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1 room, 2 adults

Hallmark Hotel The Queen

4-star4 stars
City Rd, Chester, England, CH1 3AH, United Kingdom

4-star hotel with restaurant, near Chester City Walls
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness
Wellness & sports facilities could be improved

Hallmark Hotel The Queen

from £74
  • Classic Single Room
  • Classic Double Room
  • Classic Twin Room
  • Family Room
  • Superior Double Room
  • Executive Double Room
  • Executive Twin Room
  • Suite

What’s around Hallmark Hotel The Queen

Landmarks

  • Heart of Chester
  • Chester City Walls (16-minute walk)
  • Chester Racecourse (22-minute walk)
  • University of Chester (22-minute walk)
  • Grosvenor Park (12-minute walk)
  • Eastgate Clock (12-minute walk)
  • The Rows of Chester (13-minute walk)
  • St Paul's Church (13-minute walk)

Getting around

  • Manchester (MAN) 39-min drive
  • Liverpool (LPL-John Lennon) 36-min drive
  • Chester Station 1-min walk
  • Bache Station 27-min walk
  • Ellesmere Port Station 15-min drive
  • Free train station pick-up

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free train station pick-up

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business centre
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
Languages Spoken
  • Czech
  • English
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Slovak
  • Spanish
  • Welsh

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kings Quarters – This restaurant serves breakfast and dinner.

Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hallmark Hotel The Queen’s small print

Also known as

  • Hallmark Hotel The Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Queen
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel The Queen Hotel Chester
  • Queens Hotel Chester
  • Chester Hotel Queen
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel Chester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 650 reviews

Very good 8.0
Not bad
We had a very small room with view of car park But they place was very clean and reminded me of a Hogwarts mixed with china town
Gareth, gb1 night trip
Poor 2.0
Terrible Stay
Room to hot even with the window open and bear in mind we stopped in December, turned the radiator down but it was still scorching hot. Couldn't have a shower in the morning, water was freezing cold and even from the basin tap so couldn't even have a strip wash. Not nice when you have to go into work.
Chris, gb1 night trip
Poor 2.0
Visit to public loo's
Shameful experience.The two rooms i booked for family had serious issues.My room which i shared with my son. The toilet had not been cleaned and was blocked with the previous occupents bowels. Disgusting. How on earth was this not checked??? , the hotel moved us. Then my wife had to moved , as my son was in the bath water began to drip from ceiling through the light fitting... again she was moved.. final straw both lounges out of bounds for a wedding so only places to sit was in the public bar !!!! What a wonderful family hotel.. on checkout no apology surprize i wasnt asked how was your stay. ??.disgusting stay in every sense of the word. You should be ashamed 300 pound for one night so well spent!!!!
Simon, gb1 night family trip
Exceptional 10.0
Room with a view.
Reception staff lovely and friendly. Room spacious and clean with a lovely view over Chester.
Graeme, gb2 night romance trip
Good 6.0
Oh no not by the lift !!
Nice hotel. Great staff. Room not great..room 1601 next to lift, had to listen to lift all night and drunken people talking at top of voices.Layout of bedroom really poor. Impossible to watch tv unless you sat on the edge of the bed due to its position...really crazy it is is on the wrong wall and doesnt tilt out
Simon, gb1 night business trip

Hallmark Hotel The Queen

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