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All properties in Cancun, Quintana Roo, Mexico

Ocean Spa Hotel Cancun

3-star beachfront hotel with spa, near Langosta Beach

  • Free buffet breakfast, free WiFi and free parking
From
£143

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  • Ocean Spa Hotel Cancun
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Ocean Spa Hotel Cancun. Image 1 of 64.
1 / 64Ocean Spa Hotel Cancun
Blvd Kukulcan Km 3.5, Cancun, 77500, QROO, Mexico
7.8.Good.
  • La comida malísima, nada de variedad. Creo q lo peor fue la comida . Las habitaciones…

    Jun 3, 2021

  • Loved everything but the food selection

    May 23, 2021

See all 37 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Safe
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 151 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Zona Hotelera
  • Langosta Beach - 16-minute walk
  • Turtle Beach - 25-minute walk
  • Puerto Cancun Marina Town Center - 29-minute walk
  • Tortuga Beach - 30-minute walk
  • Jardín del Arte - 7-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room Ocean View
  • Spa Room Ocean View

What’s around

Landmarks

  • In Zona Hotelera
  • Langosta Beach - 16-minute walk
  • Turtle Beach - 25-minute walk
  • Puerto Cancun Marina Town Center - 29-minute walk
  • Tortuga Beach - 30-minute walk
  • Jardín del Arte - 7-minute walk
  • Las Perlas Beach - 17-minute walk
  • Escenica Tower - 22-minute walk
  • Museum of Popular Mexican Art - 24-minute walk
  • Plaza Las Americas - 3 mi / 4.8 km
  • Puerto Cancun Golf Course - 2.5 mi / 4.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) 20-min drive
  • Area shuttle (surcharge)
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone is recognised for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighbourhood in Cancun is well known for its restaurants and bars.

A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

map
See on map
Blvd Kukulcan Km 3.5, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area

Things to do

  • Beach sunloungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Rowing or canoeing on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Beach towels
  • Pool sunloungers
  • Steam room
  • Pool umbrellas
  • Sauna

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter

Facilities

  • Number of buildings/towers: 2
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 22-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Ocean Spa Hotel Cancun are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
  • All buffet and à la carte meals, snacks and beverages included
  • Room service during certain hours
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Tennis
  • Volleyball

Not included
  • Golf green fees
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Premium food items
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services

Spa

Ya ax che has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

Rumm-Ba – This beachfront buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Tacos Break – This restaurant specialises in Mexican cuisine.

Frida – This restaurant specialises in Mexican cuisine and only serves dinner.

Siena – This restaurant specialises in Italian cuisine and only serves dinner.

Terraza – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Rowing or canoeing on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Windsurfing nearby

Fees & policies

Refundable depositPay at property

  • Deposit: MXN 1000 per stay

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra bedsPay at property

  • Babysitting/childcare is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

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*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ocean Spa Hotel Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless social distancing is available.
  • Yes, there are 3 on-site restaurants, featuring beachfront dining, Mexican cuisine and ocean views. Nearby restaurants include La Dolce Vita (3.9 mi), Rolandi's (4 mi) and Rino Pizza Time (4 mi).
  • No, this hotel doesn't have a casino, but PlayCity Casino (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
  • Have fun with on-site activities such as rowing, and improve your game on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Ocean Spa Hotel Cancun also has a sauna and a steam room, as well as a garden.
7.8.Good.
  • 8.0.Very good

    the staff were all very polite and courteous, I would not hesitate to recommend the hotel to anyone who is in that area.

    7 night trip with friends, May 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff , friendly and attentive

    1 night trip, May 14, 2021

    Verified Expedia guest review

  • 4.0.Fair

    All inclusive and if u need a bottle of water you need to go to front desk to ask for!!!! You can’t request more than one bottle of water, Small fridge at room don’t have anything, is only for decoration. Staff is friendly but is not only that, for the price you pay here u can get better options in cancun !!!!!! Never again at this hotel for sure!!!!!

    Rene, 3 night family trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    The room was horrible, it had a terrible smell. You have to climb 3 flights of stairs to get to your room if on the third floor Hotel has no elevator, and the stairs are on the outside.. Very old hotel. Towels was stained, afraid to use them.

    4 night family trip, Mar 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice, smaller resort that wasn’t too crowded. Very friendly and accommodating staff. Drinks were great...bartenders made whatever crazy concoction we asked for. Hotel was clean and the buffet food was good. Beach was fine but not a great swimming beach. Air conditioners were loud and no gym on premises. They wanted us to sit through timeshare presentation upon checking in before activating our key and giving us access to our room so be prepared for that...concierge was flat out mad when we refused to sit and talk with her. It was perfect for what we wanted...long weekend get away but will stay someplace else with a nice beach next time since we aren’t really pool people.

    Kelly, 5 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Made me feel special . Really cute resort my room was facing the water .

    1 night trip, Sep 5, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    What i like about this hotel is everything. Clean and comfortable rooms, nice view , but what i like more was the services and the staff was excellent. I really recommend this Hotel ... vff7

    4 night family trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff is extremely courteous, they teach you a little Spanish, and i like my room

    5 night romance trip, Aug 27, 2019

    Verified Orbitz guest review

  • 6.0.Good

    The property is good for families. It has a pool and is close to the beach. However after 9pm there is not much to do on the property. There is also a group that speaks to you when you check in or check out for a share group. The property can use some updating as well.

    4 night family trip, Aug 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It was ok. Most staff was friendly. Some went above and beyond. Everything shuts down by 11:00, which is frustrating because there is pretty much nothing else in walking distance. The room was nice and clean. We had an issue with our TV on our final night, and someone came within 5 minutes to fix it which was great.

    4 night trip with friends, Jun 19, 2019

    Verified Expedia guest review

See all 37 reviews