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Mercure Aberdeen Caledonian Hotel

Photo gallery for Mercure Aberdeen Caledonian Hotel

Reception
Exterior
Deluxe Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
British cuisine
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Aberdeen Caledonian Hotel

Mercure Aberdeen Caledonian Hotel

4.0 star property
4-star hotel in Central Aberdeen with restaurant and bar/lounge
8.0 out of 10 Very good
8.0/10 Very good

924 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
The price is £79
Price available on 18/6/2023
Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Banquet hall
For families
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Central Aberdeen
  • Union Square Shopping Centre - 2 min drive
  • University of Aberdeen - 4 min drive
  • Aberdeen Royal Infirmary - 4 min drive

Getting around

  • Aberdeen Airport (ABZ) - 20 min drive
  • Aberdeen Station - 6 min walk
  • Portlethen Station - 18 min drive
  • Stonehaven Station - 19 min drive

Restaurants

  • Music Hall - 4 min walk
  • Slains Castle - 4 min walk
  • The Grill - 4 min walk
  • The Triplekirks - 5 min walk
  • The Coffee House - 4 min walk
Map

About this property

Mercure Aberdeen Caledonian Hotel

When visiting Aberdeen, Mercure Aberdeen Caledonian Hotel is a great choice to consider. For a bite to eat, guests can visit The Bistro, which serves light fare. Fellow travellers like the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15 per day)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 7.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs GBP 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Frequently asked questions

Does Mercure Aberdeen Caledonian Hotel offer free cancellation for a full refund?
Yes, Mercure Aberdeen Caledonian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Aberdeen Caledonian Hotel?
As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Mercure Aberdeen Caledonian Hotel on 18 Jun 2023 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Aberdeen Caledonian Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Aberdeen Caledonian Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Aberdeen Caledonian Hotel?
Yes. Self-parking costs GBP 15 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Aberdeen Caledonian Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Mercure Aberdeen Caledonian Hotel?
Yes, The Bistro offers British cuisine.
What's the area around Mercure Aberdeen Caledonian Hotel like?
Mercure Aberdeen Caledonian Hotel is in Central Aberdeen, a short 6-minute walk from Aberdeen Station and 4 minutes' walk from Aberdeen Music Hall. The local area is central and popular for its beaches.

Reviews

8.0

Very good

8.1/10

Cleanliness

8.4/10

Staff & service

7.1/10

Amenities

7.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

6/10 Good

Friendly staff, hotel needs love
The decor is dated and the rooms were hot without air conditioning, although fans were available. The service was friendly and I believe the room to have been cleaned. The carpets in the room (and the same for those of my colleagues) were worn and very stained/saturated in years of dirt by the looks of things. Hated having to walk on them with bare feet. Lovely staff, beautiful building and central location. In dire need of a facelift inside the rooms. I had booked early and so had a reasonable rate, but my colleague booked closer to the check in date. His value for money was terrible. If this is for a holiday or weekend visit, try another hotel for better value.
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Malcolm, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Stayed in hotel many times but very disappointed this time. Staff very slow and not particularly friendly. Was given room 411 after saying I only had booking for one room instead of two, even though I had confirmation emails of the two rooms, then on checking out was told several times I had to pay when I had already paid both rooms. Room was very musty smelling and really not very pleasant. Room cold when we arrived so put heater on which made the smell worse. Very disappointed.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Beccy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and wonderful staff
The guy at reception was so nice lovely staff i will def be coming back
Sammie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Arlene, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night trip
Verified Hotels.com guest review