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Crowne Plaza Gatineau-Ottawa

3.5-star3.5 stars
2 Montcalm StreetGatineauQCJ8X 4B4Canada

Riverfront Hotel with indoor pool, near Parliament Hill
  • Free WiFi
Good7.8
Location
Great location
Service
Fantastic service
Value for money
Fairly good value for money
Food
Food could be better
485See all 485 Hotels.com reviews
From 422 reviewsTripAdvisor Traveller Rating

Crowne Plaza Gatineau-Ottawa

from £75
  • Suite, 1 King Bed, Kitchen
  • Suite, 1 King Bed, Kitchen
  • Room, 2 Double Beds, River View
  • Room, 1 King Bed with Sofa bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Deluxe Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Pet friendly)
  • Executive Room, 1 King Bed with Sofa bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
Working away
  • 24-hour business centre
  • Meeting rooms 12
  • Conference space size (feet) - 15040
  • Conference space size (meters) - 1397
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay films
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Jardiniere – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Bar des Chutes – This bar only serves light fare.

Recreation

On Site

  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Hiking/biking trails on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Crowne Plaza Gatineau-Ottawa’s small print

Also known as

  • Crowne Plaza Gatineau-Ottawa Hotel
  • Crowne Plaza Gatineau-Ottawa
  • Gatineau Holiday Inn
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Holiday Inn Gatineau
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: CAD 50 per stay

Optional extras

Self-parking costs CAD 18 per night with in/out privileges

Refrigerators are available for CAD 20 per day

Rollaway beds are available for CAD 25.0 per night

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Gatineau-Ottawa

Landmarks

  • In Hull
  • Parliament Hill (34-minute walk)
  • National Gallery of Canada (37-minute walk)
  • Canadian Museum of History (17-minute walk)
  • Canadian War Museum (18-minute walk)
  • Supreme Court of Canada (27-minute walk)
  • Ministere du Revenue (14-minute walk)
  • Garden of the Provinces and Territories (21-minute walk)

Getting around

  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) 22-min drive
  • Ottawa Station 15-min drive
  • Ottawa Fallowfield Station 24-min drive
  • Self parking (surcharge)

Recent reviews

Good 7.8 From 485 reviews

Crowne Plaza Gatineau-Ottawa
Good6.0
Cheap, not cheerful.
I guess you get what you pay for and this hotel was cheap. The staff at reception were rude and incredibly slow. While a queue was forming only one out of three was seeing people as the other two avoided eye contact and disappeared. There seemed to be no senior staff or supervision on reception and the staff certainly didn't care. The room was ok. However the toilet wasn't fixed to the bathroom floor and moved around (room 515). Overall the room was shabby. Sights of Ottawa are 10 minute walk away so if no other option it is ok for a short stay. But if you have a choice please avoid. It's hard to believe this hotel is part of a chain.
James, gb2 night trip with friends
Crowne Plaza Gatineau-Ottawa
Very Good8.0
Good location
A little way out of the town centre but a still a great location to stay as good bus transportation links for the journey just around the corner. Had no issues with our stay and really enjoyed it.
A Traveller, gb5 night romance trip
Crowne Plaza Gatineau-Ottawa
Exceptional10.0
nothing much to say
Darlene, ca2 night trip
Crowne Plaza Gatineau-Ottawa
Very Good8.0
We arrived early and tried to have an early check in. The hotel wanted to charge us 75$ for two hours or so. We came back an hour later and another clerk did it for free.
Gabriel, us3 night trip
Crowne Plaza Gatineau-Ottawa
Very Good8.0
Love this hotel
The pop machine were not working on most floors. The buffet for breakfast is very limited and they did not have enough serving staff on. Other than that our stay was very good.
Kelly, us2 night trip

See all reviews

Crowne Plaza Gatineau-Ottawa

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