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Hallmark Hotel The Queen, Chester

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
City RdChesterEnglandCH1 3AHUnited Kingdom

4-star hotel with restaurant, near Chester Cathedral
  • Free WiFi
Very Good8.2
Great location
Tasty breakfast
Fantastic service
Value for money
Value for money could be better
231See all 231 reviews
From 2,383 reviewsTripAdvisor Traveller Rating

Hallmark Hotel The Queen, Chester

from £68
  • Classic Single Room
  • Classic Room, 1 Double Bed
  • Classic Twin Room
  • Family Room (Classic)
  • Superior Room
  • Executive Room, 1 Queen Bed
  • Executive Twin Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free train station pickup


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Kings Quarters – This restaurant serves breakfast and dinner.

Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hallmark Hotel The Queen, Chester’s small print

Also known as

  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Queen
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel Queen Chester
  • Queens Hotel Chester
  • Chester Hotel Queen
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel Chester


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hallmark Hotel The Queen, Chester


  • Heart of Chester
  • Chester Cathedral (15-minute walk)
  • Grosvenor Museum (19-minute walk)
  • Grosvenor Park (12-minute walk)
  • St Paul's Church (14-minute walk)
  • Roman Amphitheatre (14-minute walk)
  • Newgate (15-minute walk)
  • Eastgate Clock (15-minute walk)

Getting around

  • Liverpool (LPL-John Lennon) 34-min drive
  • Manchester (MAN) 36-min drive
  • Chester Station 0-min walk
  • Deeside Shotton Station 21-min drive
  • Runcorn Station 23-min drive
  • Self parking (surcharge)
  • Free train station pick-up

Recent reviews

Very Good 8.2 From 231 reviews

Hallmark Hotel The Queen, Chester
Very Good8.0
The Queen - lovely hotel in Chester
The Queen is a large Victorian building right opposite the train station so it’s very convenient for travelling to Chester. It’s a lovely building and the entrance, reception and central staircase are impressive. There are also a number of lounges on the ground floor which are furnished in keeping and are very nice for a relaxing drink. I booked a family room only because it was the only available option with a double and was shocked to see I had two double beds and a single in a massive room. I guess you could describe it as a bit dated but you have to think about the age of the property so it’s never going to appear modern. Only problem I had was no hot water in the morning but the duty manager was able to sort that by allowing me to use a spare room so I was happy that solution was offered. It certainly was value for money and I’d recommend it as an option if staying in Chester.
Gordon, gb1 night trip
Hallmark Hotel The Queen, Chester
Very Good8.0
Historic hallmark hotel Chester
Its a great historic hotel right next to Chester train station so couldnt have been better placed! I loved the layout of the ground floor with different historic bar/relaxation rooms.
Nadine, gb1 night trip
Hallmark Hotel The Queen, Chester
Ok. Location great.
The hotel is in an amazing place location wise, it’s next to the train station and five minutes walk into Chester, but just not our cup of tea, it’s very dated and our room wasn’t clean and the bath was cracked. The staff were all great. It’s just too oldy worldy for our taste.
Katy, gb1 night trip
Hallmark Hotel The Queen, Chester
This hotel was about 10 minutes walk to the centre. Our stay was very enjoyable and would love to stay there again we had the executive Suit was very nice in the Kings block
Mr J Mulvaney, gb1 night trip
Hallmark Hotel The Queen, Chester
Very Good8.0
Room was great! Breakfast was cramped and glasswear and plates were chipped.
A Traveller, gb1 night trip

See all reviews

Hallmark Hotel The Queen, Chester

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