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Altis Grand Hotel

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Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains
Terrace/patio
Front of property – evening/night
Minibar, in-room safe, desk, blackout curtains
2 restaurants, breakfast served

Overview of Altis Grand Hotel

Altis Grand Hotel

5.0 star property
Luxury hotel with spa, near Cinemateca Portuguesa Museum

8.6/10 Fabulous

890 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is £158
Price available on 11/4/2023
Map
Rua Castilho, 11, Lisbon, 1269-072
Main amenities
  • 2 restaurants and bar/lounge
  • Babysitting
  • Breakfast available
  • Daily housekeeping
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Massage/treatment rooms
  • Rooftop terrace
  • Room service
  • Sauna
  • Self parking
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Lisbon City Center
  • Rossio Square - 15 min walk
  • Santa Justa Elevator - 18 min walk
  • Castle of São Jorge - 25 min walk
  • Avenida da Liberdade - 1 min drive
  • Avenida da Liberdade - 1 min drive
  • Marquis of Pombal Square - 4 min drive
  • Eduardo VII Park - 4 min drive
  • Lisbon Cathedral - 10 min drive
  • Gulbenkian Museum - 9 min drive
  • Commerce Square - 12 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 20 min drive
  • Cascais (CAT) - 25 min drive
  • Rossio Station - 14 min walk
  • Cais do Sodré Station - 27 min walk
  • Santos Station - 28 min walk
  • Rato Station - 6 min walk
  • R. Escola Politécnica Stop - 6 min walk
  • Avenida Station - 7 min walk

Restaurants

  • A Padaria Portuguesa - 2 min walk
  • V Rooftop Bar - 3 min walk
  • Os Tibetanos - 2 min walk
  • Koppu Ramen Izakaya - 2 min walk
  • Pastelaria Coimbra - 2 min walk

About this property

Altis Grand Hotel

Altis Grand Hotel features a rooftop terrace and puts you within a 10-minute drive of Rossio Square. You can visit the spa to be pampered with massages, facials or aromatherapy, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the central location and walkable location. The property is only a short walk to public transportation: Rato Station is 6 minutes and R. Escola Politécnica Stop is 6 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The listed bar facility closure notice applies to the Garden Rooftop Bar only.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • An indoor pool
  • Banquet hall
  • Built in 1973
  • Fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Piano
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Television in common areas

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • Films for purchase
  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Pillow menu
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

GSpa has 4 treatment rooms. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Grill Dom Fernando – This fine-dining restaurant serves lunch and dinner.
Rendez Vous Bistro – This coffee shop serves lunch and dinner. A children's menu is available. Open daily.
Rio de Janeiro – This buffet restaurant only serves breakfast. Open daily.
Garden Roof Bar – On-site rooftop bar. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person

Renovations and closures

The following facilities or services will be unavailable from November 1 2022 to May 31 2023 (dates subject to change):
  • Bar/Lounge(s)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs EUR 17 per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>
Please note: Swim caps are mandatory in the pool and spa. Guests may bring their own or purchase a cap at the property.
Children under 16 years old are allowed in the spa's indoor pool from 10 AM until 4 PM and must be accompanied by an adult.

Also known as

Altis Grand
Altis Grand Hotel
Altis Grand Hotel Lisbon
Altis Grand Lisbon
Altis Hotel
Grand Altis
Hotel Altis
Hotel Altis Grand
Altis Grand Hotel Hotel
Altis Grand Hotel Lisbon
Altis Grand Hotel Hotel Lisbon

Frequently asked questions

Does Altis Grand Hotel offer free cancellation for a full refund?
Yes, Altis Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Altis Grand Hotel?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at Altis Grand Hotel on 11 Apr 2023 start from £158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Altis Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Altis Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Altis Grand Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Altis Grand Hotel?
Yes. Self-parking costs EUR 17 per day. Parking spaces may be limited.
What are the check-in and check-out times at Altis Grand Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Altis Grand Hotel?
No, this hotel doesn't have a casino, but Lisbon Casino (23-min drive) is nearby.
What is there to do at Altis Grand Hotel and nearby?
Altis Grand Hotel has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Altis Grand Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Altis Grand Hotel like?
Altis Grand Hotel is in Lisbon City Center, a short 6-minute walk from Rato Station and 15 minutes' walk from Rossio Square. Travellers say that the local area is good for shopping and very walkable.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Rachel, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Mathew, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Gemma, 4-night trip
Verified Hotels.com guest review

6/10 Good

Not 5 star
Business style hotel. Rooms small. Poor breakfast.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CARLOS, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Friendly staff and very good location , room was very comfortable and clean .
R D, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kosuke, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel, great location, staff very helpful & friendly. Great breakfast. Would definitely stay here again
Verified Expedia guest review

10/10 Exceptional

It was a solid hotel stay, everything was clean and comfortable.
Reginald, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

An amazing time at Casa dos Louis at Porto, Portug
The location was great. Unique hotel cozy and our room was with an amazing view. The restaurant offers great breakfast . We, we’re helped with reservations of a wonderful restaurant and an unforgettable show at the casa de guitarras. The staff was nice and friendly. In sum, we loved it.
Robert, 1-night trip
Verified Hotels.com guest review