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Sheraton Pretoria Hotel

Photo gallery for Sheraton Pretoria Hotel

Outdoor pool, pool umbrellas
Balcony
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
Executive Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Overview of Sheraton Pretoria Hotel

Sheraton Pretoria Hotel

5.0 star property
Luxury hotel in Arcadia with 2 restaurants and spa

8.4/10 Very good

370 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
The price is £40
Price available on 1/1/2023
Map
643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng, 0007
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Arcadia

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 37 min drive
  • Johannesburg (HLA-Lanseria) - 44 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Nando's - 9 min walk
  • Steers - 12 min walk
  • Debonairs Pizza - 13 min walk
  • Harvesters - 13 min walk
  • Harrie's - 14 min walk

About this property

Sheraton Pretoria Hotel

Sheraton Pretoria Hotel offers an airport shuttle (available 24 hours) for ZAR 650.00 per vehicle one-way. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps or reflexology. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a sauna. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

Afrikaans, English, French, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (ZAR 80 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads

Languages

  • Afrikaans
  • English
  • French
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: ZAR 500 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 290 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 650.00 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of ZAR 100 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for ZAR 400.0 per night
  • Rollaway beds are available for ZAR 500.0 per night

Parking

  • Self-parking costs ZAR 80 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Frequently asked questions

Does Sheraton Pretoria Hotel offer free cancellation for a full refund?
Yes, Sheraton Pretoria Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Pretoria Hotel?
As of 10 Dec 2022, prices found for a 1-night stay for 2 adults at Sheraton Pretoria Hotel on 1 Jan 2023 start from £40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Pretoria Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Pretoria Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Pretoria Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Sheraton Pretoria Hotel?
Yes. Self-parking costs ZAR 80 per night.
Is an airport shuttle service offered by Sheraton Pretoria Hotel?
Yes, an airport shuttle is available. The charge is ZAR 650.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Pretoria Hotel?
You can check in from 3:00 PM - 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 100 (subject to availability). Express check-in is available.
Is there an on-site casino at Sheraton Pretoria Hotel?
No, this hotel doesn't have a casino, but Time Square Casino (19-min drive) is nearby.
What is there to do at Sheraton Pretoria Hotel and nearby?
Sheraton Pretoria Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Sheraton Pretoria Hotel?
Yes, there are 2 on-site restaurants. Nearby restaurants include Nando's (9-min walk), Steers (12-min walk) and Debonairs Pizza (13-min walk).
What's the area around Sheraton Pretoria Hotel like?
Sheraton Pretoria Hotel is a short 11-minute walk from Union Buildings and 13 minutes' walk from Italian Embassy.

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Good

David, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Air conditioning not working reported not fixed. Curtains could not close reported not fixed. Promised a different room if repairs were not possible… did not happen.
Dean, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice and friendly staff but some amenities were faulty.
Isaac, 4-night business trip
Verified Expedia guest review

8/10 Very good

Good stay. Hotel has excellent interior finishes
DR LAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheethal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mahlako, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The TV is very small. Wi-Fi not stable sometimes. Breakfast has limited varieties
Levers, 4-night business trip
Verified Expedia guest review

8/10 Very good

The room it too cold
Alberto, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

I booked the Sheraton because I am familiar with the brand and had an expectation of the level of service and the standard of the property. Unfortunately, it did not live up to expectation. Check in time was stated as being from 3pm. I arrived at 5pm and my room was not ready. I was also surprised to be asked to pay for parking. I was not allowed to bill items in the restaurant or room service to my room which was a pain. The decor is very dated. Overall, it is hard to see how this establishment can be classed as 5 star. At best, I would say it is 3 star. I would not stay at this property again.
Mark, 2-night family trip
Verified Expedia guest review

6/10 Good

Bheki, 2-night trip
Verified Hotels.com guest review