The Londoner

5.0 star property
Luxury hotel with spa, near Leicester Square
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The Londoner

Photo gallery for The Londoner

Deluxe King City View Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; French cuisine
Rooftop terrace
Meeting facility
Daily buffet breakfast (GBP 39.00 per person)

Overview of The Londoner

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
38 Leicester Square, London, England, WC2H 7LL
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Business centre
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Deluxe King City View Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In London City Centre
  • Leicester Square - 1 min walk
  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Covent Garden Market - 8 min walk
  • Big Ben - 15 min walk
  • The British Museum - 15 min walk
  • London Eye - 17 min walk
  • Westminster Abbey - 17 min walk
  • Russell Square - 18 min walk
  • Oxford Street - 19 min walk

Getting around

  • London (LCY-London City) - 41 min drive
  • Heathrow Airport (LHR) - 45 min drive
  • London (LTN-Luton) - 67 min drive
  • London (STN-Stansted) - 70 min drive
  • London (SEN-Southend) - 80 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London Charing Cross Station - 6 min walk
  • Tottenham Court Road Station - 10 min walk
  • London (QQW-Waterloo Train Station) - 20 min walk
  • Leicester Square Underground Station - 4 min walk
  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Underground Station - 5 min walk


  • Dishoom - 6 min walk
  • Curry House CoCo Ichibanya - 4 min walk
  • Flat Iron - 7 min walk
  • SUSHISAMBA Covent Garden - 9 min walk
  • Dishoom Carnaby - 11 min walk

About this property

The Londoner

The Londoner features a rooftop terrace and puts you only steps from Leicester Square. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or reflexology, and French cuisine is served at Whitcomb’s, which is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the location. The property is only a short walk to public transportation: Leicester Square Underground Station is 4 minutes and Piccadilly Circus Underground Station is 4 minutes.


Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 16 floors


  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to In Room Check-in
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site valet parking (GBP 90 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • 9 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Romance packages


  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Lift door width (centimetres): 11
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.


Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.
The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.
The Residence – On-site bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 39.00 per person
  • There is a service fee of 2.5 per cent


  • Valet parking costs GBP 90 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).


Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Does The Londoner offer free cancellation for a full refund?
Yes, The Londoner does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Londoner?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Londoner?
Yes, there's an indoor pool.
Are pets allowed at The Londoner?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Londoner?
Yes. Valet parking costs GBP 90 per day.
What are the check-in and check-out times at The Londoner?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Londoner and nearby?
The Londoner has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Londoner?
Yes, Whitcomb’s offers French cuisine.
What's the area around The Londoner like?
The Londoner is in London City Centre, a short 4-minute walk from Leicester Square Underground Station and 4 minutes' walk from Trafalgar Square. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Had a lovely room with view of skyline London. Nice and quiet room. Stayed for two nights. Great Location. Hotel is new and modern and all very clean and fresh. Staff are very friendly and helpful. Will definitely recommend to family and friends and will be staying there again.
Jillian, 2-night trip
Verified guest review

4/10 Fair

Special became unspecial
This was a last minute booking (booked it the night before I went to the hotel) for a celebration. Good thing I went to the hotel early because I found out I do not have a reservation with them. Apparently Hotels.Uk did not forward to the hotel my confirmation booking. The Londoner had to do a manual booking which is fine (almost 2 hours waiting this time). I am still patient that time and was told the room is not yet ready which I said is okay and did not expect it will take me another hour before I can fully check in. So total of 3 hours waiting made me really upset and stressed. We almost declined the reservation but gave it a chance since we came to the hotel for our celebration. Our stay was not the most comforting I would say. Something special became unspecial because the whole process of getting checked in and getting a room ruined it. Only if the hotel was expecting us I think will somehow prevent this catastrophy. The pool was crowded too and not too big as per the picture. Buffet breakfast is grand but not too appetizing for me. The bed is great but not the main highlight for me. I do not think I'll come back to this hotel. The only good side here is that it is located in Leicester square.
Renz Marielle, 1-night trip
Verified guest review

8/10 Very good

Good hotel and service, security guard was not
Good stay, hotel was clean and managed to fulfil my request of a twin room. I stayed on a Friday night and came back at 2:30am. The security officer at reception very rudely and abruptly stopped me from entering. Asked me if I had a room here and I said ‘yes’ and he just used his hands to usher me along. Didn’t say anything, just shoo’ed me away. Didn’t expect to visit the hotel and to not be treated like a human though. I understand at night in the early hours in the morning you need a security guard at the door to stop random people from entering, but they equally need to have a level of customer service and an element of ‘treat people how you want to be treated’
1-night trip with friends
Verified guest review

10/10 Exceptional

Tim, 2-night trip
Verified guest review

10/10 Exceptional

Great location
Great location really nice atmosphere to this hotel when often I find London hotel staff harassed and rude. A great experience and will definitely be returning
Sarah, 2-night trip
Verified guest review

10/10 Exceptional

Wendy, 1-night trip
Verified guest review

10/10 Exceptional

Well what can I say more than this hotel is amazing, inc all the staff. Real eye for detail in everything they do, we will be back for sure.
ROBERT, 1-night trip
Verified guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified guest review

10/10 Exceptional

Natalie, 1-night family trip
Verified guest review

10/10 Exceptional

The service was fantastic, hotel is in an excellent area. Very nice rooms and facilities
Janene, 4-night trip
Verified guest review

General property information

Reasons to Book
Beautiful Rooms & Indoor Pool
Check-In Time
3:00 PM