The Westin Washington, D.C. City Center
4-star hotel with 2 restaurants, near White House
- Free WiFi in lobby
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Value
Value for money could be better
The Westin Washington, D.C. City Center
from £98- Room, 1 King Bed, City View
- Traditional Room, 2 Double Beds
- Traditional Room, 1 King Bed
- Suite, 1 King Bed with Sofa bed, View
- Room, 2 Double Beds, City View
- Studio Suite, Corner
- Deluxe Room, 1 King Bed
- Deluxe Room, 2 Double Beds
- Premium Room, 2 Double Beds
- Premium Room, 1 King Bed
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Continue searching for Washington, District of Columbia, United States of AmericaRecent reviews
Fabulous 8.6 From 1,228 reviews
Very good
Poor Accounting Dept Costumer Service!
I was told at check in that wifi was free for the 2 rooms that I got. On checkout, I see in the statement that I was charged for wifi. Called the next day and an "Andrew" answered. He told me that I was not eligible because I did not have a Bonvoy number. He said it in a very condecending way!!! He then ask if I would like to have it refunded?!?! Hello, I SHOULD NOT HAVE BEEN CHARGED IN THE FIRST PLACE!!! i hope this conversation was recorded. They also don't give their last name. Never again Westin!!!!
us2 night family trip
Exceptional
Great trip
Hotel was clean and staff was very friendly. It was not our first trip to DC but our first time using this hotel. A little farther to walk from the National Mall but we explored some new areas near the hotel.
us4 night family trip
Exceptional
Confort
sg1 night business trip
Fair
Good rooms and locations but poor policies
Management gave away our room despite checking in within the Check-In period listed on hotels.com website. We were given smaller/lower class rooms for two of the four nights we stayed there.
us1 night trip
Very good
We did have a house cleaning issue. They forgot to clean the bathroom counter and shower. Used bar soap and empty shampoo bottles left in the shower. The front desk was apologetic and house keeping called promptly to clean. It was handled fast and professionally which we appreciated. It’s a lovely hotel in the heart of the city and easy to get around with the DC Circular. The bed is comfy and room is quiet. I would stay again.
Jacqueline, us2 night trip
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