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The Carlton Hotel Mumbles

Photo gallery for The Carlton Hotel Mumbles

Property entrance
Twin Room, Sea View | Iron/ironing board, free WiFi, bed sheets
Deluxe Double Room, Sea View | Iron/ironing board, free WiFi, bed sheets
Single Room | Iron/ironing board, free WiFi, bed sheets
Twin Room, Sea View | Iron/ironing board, free WiFi, bed sheets

Overview of The Carlton Hotel Mumbles

The Carlton Hotel Mumbles

3.0 star property
3-star hotel in Swansea

6.2/10 Good

7 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • 24/7 front desk
Map
654-656 Mumbles Road, Mumbles, Gower, Swansea, Wales, SA3 4EA

Room options

About this area

Getting around

  • Cardiff International Airport (CWL) - 80 min drive
  • Swansea Station - 21 min drive
  • Briton Ferry Station - 21 min drive
  • Swansea (WSS-Swansea Train Station) - 22 min drive

Restaurants

  • La Dolce Vita - 2 min walk
  • Joe's - 6 min walk
  • Papi's Pizzeria - 6 min walk
  • Verdi's - 6 min walk
  • Ty Junction - 10 min walk

About this property

The Carlton Hotel Mumbles

When visiting Swansea, The Carlton Hotel Mumbles is a great choice to consider. Free perks include WiFi and full breakfast on weekdays between 7:00 AM and 9:00 AM.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7:00 AM–9:00 AM
  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: GBP 100.00 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Carlton Hotel Mumbles
The Carlton Mumbles Swansea
The Carlton Hotel Mumbles Hotel
The Carlton Hotel Mumbles Swansea
The Carlton Hotel Mumbles Hotel Swansea

Frequently asked questions

Does The Carlton Hotel Mumbles offer free cancellation for a full refund?
Yes, The Carlton Hotel Mumbles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Carlton Hotel Mumbles?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Carlton Hotel Mumbles?
Yes, dogs are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Carlton Hotel Mumbles?
Sorry, there's no on-site parking at The Carlton Hotel Mumbles.
What are the check-in and check-out times at The Carlton Hotel Mumbles?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Carlton Hotel Mumbles?
Yes. Nearby restaurants include Joe's (6-min walk), Papi's Pizzeria (6-min walk) and Verdi's (6-min walk).
What's the area around The Carlton Hotel Mumbles like?
The Carlton Hotel Mumbles is a short 14-minute walk from Mumbles Pier and 13 minutes' walk from Oystermouth Castle.

Overall score and ratings

6.2

Good

6.3/10

Cleanliness

7.3/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

4/10 Fair

AVOID!
I really hate leaving bad reviews but in this case I really cant leave anything other. We stayed here for two nights as a bit of a break from our week long camping trip, honestly would have been more luxurious staying in our van! The hotel needs a huge amount of updating but not only that, the room was filthy. Black mould everywhere in the shower, weird gunk in the plug hole (I dread to think what that was) and a strong musky smell in the room. The location is good and the breakfast staff were working hard when obviously up against it as I think it’s usually a buffet, so a bit of a change for them and busier than usual. Overall I would not return, unfortunately the cleanliness was a huge issue and whole place needs a revamp
Gary, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for a week its a great location. Despite reading reviews about cooked breakfast not being available we had a lovely surprise to find it was and the breakfast staff were amazing couldnt have looked after us better. However, the hotel website is misleading. The lady that checked us in couldn't wait to get back to her friends in the bar only telling us that our room was 'that way' not that it was up the stairs behind us. Generally the part of the hotel we saw is very tired with wall trims peeling off, mould growing on bathroom sealant and carpets fraying at edges. If you like soft beds where you can feel all the springs then you'll be ok. Having said that it was very clean although the only nod to the Covid19 advice seemed to be a few pots of hand sanitizer, not always in obvious places.
7-night romance trip
Verified Expedia guest review

8/10 Very good

Carlton Hotel Mumbles
The staff were very helpful and friendly. We stayed in a double room with a sea view and it was a bit small mainly because there was only space to hang a few clothes and nowhere really to put suitcases. The road was quite busy but quietened down early in the night. There are only a few parking spaces in front of the hotel and getting one is difficult so parking in the car park opposite is used at £6 for a day (8:00 to 23:00). Table in the bay window gives good views of the bay and good restaurants nearby.
5-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

4/10 Fair

Herdaypal, 2-night trip
Verified Hotels.com guest review

6/10 Good

Below par.
Even though difficult times for the trade felt that the hotel lacked a lot of TLC. The en-suite patio hadn’t been cared or tended for in months I suspect. No cooked breakfast, still advertising that they do one, and fully understand why they are not doing it but the substitute continental breakfast of bottle of juice and a croissant only on first morning was a shock. They did supply more items on subsequent morning. I am sure it must improve as, hopefully, we leave lockdown.
Hotel Mumbles location
3-night trip
Verified Hotels.com guest review

8/10 Very good

Sea View Room
I stayed for one night. I had a sea view room on the first floor. The room was a good size with an en-suite bedroom. The bed was comfy and the room was quite a good size. It's a great location in the centre of the Mumbles promenade. It's between the pier and the shops so nothing is particularly far away.
View
Room 5
Paul Andrew, 1-night business trip
Verified Hotels.com guest review