Palace Hotel Tokyo

Property class: 5 and above
Luxury hotel with spa, near Imperial Palace East Gardens

Choose dates to view prices

When you stay at Palace Hotel Tokyo, you'll be in a great location, within a short 10-minute walk of Imperial Palace East Gardens and Marunouchi Building. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is steps away and Nijubashimae (Marunouchi) Station is 6 minutes.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Parking available
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Free cots/infant beds
  • Fridge
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is £1,009
additional charges may apply
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bathtub, a bed, a desk, and a view of the city at night.

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, Balcony

A hotel room with a large bathtub, a bed, a desk, and a view of the city at night.

Deluxe Room, 2 Single Beds, Balcony

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Deluxe Room, 2 Single Beds (Grand)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Grand)

A dining area with a table set for breakfast, including pastries, fruit, and beverages, overlooking a cityscape with trees and buildings.

Deluxe Room, 1 King Bed, Balcony (Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite, 1 King Bed, Terrace (Balcony | Tokyo City View)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Suite, 2 Single Beds, Balcony (Park | Tokyo City View)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Suite, 2 Single Beds

A hotel room with a large bed, bedside lamps, a desk with a telephone, a chair, and a mirror.

Premier Suite, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 2 Single Beds, Balcony (Chiyoda 80SQ)

A modern hotel room with a large bed, a city view, and a seating area with a TV.

Suite, 2 Single Beds, Balcony (Chiyoda 80SQ)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a bed, bedside tables, a desk, and a chair.

Premier Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Balcony, Garden Area

A hotel room with a large bed, a desk with a lamp, a TV on the wall, and a view of the city at night.

Suite, 1 King Bed, Balcony, Garden Area

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed, Balcony

A hotel room with a large bed, a TV mounted on the wall, a wardrobe, a seating area with a table and chairs, and a view of the cityscape through the window.

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 2 Single Beds (Club Grand)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, Balcony (Club)

A hotel room with a large bathtub, a bed, a desk, and a view of the city at night.

Deluxe Room, 2 Single Beds, Balcony (Club)

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club)

A hotel room with a large bathtub, a bed, a desk, and a view of the city at night.

Deluxe Room, 1 King Bed, Balcony (Club)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Deluxe Room, 1 King Bed (Club)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Balcony (Club Grand)

A room with a view of a cityscape and a river, featuring a table with a bottle and glasses.

Deluxe Room, 1 King Bed, Balcony (Club Grand)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

  • Kokyogaien National Gardens - 1 min walk - 0.1 km
  • Imperial Palace East Gardens - 1 min walk - 0.2 km
  • Marunouchi Building - 6 min walk - 0.6 km
  • Tokyo International Forum - 11 min walk - 0.9 km
  • Tokyo Imperial Palace - 12 min walk - 1.1 km

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Tokyo Station - 6 min walk
  • Yurakucho Station - 16 min walk
  • Kanda Station - 17 min walk
  • Otemachi Station - 1 min walk
  • Nijubashimae (Marunouchi) Station - 6 min walk
  • Takebashi Station - 13 min walk

Restaurants

  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪DEAN & DELUCA - ‬4 min walk
  • ‪小洞天 - ‬4 min walk
  • ‪玄米カフェ 実身美 - ‬3 min walk
  • ‪Serafina New York - ‬2 min walk

About this property

Palace Hotel Tokyo

  • When you stay at Palace Hotel Tokyo, you'll be in a great location, within a short 10-minute walk of Imperial Palace East Gardens and Marunouchi Building. You can visit the spa to indulge in deep-tissue massages, body wraps or manicures and pedicures, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool and a 24-hour fitness centre. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Otemachi Station is steps away and Nijubashimae (Marunouchi) Station is 6 minutes.

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Hotel size

    • 284 rooms
    • Arranged over 23 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM.2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (JPY 3300 per night; includes in/out privileges)
    • On-site valet parking (JPY 4300 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Local/corner shop
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Egyptian cotton sheets
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Evian Spa Tokyo has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE – This restaurant specialises in French cuisine and serves lunch and dinner. Open daily.
GRAND KITCHEN – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.
WADAKURA – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
GO – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: JEA Eco Mark Programme. For more information on what this certification requires and verifies, please visit their website.
Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 8625 per person

Renovations and closures

The property will be renovating from 18 January 2027 to 23 January 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for JPY 40000.0 per night

Parking

  • Self-parking costs JPY 3300 per night with in/out privileges
  • Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 18 years old are not allowed in the spa

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self-parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

On-site recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness centre, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 1-minute walk from Otemachi Station and 20 minutes' walk from Tokyo Imperial Palace.

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Reviews

Palace Hotel Tokyo Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants offer excellent options with great food, comfortable settings, and attentive service. (31 reviews)
  • The breakfast buffet offered a wide variety of food options, including both western and Japanese style choices. (23 reviews)
  • The 24 hour gym was fantastic and had plenty of equipment to get a good sweat. (5 reviews)
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Popular mentions

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Room
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Restaurant
Balcony
Breakfast
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Bathroom

Reviews

Verified review

10/10 Exceptional

Great hotel, great location, super helpful staff, and wonderful places to eat.
Verified review

10/10 Exceptional

Gorgeous hotel, amazing breakfast, and perfect location!
Verified review

10/10 Exceptional

The room size is generous and staff is professional.
Verified review

10/10 Exceptional

Beautiful property with peaceful views of the palace gardens. Perfect location for train station, subway, rest of Tokyo. Very friendly and helpful staff. Perfect home base for Tokyo based travel.
Verified review

6/10 Good

Highly recommended excellent location and pick a room with park view. Big hotel
Verified review

10/10 Exceptional

The Palace is one of the nicest city hotels in the world and the pool and service is world class.
Verified review

10/10 Exceptional

Gorgeous room, tastefully decorated and lovely balcony with a very pleasant view of the Imperial Garden. The towels were nice and soft and bed was very comfortable. Great location close to the Tokyo Station. Staff was very attentive and helpful. We are looking forward to our next stay here.
Verified review

10/10 Exceptional

Gorgeous spacious rooms. Lovely toiletries. Extremely attentive staff. Pool and gym area were amazing. Central location with great views of imperial palace grounds. Felt like royalty. Would return!
Verified review

10/10 Exceptional

Friendly and helpful staff, excellent amenities and buffet breakfast
Verified review

10/10 Exceptional

An exceptional stay at Palace Hotel Tokyo. The location overlooking the Imperial Palace is unbeatable the rooms are elegant and immaculate and the service truly reflects the best of Japanese hospitality. Every detail exceeded expectations. I would gladly stay here again and highly recommend it to anyone visiting Tokyo. ⭐⭐⭐⭐⭐
Verified review

10/10 Exceptional

Incredible hotel! Location couldn't be better - directly connected via underground to Tokyo Station - lovely walking to the Imperial Palace grounds right next to the hotel, and short walk to the Ginza. Beautiful, well-appointed rooms, amazing breakfast, great helpful staff - we had a wonderful time here and will hope to return!
Verified review

8/10 Very good

nice breakfast. good location. annoying that sauna was an extra cost.
Verified review

10/10 Exceptional

Room was wonderful and staff was magnificent
Verified review

10/10 Exceptional

Great room. Great staff. Great amenities. Fantastic view.
Verified review

10/10 Exceptional

Five star service across the board. Great accommodations, lovely staff, great breakfast. The restaurants on 6th floor are fantastic. We visited during Sakura season and this hotel did not disappoint.
Verified review

10/10 Exceptional

Simply stunning. The best luxury hotel I have stayed in for a very long time with a superb choice of restaurants and bars which are just beautiful
Verified review

10/10 Exceptional

Our favorite stay in Tokyo! Amazing service and such a beautiful room and amenities.
Verified review

10/10 Exceptional

Clean and friendly
Verified review

10/10 Exceptional

Very clean room with great view. Staff were just extraordinary! Everything was perfect! I don’t want to stay at any other hotel!
Verified review

10/10 Exceptional

Wonderful staff, beautiful place, and close to lots of local attractions.
Verified review

10/10 Exceptional

Clean beautiful toons and exceptional helpful staff.
Verified review

10/10 Exceptional

Soooooo beautiful and the service was impeccable! Great location too!
Verified review

10/10 Exceptional

Staff was excellent, property and views are beautiful and serene in the middle of Tokyo, Highly recommended.
Verified review

10/10 Exceptional

The Palace Hotel did not disappoint. It was an excellent stay. The staff was helpful, courteous, and knowledgeable. The hotel itself is beautiful and the rooms were spacious and comfortable. .Great location close to the Ginza District and the Imperial Palace. The breakfast had a good variety to choose from.
Verified review

10/10 Exceptional

Best Hotel in Best Location