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1 room, 2 adults

The Bailey's Hotel London

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
140 Gloucester Road, London, England, SW7 4QH, United Kingdom

4-star hotel with 2 restaurants, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,437 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
WiFi
Good internet service
Service
Fantastic service
Room
Room is all right

The Bailey's Hotel London

from £146
  • Classic Double Room
  • Deluxe Double Room
  • Luxury Double Room
  • Luxury Room
  • Cosy Double Room
  • Deluxe Room (Twin)
  • Junior Suite

What’s around The Bailey's Hotel London

Landmarks

  • In London City Centre
  • Natural History Museum (7-minute walk)
  • Victoria and Albert Museum (11-minute walk)
  • Kensington Gardens (12-minute walk)
  • Kensington High Street (13-minute walk)
  • Royal Albert Hall (15-minute walk)
  • Kensington Palace (15-minute walk)
  • Hyde Park (17-minute walk)

Getting around

  • London (LHR-Heathrow) 26-min drive
  • London (LGW-Gatwick) 73-min drive
  • London (LCY-London City) 52-min drive
  • London West Brompton Station 16-min walk
  • London Kensington Olympia Station 28-min walk
  • Kensington (Olympia) Station 28-min walk
  • Gloucester Road Underground Station 1-min walk
  • South Kensington Underground Station 8-min walk
  • Earl's Court Station 14-min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business centre
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Year Built – 1876
  • Lift
  • Safe-deposit box at front desk
Languages Spoken
  • English
  • French
  • German
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Olives Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

Olives Bar – This bar specialises in British cuisine and only serves light fare.

Bombay Brasserie – This restaurant specialises in Indian cuisine and serves lunch and dinner.

The Bailey's Hotel London’s small print

Also known as

  • Bailey's Hotel London
  • Millennium Hotel London Kensington
  • Bailey's London
  • Hotel Millennium Baileys
  • Millennium Bailey Hotel London
  • Millennium Bailey's Hotel London Kensington England
  • Millennium Baileys London
  • The Bailey's London London
  • The Bailey's Hotel London Hotel
  • The Bailey's Hotel London London
  • The Bailey's Hotel London Hotel London
  • Bailey's Hotel
  • Bailey's London
  • The Bailey's London London
  • The Bailey's Hotel London Hotel
  • The Bailey's Hotel London London
  • The Bailey's Hotel London Hotel London
  • Millennium Bailey's London Kensington
  • Millennium Bailey's London Kensington Hotel

Policies

Please note: The cost of an extra bed does not include breakfast. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: GBP 50 per night

Optional extras

Late check-out can be arranged for an extra charge of GBP 12

Self-parking costs GBP 40 per day

Rollaway beds are available for GBP 36.0 per night

English breakfast is offered for an extra charge of GBP 13.50 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 1,019 reviews

Poor 2.0
Sent me to a different hotel
I chose this hotel due to its location to family and because it was located just off a convenient tube stop. I booked it several weeks ahead on Expedia and paid for it up front. When I arrived at the hotel however, the front desk acted as if I had no reservation. After I proved that I indeed had booked that hotel for those dates, they told me that I had been transferred to their "sister property" the Copthorne Tara Hotel and that I should have received a call or email (I hadn't). Along the way they blamed Expedia for losing my reservation (which I think is a flat out lie since at the same time the Bailey's hotel was sending me promotional email asking me about my stay) - so they got my information somewhere. I believe they simply overbooked and were scrambling to do something about it. Here's the worst part, the Copthorne Tara is a lower class hotel with cheaper room rates, yet there was no effort to compensate me for the trouble or room rate difference. The Copthorne Tara is also located on a less convenient tube stop that added at least 20 minutes to my commute - in a lot of cases I had to take an Uber because the Circle/District stops there so infrequently. I noticed that the Millenium corporate office was located in the Copthorne and took the time to explain my situation. I met with the GM who was pleasent who assured me they would take care of it - they haven't, nor have they attempted to contact me since.
P, usOther trip
Fair 4.0
I know this hotel has many good reviews and it was the reason why I booked it for my travel with my mum. This travel was my gift to her for her 60th birthday and London was our first stop. Positives: The hotel is a beautiful architectural, well maintained, clean building located infront of the subway! There are many restaurants close by and Hyde Park is only about 10min walk away from the hotel. Negatives: During checkin the staff members were nice and friendly. But the remaining days with different members at the front desk, that was not the case for the rest of our trip. They were not rude but not nice either. I felt abit uncomfortable asking information or directions so tried to sort most things out myself. Our room was small but it was neat and that was fine. Our view from the room was the wall of the opposite building. That's ok since we weren't going to stay in the room all day. But during the evening for some reason our air vent brought in cigarette smoke smells into the room. During the day and afternoon it was fine. Just during the whole night it was difficult to sleep and our throats were uncomfortable from it (mum and I don't smoke). Also when I was going in and out of the hotel, most of the time I needed to open the door myself when the doorman was there. He would see me but rather than helping he continued his conversation with other staff members. But then he would help the door with the person behind me? We just wanted to be treated equally.
D, au4 night trip
Very good 8.0
Great hotel; confusing Expedia booking rules
The room we booked (a deluxe double) was great - large, clean, quiet with a very spacious, clean and comfortable bathroom. The hotel was in a location that was a little quieter neighbourhood than we expected but still very walking distance to the major London sites. We booked this hotel through Expedia but did not pay upfront (first time doing it this way). This led to the negatives of our stay at this hotel. Upon checkin, we gave our credit card for deposit as per usual. Later that night, we received a call from the front desk asking us to come down and pay because Expedia wanted their money. We went downstairs and paid reluctantly. We found this very strange but the desk explained that this was how Expedia operated. At check out, we wanted a copy of the the bill - and they said they couldn't do it since it was an Expedia booking. Rather than arguing, we left but the overall experience with the hotel and Expedia left a bad taste in our mouth. We ate breakfast at the hotel for three of the five mornings but wanted to pay after our meal (and not put it on the room charge). The staff in the restaurant (Olives) had a lot of trouble with this as well - alternating between not knowing how to do it, confused and generally trying to make us 'just put it on the room charge'. Again, we thought this was very bizarre compared to our other experiences in many other hotels around the world.
caOther trip
Good 6.0
Dishonest hotel
The rooms themselves are fine and the hotel is in good condition. However, I have great concerns about the honesty of this hotel. We had an event to attend in Windsor, very early in the morning. I had done some research about the cost of a taxi but because of the early hour, I was worried it might be difficult to find a taxi. I asked the hotel if they could arrange the taxi, I asked the hotel clerk twice how much she thought it would cost, at first she refused to say and then said it depends on the driver, I assumed it would be a metered taxi. Instead it was a private van (for two of us) and he charged twice what I expected and demanded cash only. I felt very ripped off. A taxi back to the city, in traffic, was less than the hotel arranged van. When it was time for our party to go to the airport we again asked for transportation assistance. We requested to pay for it on the room. On the morning of departure, no van/shuttle was present. The concierge then called somebody and a van showed up. We were told we could not pay for it on the room, but could use a card. Once in the van the driver stated cash only and drove us to the ATM of his choosing. This made us a very uncomfortable and felt like a scam. We came home and changed our account numbers and ordered new cards. It appears this hotel has no problem scamming their guests and is clearly in cahoots with the van service to rip off its guests. This was our second time at Bailey's and it will be our last.
Courtnie, us3 night family trip
Exceptional 10.0
Only place I’ll stay in London from now on
This hotel gives you such a great London experience. Beautiful hotel, beautiful lobby and absolute PERFECT location to explore London (as well as if you’re going to do daytrips to nearby towns). It’s right across the street from Gloucester underground station, which is also next to a Waitrose (grocery store) that is open late, as well as shops and restaurants all along the street. You can literally get to Westminster (the stop for Big Ben and the London eye) in 5 minutes on the tube. We could easily come back to the hotel if we needed to grab something or take a quick nap! As for day trips, all the main rail stations are just 15 mins away on the tube. The neighbourhood in general is cute and bustling with people without being too “touristy and busy”. (Note The hop on and off bus also has a stop right out front for one of their lines). The staff member at check in was super friendly, sorry didn’t catch his name! There’s also a security person always in the lobby, as well as a great concierge. Our room was gorgeous, super comfy! We stayed there for 5 nights. Never going to stay anywhere else in London!
Sarah, caOther trip

The Bailey's Hotel London

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