Holiday Inn Guatemala City

Photo gallery for Holiday Inn Guatemala City

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout curtains

Overview of Holiday Inn Guatemala City

Holiday Inn Guatemala City

3.5 star property
3.5-star hotel with outdoor pool, near Avenida La Reforma

8.6/10 Fabulous

917 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Living plant wall
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Zona 10
  • La Aurora Zoo - 10 min drive
  • Paseo Cayala - 15 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 16 min drive
  • Airport shuttle (surcharge)

About this property

Holiday Inn Guatemala City

Holiday Inn Guatemala City is only 2.3 mi (3.7 km) from the airport and offers a shuttle (available on request) for GTQ 80.00 per person one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Comensales, which serves international cuisine and is open for breakfast. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say good things about the helpful staff and airport.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), guide to reopening holiday rentals (DTV & DFV - Germany) and SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 4 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7782 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Comensales – This buffet restaurant specialises in international cuisine and only serves breakfast.
Bar Sonata – On-site bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GTQ 86.90 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 80.00 per person (one-way)

Renovations and closures

The property will be renovating from 18 July 2022 to 14 August 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for GTQ 88.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (third-party expert - Global)
  • guide to reopening holiday rentals (DTV & DFV - Germany)
  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel
Guatemala City Guatemala City
Holiday Inn Guatemala City Hotel
Holiday Inn Guatemala City an IHG Hotel
Holiday Inn Guatemala City Guatemala City
Holiday Inn Guatemala City Hotel Guatemala City

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Gustavo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
I got an unclean room by mistake and was moved to a better room. Great location, clean, and reasonably quiet. Room was very modern and confortable. Highly suggest this hotel. The front desk staff (especially Andrea) and the bell staff worker were extremely helpful and very polite.
Francisco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Everything was almost perfect. But the last night of our stay, occupants of adjacent room kept a loud volume music during all night until 5 am. Nobody came to control such situation.
Hector, 4-night trip
Verified Hotels.com guest review

8/10 Very good

JUAN E, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MEYLING, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Diana, 4-night trip
Verified Expedia guest review

8/10 Very good

Ricardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

this property is located in a good location, is visited by a lot of tourist, nice cleaning crew especially Gloria our house keeper, Pool area I personally didn't like it to many kids and the water looks super cloudy, check in and out was excellent, a lot of restaurants and places to shop around the hotel, price was Good and for sure we stay there again!
Julio, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We like everything rooms are nice
Marisol, 1-night family trip
Verified CheapTickets guest review