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1 room, 2 adults

Comfort Inn London - Westminster

3-star3 stars
39 Belgrave Road, Victoria, London, England, SW1V 2BB, United Kingdom

City centre hotel within easy reach of Apollo Victoria Theatre
  • Free continental breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,235 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Room
Room needs to be improved
Comfort
More comfort would be nice

Comfort Inn London - Westminster

from £67
  • Standard Double Room
  • Standard Twin Room
  • Standard Triple Room
  • Standard Single Room
  • Family Room

What’s around Comfort Inn London - Westminster

Landmarks

  • In London City Centre
  • Apollo Victoria Theatre (8-minute walk)
  • Victoria Palace Theatre (9-minute walk)
  • Tate Britain (14-minute walk)
  • Westminster Abbey (18-minute walk)
  • Buckingham Palace (18-minute walk)
  • Houses of Parliament (19-minute walk)
  • Sloane Square (19-minute walk)

Getting around

  • London (LHR-Heathrow) 38-min drive
  • London (LCY-London City) 22-min drive
  • London (LGW-Gatwick) 78-min drive
  • London Victoria Rail Station 9-min walk
  • Vauxhall Station 17-min walk
  • Battersea Park Station 27-min walk
  • Pimlico Underground Station 6-min walk
  • Victoria Underground Station 8-min walk
  • St. James's Park Underground Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 54 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-9:30 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • Business centre
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Lift

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Comfort Inn London - Westminster’s small print

Also known as

  • Comfort Inn London Westminster Hotel
  • Comfort Inn London - Westminster Hotel
  • Comfort Inn London - Westminster London
  • Comfort Inn London - Westminster Hotel London
  • Comfort Inn Westminster Hotel
  • Comfort Inn London Westminster
  • Comfort Inn Westminster
  • Comfort Inn London - Westminster England
  • Comfort Inn London Westminster
  • Comfort Inn London - Westminster Hotel
  • Comfort Inn London - Westminster London
  • Comfort Inn London - Westminster Hotel London

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 6.4 From 540 reviews

Good 6.0
Overall this hotel was fine for our stay in London, and had everything we needed. We were looking for a place specifically in Victoria near the train station, so this worked well for that. However we felt a little misled by the photos on the Hotels.com website for this hotel - upon arrival, we realized that the majority of the photos were clearly not from this specific hotel. We had chosen this hotel based on those photos, so were disappointed to find that our double room was not the same that was featured in the photo ads. The room we had was significantly smaller and older - there was not enough floor space to even put our suitcases, and we were unable to open the balcony window because one bed was pressed against it. The inability to open the window made the room very hot, as there was no AC. The lobby photos on the listing featured a comfortable space with ample seating, and this wasn't the case in reality. Since photos from multiple Comfort Inn locations were likely featured in this listing, it would have been helpful to know that in advance as we might have been happier selecting a different one.
us4 night family trip
Poor 2.0
Heed the reviews on this one
This was my niece's first trip to Europe. I wanted it to be the best. I read the reviews for this hotel and thought that this hotel could not be that bad. I was so wrong. The room was so small we had to store our bags stacked atop each other on the floor. There are no drawers, and closet space for 5 items. The worst, worst, worst was the bathroom. It is the size of a tiny closet with the shower nearly on top of the toilet. There is no place to put shower products, so we had to use the floor. There was a bath mat in the room, but it got soaked every time the shower was turned on. The towels were stored in the bedroom between the beds. There is no place to store clothing in the bathroom transitioning in and out of the shower. There is a huge step up into the bathroom; understood because otherwise the bedroom area would be flooded. We changed rooms after the first night because the room was so small we could not move around without bumping into each other. The larger room allowed for our suitcases to have their own space on the floor instead of piled on top of each other. The worst part of the trip was the hotel, the worst part of the hotel was the room, the worst part of the room was the bathroom. We tried to take as few showers as we could. The room was so hot, but the hotel offered a fan, but the outlets were so few that we had to put the fan on a chair in a corner of the room far from the window. I hated that the hotel was the absolute worst part of the experience.
Dr, us5 night trip
Fair 4.0
This was a disappointing room with double bed. There is no air conditioning and the room was uncomfortable for our summer visit. We asked for a fan which we picked up at the desk and plugged in but there was no place to set the fan except on the floor which didn't provide enough air circulation on the bed while we slept. There was no toilet paper holder. Found toilet paper under the sink of this teeny tiny bathroom.. There was a screw in the wall near the toilet but no TP holder. The floors were squeaky and very uneven. The breakfast was standard and adequate. The location of the hotel was good. We checked out after one night. They were good to refund the remaining 5 nights.
us6 night trip
Poor 2.0
I like the location of this hotel closing to London Victoria Rail Station for my transfer to London Gatwick airport. I am very disappointed for the hotel room conditions. First, the bed was so dirty we found that the bed sheet has molds on it, hair on the pillowcase, insects dead bodies on the bed and bad smell in the room. Second, we noticed that not only the double bed room is so small and it does not have a bathtub and only a shower curtain inside a very small washroom and also the shower cap is leaking so the floor is wet and the shower place has no curb on it so the toilet is just beside on the same floor so disgusting! We feel like being cheated cause the room photo shown is different from Expedia.ca. We reported to the hotel front desk customer service representative and they helped to change bed sheet and pillowcases right away, but we could not stand for the smell of the room so we requested to change room and they had no better rooms for change. So we contacted Expedia.ca to ask to cancel the booking but it took us almost an hour back and forward so exhausting as we checked in and need to leave early in the morning for our flight. Finally, the hotel told us they had one room under basement and the condition was better and we checked at least no such bad smell but we found out the duvet cover had dirts and blood on it and the areas were not small so they changed another clean one for us. So so disappointed with Comfort Inn this time.
Rebecca, caFamily trip
Poor 2.0
BEDBUGS and very unhelpful.
We arrived around 11PM and pretty much went straight to sleep. Woke up around 4AM scratching and itchy with small red bumps. We went to a Boots in the morning to get an anti itch cream and showed the pharmacist the bites. He told us they were from BEDBUGS. We went back to the hotel and complained to front desk. They offered us another room which was fine except for the fact that there were four of us and we would have needed two rooms. The hotel was otherwise "full". We had to find a new hotel and a higher price. Hotels.com and the hotel have refused to process a refund for the additional four nights we would have stayed. Terrible! Avoid at all costs.
Sean, gb5 night family trip

Comfort Inn London - Westminster

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