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The Crossways

Photo gallery for The Crossways

Terrace/patio
Terrace/patio
Point of interest
Deluxe Suite | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor dining

Overview of The Crossways

The Crossways

5.0 star property
Luxury inn in Shepton Mallet with restaurant and bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

292 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
Map
Stocks Lane, North Wootton, Shepton Mallet, England, BA4 4EU
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Business centre
  • 4 meeting rooms
  • Terrace
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • Wells Cathedral - 10 min drive
  • Glastonbury Tor - 12 min drive
  • Cheddar Gorge - 24 min drive
  • Longleat - 36 min drive

Getting around

  • Bristol International Airport (BRS) - 51 min drive
  • Castle Cary Station - 16 min drive
  • Frome Station - 26 min drive
  • Bruton Station - 27 min drive

Restaurants

  • Coffee#1 - 11 min drive
  • The George Inn - 8 min drive
  • Costa Coffee - 11 min drive
  • Fosso Lounge - 11 min drive
  • The Quarter Jack - 10 min drive

About this property

The Crossways

Enjoy your visit to Shepton Mallet with a stay at The Crossways. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this luxurious inn include a snack bar/deli and a terrace. Fellow travellers love the breakfast and spacious guest rooms.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 22 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 10:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning
  • Restaurant
  • Bar/lounge
  • BBQs
  • Snack bar/deli

Working away

  • Business centre
  • 4 meeting rooms

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20.00 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Crossways Inn Wells
Crossways Inn
Crossways Wells
Crossways Inn Shepton Mallet
Crossways Shepton Mallet
Inn The Crossways Shepton Mallet
Shepton Mallet The Crossways Inn
The Crossways Shepton Mallet
Crossways Inn
Crossways
Inn The Crossways
The Crossways Inn
The Crossways Inn
The Crossways Shepton Mallet
The Crossways Inn Shepton Mallet

Frequently asked questions

Does The Crossways offer free cancellation for a full refund?
Yes, The Crossways does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Crossways?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Crossways?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of GBP 20.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Crossways?
Yes, there's free self parking.
What are the check-in and check-out times at The Crossways?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at The Crossways and nearby?
Recommended spots to visit include Wells Bishop's Palace (4.1 mi) and Wells Cathedral (4.2 mi), along with Kilver Court (4.8 mi) and Glastonbury Tor (6 mi).
Are there restaurants at or near The Crossways?
Yes, there's an on-site restaurant.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olivera, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frances, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Barry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ceri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff went out of their way to make our weekend a very special one indeed.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely hotel with a good breakfast. However, the bath was filthy, when we filled it up the bath had loads of grime and the jets sprayed black bits. Also very expensive to get an extra hour after normal checkout time! Room was spacious but noisy
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 1-night trip
Verified Hotels.com guest review