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1 room, 2 adults

Grand Hotel Wien

5-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Kaerntner Ring 9, Vienna, Vienna, 1010, Austria

Luxury hotel with full-service spa, connected to a shopping centre, near Vienna State Opera
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
Value
Value for money could be better

Grand Hotel Wien

from £204
  • Deluxe Room
  • Superior Room
  • Exclusive Room
  • Junior Suite
  • Executive Suite
  • Senior Suite
  • Deluxe Suite

What’s around Grand Hotel Wien

Landmarks

  • In Innere Stadt
  • Vienna State Opera (4-minute walk)
  • Albertina (6-minute walk)
  • Secession Building (7-minute walk)
  • Spanish Riding School (10-minute walk)
  • Austrian National Library (10-minute walk)
  • Naschmarkt (10-minute walk)
  • Viennese City Park (10-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) 27-min drive
  • Wien Mitte Station 15-min walk
  • Vienna Central Station 28-min walk
  • Westbahnhof station 6-min drive
  • Karlsplatz U-Bahn 3-min walk
  • Resselgasse Station 7-min walk
  • City Park U-Bahn 8-min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Sauna
Working away
  • 24-hour business centre
  • Meeting rooms
  • Conference centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter
Facilities
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Russian
  • Spanish
  • Turkish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay films
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, N°605 Grand Spa.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • The property is a member of the Leading Hotels of the World.

Grand Hotel Wien’s small print

Also known as

  • Grand Hotel Wien Vienna
  • Grand Hotel Vienna
  • Grand Hotel Wien Hotel
  • Grand Hotel Wien Vienna
  • Grand Hotel Wien Hotel Vienna
  • Grand Hotel Wien
  • Grand Wien Vienna
  • Grand Wien
  • Grand Hotel Vienna
  • Grand Hotel Wien Hotel
  • Grand Hotel Wien Vienna
  • Grand Hotel Wien Hotel Vienna
  • Wien Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival on the number on the booking confirmation.

Optional extras

Valet parking costs EUR 35 per night with in/out privileges

Rollaway beds are available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 36 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way)

Train station pick-up service is offered for an extra charge.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Exceptional 9.4 From 556 reviews

Very good 8.0
Beware of Manager
The hotel is amazing in it's looks and comfort. The lobby has an amazing pianist and bar area with desserts. The service desk manager is not so nice! She gave my friend a difficult time about changing his room because he was allergic to the bleach. He asked that they not use bleach in his bathroom, but they kept using it. And, the manager did not treat him or me nicely..he had paid for 5 rooms for 4 nights! You would think she would want to make him happy..and the ending was an expensive one. she wound up charging a fortune for a room that did not smell of bleach! But the other service people were very nice. as a matter of fact, they were afraid of her! And, told us so!
JACQUELINE, usTrip with friends
Very good 8.0
Excellent hotel which could be exceptional
We had a deluxe King room which was a good sized room made to feel larger by the entrance hall where there were two wardrobes. These were well equipped with lots of hangers, shelves and drawers as well as a safe. The bathroom and toilet were separate. The shower was over the bath - excellent shower but slightly frustrating as you had to stand on the plug to be under the shower. The bathroom had a heated floor and heated towel rail so it was very luxurious. There were nice touches including a hair dryer, shaving kit and very nice complementary toiletries. The bed was large and very comfortable although it had the European tradition of two single duvets. We were given a complementary bottle of water on arrival but this was not replaced during out 3 night stay. This small thing stood out in contrast to the high quality of the hotel service generally and would have cost very little. We did get all the other little touched like chocolates on the bed while we were out in the evening and slippers prepared by the side of get bed which is why this little thing stood out. We had a small balcony but did not bother to sit out as the walls were too high to see anything which was a real shame. Back to the positives, when the luck on our for broke, a completely new one was fitted within 15 minutes, very professional. The hotel is in a fantastic location near the city centre near the opera house and at the end of the main pedestrian street that leads up to Stephensdom and onto the Hoffburg.
Nimnose, gbOther trip
Exceptional 10.0
Highly recommend
We stayed in a Superior room, which I believe was the lowest-graded (and cheapest) of the rooms available. However it was still a very spacious and luxurious room, the bathroom included a lovely big bath, twin wash basins and toilet in its own room off the bathroom. The higher-graded rooms in this hotel must really be something! The service was also terrific, every request was attended to quickly and courteously – even when we realised at 3:00am we had run out of toilet paper, a quick call to the concierge and a roll was delivered promptly. We found the mini-bar prices a bit rich, however we utilised the supermarket located in the same building as the hotel ... out the back doors of the hotel and a short walk down some stairs for a great range of food and drinks at supermarket prices. The location of the hotel in general is fantastic ... right on the Ringstrasse, easy access to the trams on the Ring, and also a very short walk to Karlsplatz Underground Station – or a short walk to many of Vienna's best attractions (including the Museums Quartier, Albertina, Hofburg Palace, Vienna Time Travel and very close indeed to the Opera House). The only downside – mini-bar and room service prices are a bit rich and we were never paying 16 euros for a movie on their TV. However the aforementioned supermarket negated the need to use the mini-bar. Our original pillows were very soft, however these were replaced with firmer pillows on request. Overall – highly recommend!
Eric, auRomance trip
Exceptional 10.0
Good location, excellent room.
Very conveniet location, not only one block walk to Karntner Strasse, Staatsoper and Karl's Platz station, but also connecting to a shopping mall (Ringstrassen-Galerien) where you can buy food and drink at a super market. The room is luxurious, well conditioned and calm with the double window facing the traffic-heavy Ringstrasse. Free wifi was easy to hundle and sufficiently fast. Only a couple of slight dissatisfyng points are in the bath room. The first: the bath tab has no shower curtain and has only a insufficient glass shield, so the shower water splashes over the tab rim and wet over the floor. The second: During five nigts stay, there were two days we couldn't find bathmat and the houskeeping lady whom I called seemed not to be able to identify the bathmat from towels. But these small flaws did not matter so much. The overall experience in this hotel was great.
Mickey, usOther trip
Very good 8.0
This was a nice Hotel and I got exactly want I expected. This is a hotel with allot of history. It brought the good and a little bad. It felt very historic and classy, but the rooms are a little out dated. That was fine for me. As a tourist for a few days, I really like the spa to end the day and found it very relaxing. Perfect location. Staff was great. One downside is that the beds are old and it hurt my back after a few days.
us3 night family trip

Grand Hotel Wien

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