at Hotel Mirage.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Pizzeria Nudelhaus Pulcinella (3-min walk), Second Home (5-min walk) and China-Imbiss Kim Phat (6-min walk).
7.0.Good.
  • 8.0.Very good

    Great location and cheap - No AC hot in summer!

    Stayed for the weekend for a wedding, it was extremely hot weather that weekend (39°) even though the hotel has no AC they did give us a fan, unfortunately there was only one plug socket in the room which meant the fan was not so close! And also annoying for charging gadgets! Having said that the hotel for the price is in a great location, the gore is very dated but what do you expect for the price! Staff were also very friendly

    Fraser, 2 night trip, Jul 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Basic Hotel with good prices, Rooms were very clean and bed was comfy, Lots of Noise outside , but being direct in the city ,that is to be expected, Only issue i had was the Hotel has no parking which was stated it did when booking, had to park the car in a park house which was not to far away , but inconvenient . apart from that ,i would stay there again

    RaySmith, 3 night family trip, Feb 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to railway station, tram and bus services, and shops. Staff were very polite and friendly. Room was spacious and clean. A pleasant stay :-)

    Andrew, 1 night trip, Feb 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was very homely, and perfect for myself, situated in a lovely part of town and close too the main railway station.

    5 night trip, Feb 18, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Very low and uncomfortable beds, no utilities or amenities in the room I've seen more in a prison cell

    4 night trip, Dec 11, 2018

    Verified Expedia guest review

  • 8.0.Very good

    in city center, nothing fancy, but does the job for 1 night

    1 night trip, Nov 18, 2018

    Verified Ebookers guest review

  • 2.0.Poor

    Very nise stuff But condition was very bad ... I spend 6 days and that was worse night in Düsseldorf ..

    2 night trip, Oct 12, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Good value hotel

    This hotel's best asset is beyond a doubt its staff. I stayed there with my toddler and they couldn't have been more helpful. The rooms are reasonably specious, and the bed very comfortable. The daily cleaning is to a very good standard, but an additional deep clean is badly needed. Worst is the carpet - it shows its age, as well as evidence of many previous guests. The below-ground parking garage is a huge benefit if you come by car - but are they ever going to fix the intercom? When you're driving with small children, it's hugely inconvenient to have to bring your car round to the back of the building, jump out and dash round to the front and into reception to request the door is opened, then return to the car. Overall, this was a comfortable and pleasant stay, and all things considered, this hotel offers a pleasant, comfortable stay and excellent value for money.

    Catherine, 4 night trip, Aug 31, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect for me

    Great location for me, friendly staff, clean and comfortable. Does the job! Have stayed here before and will stay again

    Paula, 1 night trip with friends, Aug 24, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel

    Nice hotel near the train station, easy access to nearby cities and the Netherlands. Room is adequate to stay at just to sleep but not much more.

    Matt, 4 night trip, Aug 20, 2018

    Verified Expedia guest review

See all 190 reviews