Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in Tulum, Tulum, Quintana Roo, Mexico

El Paraiso Hotel Tulum

3.5-star beachfront hotel with restaurant, near Playa Paraiso

  • Free continental breakfast, free WiFi and free parking
From
£193
  • El Paraiso Hotel Tulum
  • Garden
  • Terrace/Patio
  • Guest Room
  • Garden
1 / 74Garden
8.2Very good
  • Nice hotel close to the beautiful beach! Unfortunately, It was not at the location I…

    Nov 10, 2020

  • It’s hard to rate my stay taking that the manager is not polished, nice or pleasant. Her…

    Nov 8, 2020

See all 15 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) sanitisation guidelines.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 11 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Free use of bicycles
  • Free beach cabanas

For families

  • Free cots/infant beds
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • On the beach
  • Playa Paraiso - 1-minute walk
  • Tulum Mayan Ruins - 18-minute walk
  • Las Palmas Public Beach - 3-minute walk
  • Playa Ruinas - 22-minute walk
  • SFER IK - 35-minute walk

Book this property and collect stamps after your stay

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Check availability

Please enter your dates
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Deluxe Suite, 2 Queen Beds
  • Superior Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds

Location

  • On the beach
  • Playa Paraiso - 1-minute walk
  • Tulum Mayan Ruins - 18-minute walk

What’s around

Landmarks

  • On the beach
  • Playa Paraiso - 1-minute walk
  • Tulum Mayan Ruins - 18-minute walk
  • Las Palmas Public Beach - 3-minute walk
  • Playa Ruinas - 22-minute walk
  • SFER IK - 35-minute walk
  • Tulum National Park - 2.5 mi / 4 km
  • Tulum Beach - 2.7 mi / 4.4 km
  • Sian Ka'an Biosphere Reserve - 5.6 mi / 9 km
  • Gran Cenote - 5.6 mi / 9 km
  • Tulum Monkey Sanctuary - 7.1 mi / 11.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 113-min drive

At a glance

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Water dispenser

Things to do

  • Free beach cabanas
  • Beach umbrellas
  • Spa services on site
  • Free bicycles on site
  • Beach towels

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Designated smoking areas

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

Sensaciones El Paraiso – This beachfront restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Small print

Also known as

  • El Paraiso Hotel Tulum Hotel
  • El Paraiso Hotel Tulum Tulum
  • El Paraiso Hotel Tulum Hotel Tulum
  • El Paraiso Hotel Tulum Hotel
  • El Paraiso Hotel Tulum Tulum
  • El Paraiso Hotel Tulum Hotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, El Paraiso Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Sensaciones El Paraiso offers beachfront dining and ocean views. Nearby restaurants include Kitchen Table (9-min walk), Mi Amor (14-min walk) and El Capitan (3 mi).
8.2Very good
  • 10.0Exceptional

    Paradise

    This place is literally Paradise. I can't hardly wait to come back. Best beds ever. And very easy access to the beach.

    Rosie, 1 night trip with friends, Oct 31, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    A unique gem in Tulum

    We booked the hotel by mistake and didn't realize it until we arrived. Glad we made the error. It's a great, small hotel! Rooms are spacious, beds are very comfortable, good WiFi and the AC worked perfectly. The made-to-order breakfast was a very pleasant plus. Note: Other than breakfast, there is no restaurant at the hotel. Outstanding service by the staff from check in to check out. Originally, we wanted to be in the heart of Tulum's hotel row. Instead, El Paraiso is in the national archeological zone and is on the opposite end from the hustle and bustle of the hotel zone. The beach at the hotel is wide and well maintained. It has been rated as the best beach in Mexico. I agree with that rating. Hotel guests have free access to the beach club. Menu has plenty of options and the prices are much more reasonable than beach clubs on the main strip. Service ends at 4:30 p.m. though people are welcome to stay longer. A few beautiful, low-key restaurants are nearby.

    Michael, 1 night trip, Oct 10, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    The location of the hotel is amazing. The beach is great and not too far from the Mayan Ruins. The hotel also provides bikes.

    TashaH, 3 night family trip, Sep 27, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Beautiful place love it and everyone that works there

    2 night romance trip, Sep 19, 2020

    Verified Expedia guest review

  • 8.0Very good

    Overall it was really nice vacation. The room are old basic .

    2 night family trip, Sep 18, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Enjoyed every moment. Staff was friendly and attentive and property very clean from rooms to beach front.

    Munoz, 5 night family trip, Sep 6, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Excelente hotel, limpio, bien ubicado y a pasos de la mejor playa de Tulum!!

    Isabel, 4 night trip, Jan 6, 2021

    Verified Hotels.com guest review

  • 8.0Very good

    Atención cálida y bonitas instalaciones.

    El hotel está muy bien ubicado, la playa excelente, la habitación muy cómoda, los espacios comunes muy agradables, el desayuno es muy bueno y la calidez del personal es extraordinaria... El único inconveniente es que no cuentan con nadie en recepción durante la noche, tuvimos un tema médico por la noche (no hay servicio médico en el hotel) y la respuesta fue hasta el otro día por la mañana. Una mención especial a Octavio que estuvo pendiente de nuestras necesidades y nos hizo recomendaciones muy buenas.

    Carlos, 2 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Definitivamente un lugar perfecto para la relajación y paz hotel que tiene un club de playa y cómodas instalaciones

    Pickyguy, 1 night family trip, Sep 7, 2020

    Verified Expedia guest review

  • 8.0Very good

    Jorge Luis, 2 night trip with friends, Dec 18, 2020

    Verified Hotels.com guest review

See all 15 reviews