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All properties in Franklin, Tennessee, United States of America

Franklin Marriott Cool Springs

Suburban hotel in Franklin with 2 restaurants and indoor pool

  • Free WiFi in the lobby and free parking
From
£119

Property renovations and closures

  • During renovations, the hotel will make every effort to minimise noise and disturbance.

Image gallery

  • Lobby
  • Lobby
  • Pool
  • Bathroom
  • Lobby
Lobby. Image 1 of 61.
1 / 61Lobby
700 Cool Springs Blvd, Franklin, 37067, TN, United States of America
8.6.Fabulous.
  • Apparently only one luggage cart for this huge hotel. Breakfast ends too early and was a…

    Aug 26, 2021

  • Great location

    Aug 20, 2021

See all 140 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options

The property will be renovating from 3 September 2021 to 31 December 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 300 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 1 indoor pool
    • Breakfast available
    • Free area shuttle

    For families

    • Free cots/infant beds
    • Rollaway/extra beds (free)
    • Fridge
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • Aspen Grove Park - 28-minute walk
    • CoolSprings Galleria - 30-minute walk
    • Saint Thomas Medical Partners - 2.5 mi / 4 km
    • Iasis Health Care - 2.6 mi / 4.1 km
    • SOAR Adventure Tower - 3.8 mi / 6 km
    • The Factory - 3.9 mi / 6.2 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 1 King Bed, Non Smoking
    • Room, 2 Double Beds, Non Smoking

    What’s around

    Landmarks

    • Aspen Grove Park - 28-minute walk
    • CoolSprings Galleria - 30-minute walk
    • Saint Thomas Medical Partners - 2.5 mi / 4 km
    • Iasis Health Care - 2.6 mi / 4.1 km
    • SOAR Adventure Tower - 3.8 mi / 6 km
    • The Factory - 3.9 mi / 6.2 km
    • Boiler Room Theatre - 3.9 mi / 6.2 km
    • Fort Granger Park - 4.1 mi / 6.6 km
    • Brentwood Library - 4.5 mi / 7.3 km
    • Heritage Foundation of Franklin and Williamson County - 4.7 mi / 7.5 km
    • Pull-Tight Players Theatre - 4.7 mi / 7.6 km

    Getting around

    • Nashville International Airport (BNA) 21-min drive
    • Smyrna, TN (MQY) 32-min drive
    • Nashville Riverfront Station 17-min drive
    • Nashville Donelson Station 22-min drive
    • Free area shuttle
    map
    See on map
    700 Cool Springs Blvd, Franklin, 37067, TN, United States of America

    At a glance

    Hotel size

    • This hotel has 300 rooms
    • This hotel is arranged over 11 floors

    Arriving/leaving

    • Check-in time 4 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

    Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli

    Things to do

    • Number of indoor pools - 1
    • Indoor pool
    • Fitness facilities
    • Golfing nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby

    Working away

    • 24-hour business centre
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 29000
    • Conference space size (meters) - 2694

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Luggage storage
    • Porter

    Facilities

    • Number of buildings/towers: 2
    • Lift
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Raised toilet seat
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Lever door handles

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 37-inch flat-screen TV
    • Netflix
    • Premium TV channels

    Stay connected

    • Desk
    • WiFi (surcharge)
    • Free local calls

    Food and drink

    • Fridge

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Stave Regional Kitchen – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

    Coffee Etc. – This coffee shop serves breakfast and lunch. Open daily.

    Stirrup Cup Lounge – This restaurant serves lunch and dinner. Open daily.

    Fees & policies

    Optional extras

    • WiFi is available in guest rooms for USD 9.95 per night (rates may vary)
    • Breakfast costs between USD 5.00 and USD 20.00 per person (approximately)

    PetsPay at property

    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device.

    Contactless check-in and contactless checkout are available.

    Enhanced food service safety measures are in place.

    Individually wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted.

    Also known as

    • Franklin Marriott Cool Springs Hotel
    • Marriott Franklin Cool Springs
    • Franklin Marriott Cool Springs Hotel Franklin
    • Franklin Marriott Cool Springs Hotel
    • Franklin Marriott Cool Springs Franklin
    • Franklin Marriott Cool Springs Hotel Franklin
    • Marriott Cool Springs Hotel
    • Franklin Marriott Cool Springs
    • Marriott Cool Springs
    • Franklin Marriott Cool Springs Hotel Franklin
    • Marriott Franklin
    • Franklin Marriott Cool Springs Hotel
    • Franklin Marriott Cool Springs Franklin
    • Franklin Marriott Cool Springs Hotel Franklin

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Franklin Marriott Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 4 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
    • Yes, there are 2 on-site restaurants, featuring American cuisine. Nearby restaurants include Cajun Steamer (9-min walk), Tupelo Honey (10-min walk) and The Honeysuckle (2.1 mi).
    • Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      Unusual happening

      The staff , and even guests, were amazing. I had an emergency - my autistic grandson ran out of our room-- twice! I made the front desk aware and gave them a description. She alerted other staff. I also spoke with a security guard for a wedding and a few guests. All said they would keep an eye out for him. He had heard the music from the wedding and had headed toward that. He was found,first by the security guard and the second time by a guest. Everyone was so helpful.

      Patricia, 1 night family trip, Jul 10, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      The hotel was very easy to find, parking was easy and convenient. The hotel was clean, although undergoing construction. My room was very cute and clean, however there were some snacks from a previous occupant and some lightbulbs were out. The ladies at the front desk who checked me in were absolutely fabulous. I was traveling with a small child and had alot of bags and one girl helped me unload my car and helped me bring my things into my room and gave me a list of local eateries. Unfortunately it was the opposite on my way out. They people at the front desk refused to help me. One man claimed they were too busy with checkouts but there was no one around checking out. In fact he stood behind the desk and watched me struggle with many bags in a cart and a small child in my arms. He didnt even offer to open the door. It was very disappointing for someone in the hospitality industry.

      1 night family trip, Jul 3, 2021

      Verified Orbitz guest review

    • 8.0.Very good

      Good, not great

      Overall a good stay. It was not up to Marriott standards that I have experienced in the past. We stayed two nights. we asked the front desk to replenish the coffee in the room for use the next morning. It never arrived. The hallway to the room was very cold, probably low 60 degrees and blowing strong. The buffet breakfast was okay. The buffet lunch for our group could have been set up at the entrance to the dining area instead of the breakfast food area for better and faster serving of the food. The line to get to the food was quite long and moved slow due to the layout. The bed was comfortable and the room was clean.

      Roger, 2 night trip, Jul 1, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      The hotel was beautiful and the room was nice! The only negative thing I have to say is that there’s only one HVAC vent in the hotel room, and it’s right by the window. Needless to say, the circulation sucks. There’s also no ventilation whatsoever in the bathroom, which is a little gross if you want to shower or use the restroom.

      1 night trip, Jun 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Nice location.

      2 night family trip, Jun 25, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Room was never serviced. No maid service. No coffee to be found any place.

      2 night business trip, Jun 4, 2021

      Verified Expedia guest review

    • 8.0.Very good

      Good 3.5 star hotel

      Very good room, very clean, only thing I didn't like that they charge a $25 incidental fee right out the gate! I've never had that fee before at any hotel but for the most part nice hotel.

      1 night business trip, May 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent hotel :)

      Stephanie, 1 night family trip, May 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Good-Tall toilet is helpful for a lot f people. Negative- Beds were low to ground

      1 night family trip, May 29, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent! Very clean!

      1 night family trip, May 29, 2021

      Verified Expedia guest review

    See all 140 reviews