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Down Hall Hotel

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Exterior
Classic Double Room | Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Executive Double or Twin Room | Premium bedding, down duvets, in-room safe, desk

Overview of Down Hall Hotel

Down Hall Hotel

4-star property
4-star hotel in Bishop's Stortford with spa and restaurant

8.6/10 Fabulous

904 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Bathtub
  • Bar
The price is £127
Price available on 26/2/2023
Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS

Room options

About this area

Getting around

  • London (STN-Stansted) - 15 min drive
  • London (SEN-Southend) - 46 min drive
  • London (LCY-London City) - 53 min drive
  • Cambridge (CBG) - 53 min drive
  • London (LTN-Luton) - 69 min drive
  • Sawbridgeworth Station - 9 min drive
  • Harlow Mill Station - 10 min drive
  • Harlow Town Station - 13 min drive

Restaurants

  • The Chequers - 5 min drive
  • The Thatchers - 5 min drive
  • White Hart Inn - 6 min drive
  • The Duke's Head - 7 min drive
  • Star of India - 8 min drive

About this property

Down Hall Hotel

When visiting Bishop's Stortford, Down Hall Hotel is a great choice to consider. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at The Grill Room, which is open for breakfast and dinner. Other highlights at this upmarket hotel include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast on weekday mornings (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Playground

What to do

  • Tennis
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (9591 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 1322
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Health club
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Eden Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

The Grill Room – This restaurant specialises in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 19.50 per person (approximately)
  • Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 40 per night

Pets

  • Pets are allowed for an extra charge of GBP 20 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Frequently asked questions

Does Down Hall Hotel offer free cancellation for a full refund?
Yes, Down Hall Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Down Hall Hotel?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at Down Hall Hotel on 26 Feb 2023 start from £127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Down Hall Hotel?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Down Hall Hotel?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Down Hall Hotel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Down Hall Hotel?
You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Down Hall Hotel and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room. Down Hall Hotel also has a picnic area and a garden.
Are there restaurants at or near Down Hall Hotel?
Yes, The Grill Room offers British cuisine. Nearby restaurants include The Duke's Head (3.8 mi), Star of India (4.1 mi) and New Mexico Restaurant (4.1 mi).

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Siobhan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Billy, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Not impressed
I think for the price that the hotel charge it should not be a buffet breakfast. I was disappointed as is was not hot only barley warm. Very disappointed! Called for room service and it took a long time for someone to answer the phone. The food was extremely disappointing.
susan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely room and very friendly staff
Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel & very dog friendly!
Fantastic hotel with wonderful staff. Spent a night there with the family and the dog and the place was great. Huge grounds for walks with the dog and a wonderful doggy welcome package. The Fox Bar was great and the wife was able to enjoy the spa. Will be back for sure!
Hemanth, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

C, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Zoe, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dave, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night business trip
Verified Hotels.com guest review