All hotels in Chester, United Kingdom
1 room, 2 adults

Hallmark Hotel The Queen, Chester

4-star4 stars
City RdChesterEnglandCH1 3AHUnited Kingdom

4-star hotel with restaurant, near Chester Cathedral
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 reward* night!
Very Good8.0
Great location
Fantastic service
Tasty breakfast
Value for money
Value for money could be better
292See all 292 reviews
From 2,544 reviewsTripAdvisor Traveller Rating

Hallmark Hotel The Queen, Chester

  • Classic Single Room
  • Classic Room
  • Classic Twin Room
  • Family Room (Classic)
  • Superior Room
  • Executive Room
  • Executive Twin Room
  • Executive Suite

At a glance

Key facts

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Free train station pickup


  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness facilities
Working away
  • Business centre
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Kings Quarters – This restaurant serves breakfast and dinner.

Cocktail Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hallmark Hotel The Queen, Chester’s small print

Also known as

  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Queen
  • Hallmark Hotel The Queen Chester
  • Hallmark Hotel Queen Chester
  • Queens Hotel Chester
  • Chester Hotel Queen
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel Chester


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self-parking costs GBP 15 per night

English breakfast is offered for an extra charge of GBP 17.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hallmark Hotel The Queen, Chester


  • Heart of Chester
  • Chester Cathedral (15-minute walk)
  • Grosvenor Museum (19-minute walk)
  • Grosvenor Park (12-minute walk)
  • Eastgate Clock (13-minute walk)
  • St Paul's Church (14-minute walk)
  • Roman Amphitheatre (14-minute walk)
  • The Rows of Chester (14-minute walk)

Getting around

  • Liverpool (LPL-John Lennon) 36-min drive
  • Manchester (MAN) 39-min drive
  • Chester Station 1-min walk
  • Bache Station 27-min walk
  • Ellesmere Port Station 15-min drive
  • Self parking (surcharge)
  • Free train station pick-up

Recent reviews

Very Good 8.0 From 292 reviews

Hallmark Hotel The Queen, Chester
Really really enjoyed it
Carol, gb2 night trip
Hallmark Hotel The Queen, Chester
Very Good8.0
Beautiful hotel
Lovely hotel, really comfortable and great size rooms. Only issue we had was the bar staff tried to charge us full price on our drinks and it was 40% off from 5.30 to 6.30. This did get resolved
Louise, gb1 night trip
Hallmark Hotel The Queen, Chester
Lovely room, clean and spacious. A little warm, don’t think the air con was in full working order.
Nia, gb1 night trip
Hallmark Hotel The Queen, Chester
Disappointed shocking customer service.
Certainly surviving on its past glories and its location.Double rooms are tiny no tea coffee facilities main bug bear was the heating in the room. Towel rail was constantly on with nowhere to turn it off. When we got back to our room it was like an oven not what you want in June. A trip to reception at 1.30 in the morning is not my idea of fun, then to be told they had no other rooms available and we would just have to put up with it . Complete joke. We had to put up with the sweat box. Would appreciate a call from the management when they read this!
Jon, gb1 night trip
Hallmark Hotel The Queen, Chester
Just brilliant!
James, gb1 night trip

See all reviews

Hallmark Hotel The Queen, Chester

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