The Londoner, London: Info, Photos, Reviews

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Luxury hotel with spa, near Leicester Square

VIP Access

Deluxe King City View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Breakfast, lunch, dinner served; French cuisine

Daily buffet breakfast (GBP 39.00 per person)

Overview
Rooms
Location
Amenities
Policies

9.0/10 Superb

Property highlights

Pool

Spa

Parking available

Free WiFi

Restaurant

Air conditioning

38 Leicester Square, London, England, WC2H 7LL

Main amenities

Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool
Rooftop terrace
Breakfast available
Fitness centre
Sauna
Steam room
Valet parking
Spa tub
Business centre

Feel at home

Private bathroom
Television
Terrace
Daily housekeeping
Coffee/tea maker
Lift

Room options

Deluxe King City View Room

23 sq m
City view
Sleeps 2
1 King Bed

Deluxe King Room

23 sq m
Sleeps 2
1 King Bed

Junior Suite

29 sq m
Sleeps 2
1 King Bed

King Room

23 sq m
Sleeps 2
1 King Bed

Capital Suite

39 sq m
City view
Sleeps 2
1 King Bed

Corner Suite

36 sq m
Sleeps 2
1 King Bed

About this area

What's nearby

In London City Centre
Leicester Square - 1 min walk
Trafalgar Square - 4 min walk
Piccadilly Circus - 5 min walk
Covent Garden Market - 8 min walk
Big Ben - 15 min walk
The British Museum - 15 min walk
London Eye - 17 min walk
Westminster Abbey - 17 min walk
Russell Square - 18 min walk
Oxford Street - 19 min walk

Getting around

London (LCY-London City) - 41 min drive
Heathrow Airport (LHR) - 45 min drive
London (LTN-Luton) - 67 min drive
London (STN-Stansted) - 70 min drive
London (SEN-Southend) - 80 min drive
Gatwick Airport (LGW) - 88 min drive
London Charing Cross Station - 6 min walk
Tottenham Court Road Station - 10 min walk
London (QQW-Waterloo Train Station) - 20 min walk
Leicester Square Underground Station - 4 min walk
Piccadilly Circus Underground Station - 4 min walk
Charing Cross Underground Station - 5 min walk

Restaurants

Dishoom - 6 min walk
Curry House CoCo Ichibanya - 4 min walk
Flat Iron - 7 min walk
SUSHISAMBA Covent Garden - 9 min walk
Dishoom Carnaby - 11 min walk

About this property

The Londoner

The Londoner features a rooftop terrace and puts you only steps from Leicester Square. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and French cuisine is served at Whitcomb’s, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the location. The property is only a short walk to public transportation: Leicester Square Underground Station is 4 minutes and Piccadilly Circus Underground Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

350 rooms
Arranged over 16 floors

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

The check-in location differs from the property location; to check in, go to In Room Check-in
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

On-site valet parking (GBP 90 per day)

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Bar/lounge

Working away

Business centre
9 meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free pool cabanas
Romance packages

Facilities

1 building/tower
Built in 2020
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room

Accessibility

Lift
Lift door width (centimetres): 11
Roll-in shower (selected rooms)
Wheelchair-accessible path to lift

Room amenities

Be entertained

Smart television
Satellite TV channels

Home comfort

Air conditioning
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board (on request)

Sleep well

Soundproofed rooms
Premium bedding

Freshen up

Private bathroom
Bath or shower
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi
Phone
Electrical adapters/chargers

Food and drink

Champagne service

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.

The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.

The Residence – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person
There is a service fee of 2.5 per cent

Parking

Valet parking costs GBP 90 per day

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Londoner Hotel

The Londoner London

The Londoner Hotel London

Frequently asked questions

Does The Londoner offer free cancellation for a full refund?

Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Londoner?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Londoner?

Yes, there's an indoor pool.

Are pets allowed at The Londoner?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Londoner?

Yes. Valet parking costs GBP 90 per day.

What are the check-in and check-out times at The Londoner?

You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at The Londoner and nearby?

The Londoner has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near The Londoner?

Yes, Whitcomb’s offers French cuisine.

What's the area around The Londoner like?

The Londoner is in London City Centre, a short 4-minute walk from Leicester Square Underground Station and 4 minutes' walk from Trafalgar Square. Travellers give top marks for the hotel's prime location.

9.0

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

18 Sept 2023

Had a lovely room with view of skyline London. Nice and quiet room. Stayed for two nights. Great Location. Hotel is new and modern and all very clean and fresh. Staff are very friendly and helpful. Will definitely recommend to family and friends and will be staying there again.