10/10 Exceptional
16 Mar 2023
Great hotel, ripped off by recommended taxi
The stay itself was excellent and good value for money.
The only negative that cast a shadow over the experience was the hotels/staff organising transport to the airport. I requested that reception order a taxi to the airport which they did. I should have been alerted by the friendly chat the staff member had with the person she called. The taxi took 20 mins to arrive. The driver came into the hotel looking like he just left a modeling job! The taxi had no meter and charged me 55 euro for the 15 min trip to the airport. In comparison the official taxi from the airport the day before after 40 minutes in traffic was 35 euro I do not know if the girl who ordered it is on commission but this was a rip off. When you are in a foreign country getting to an airport you are in no position to argue. A professional hotel should not employ rip off merchants to transport their guests.
The taxi was order from reception at 11 am March 15th.
michael
michael, 1-night family trip
Verified Hotels.com guest review