Pestana Carlton Madeira Ocean Resort Hotel

A lovely resort. We were a family group of couples and singles. All stayed in sea view rooms over looking the pool and the Atlantic. If you go to this hotel book seabird rooms. Don’t book inland rooms as rather dark and noisy. Restaurants and bars are all very good with very friendly and professional staff. Food very good choices. Walking distance or short taxi ride to town centre

Fantastic facilities, great location for bars and restaurants. Big hotel, but breakfast well organised and plentiful.

The hotel is huge! The only downside is that the outside pools were not heated enough even though they claim that on their website

Overall, it is a lovely hotel but the foyer and bar area are dated. The restaurant is only open over the weekend which is strange for a five star hotel. The buffet was unappealing and dried out looking. Expensive for what it was. The sea facing room was really lovely with amazing views but the bed linen needed to be renewed in my opinion and one of the towels was dirty when we got there. Milk sachets in the room weren’t replaced everyday so we had to ask for more. The breakfast was good with a wide choice. The pool areas and gardens were lovely. The food choice here was reasonable. Overall, having said all of this, it is still a lovely hotel with stunning views!

Always a pleasure....

Couldn’t really fault this hotel. Came for a holiday with 2 friends, we all shared a junior suite which was very spacious, comfortable beds, amazing view of the pool and sea. Only downfall was the coffee and milk was not replenished in the room each day. Breakfast was lovely with a great selection. Pool area was really clean with plenty of sun loungers. Staff were extremely friendly. The whole experience was superb. Would definitely stay here againMore

Excellent hotel - really good value for money. Close to the harbour and town centre; excellent facilities; can't fault it.

Very very average hotel, very average food you can do much better in Funchal. Staff are good.

Great hotel but a bit off putting of them to push pestana brand like a timeshare

Only one word superb. The staff were all amazing, always greeted with a smile. From the moment we arrived to the time of our departure, they could not have been more helpful. The food was excellent at breakfast and in the buffet dinners but the Al la carte Taverna restaurant produced two of the best meals l have had. The only slight disappointment was the evening entertainment.