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1 room, 2 adults

Palmer House a Hilton Hotel

4-star4 stars
17 E Monroe StChicagoIL60603United States of America

4-star hotel with spa, near Art Institute of Chicago
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Very Good8.2
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Comfort
More comfort would be nice
3390See all 3,390 Hotels.com reviews
From 10,305 reviewsTripAdvisor Traveller Rating

Palmer House a Hilton Hotel

from £84
  • Room, 1 King Bed, Non Smoking (Hip & Historic)
  • Room, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, 1 Double Bed, Non Smoking (Hip & Historic)
  • Executive Room, Non Smoking, Business Lounge Access
  • Executive Room, Non Smoking, Business Lounge Access
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking (Hip & Historic)
  • Suite, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Business Lounge Access (Bathtub)
  • Executive Room, Non Smoking, Business Lounge Access
  • Suite, Multiple Beds, Non Smoking
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (Parlor)
  • Room, 2 Double Beds, 2 Bathrooms (Hip & Historic)
  • Room, 2 Double Beds, Accessible, Bathtub

What’s around Palmer House a Hilton Hotel

Landmarks

  • In The Loop
  • Millennium Park (5-minute walk)
  • Art Institute of Chicago (5-minute walk)
  • Chicago Theatre (9-minute walk)
  • Chicago Riverwalk (10-minute walk)
  • Willis Tower (11-minute walk)
  • Grant Park (17-minute walk)
  • Water Tower Place (28-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 24-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 33-min drive
  • Chicago, IL (PWK-Chicago Executive) 42-min drive
  • Millennium Station 8-min walk
  • Chicago Van Buren Street Station 9-min walk
  • Chicago Union Station 18-min walk
  • Monroe Station (Red Line) 1-min walk
  • Monroe Station (Blue Line) 3-min walk
  • Adams-Wabash Station 3-min walk
  • Self-parking (surcharge)
  • Valet parking (surcharge)

About Palmer House a Hilton Hotel

Location.
The Palmer House a Hilton Hotel is located one-half block from Millennium Park, on State Street within the Chicago Loop business and theater districts. The Art Institute of Chicago is two blocks from the hotel. Within one mile are the Tribune Tower, Wrigley Building, and Sears Tower.

Hotel Features.
Known as the longest-running hotel in North America, the hotel offers professional catering and event planning assistance for all flexible meeting spaces throughout the hotel, including several ballrooms and exhibit halls. The business center provides notary public services, office rental and print, photocopy and fax services, and WiFi (surcharge). The hotel also features a 10,000-square-foot health club with an indoor lap pool and cardiovascular equipment; fees apply. Personal trainers are available on-site. Balance Spa offers 12 treatment rooms and a hair salon.

Guestrooms.
The 1,641 guestrooms are elegantly furnished with dark wood and French Renaissance décor. Signature bedding features ornate European-style linens with pillowtop mattresses. Rooms include cable television, video game consoles, desks, and wireless Internet access (surcharge). In-room safes are provided. Bathrooms feature designer toiletries. Executive rooms include complimentary breakfasts and evening receptions, a private concierge and $50 gift certificates to Landau.

Hotel Expert's Tip. Two 24-carat gold angels greet guests as they walk into the grand lobby of The Palmer House a Hilton Hotel. The ceilings of this lobby feature candelabras designed by Louis Comfort Tiffany, 14-carat gold leaf paint guilds, and Greek mythology frescoes restored by Lido Lippi, who helped recondition the Sistine Chapel ceiling.

At a glance

Key facts

Hotel size

  • This hotel has 1,641 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Up to 75 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) - 110000
  • Conference space size (meters) - 10219
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Built in 1872
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
  • Premium TV channels
  • Video game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Balance Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Palmer House a Hilton Hotel’s small print

Also known as

  • Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House Hilton Hotel
  • Palmer House Hilton Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • The Palmer House Hilton Hotel Chicago
  • Palmer House Chicago
  • Hilton Hotel Palmer
  • Palmer Hilton House

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00

Optional extras

Self-parking costs USD 46.00 per night

Valet parking costs USD 82.00 per night with in/out privileges

Microwaves are available for USD 40 per stay

Refrigerators are available for USD 40 per stay

Rollaway beds are available for USD 40.0 per stay

Breakfast costs between USD 7 and USD 11 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 3,390 reviews

Palmer House a Hilton Hotel
Very Good8.0
Great location to explore
Good hotel in a great location. Room was basic with no city view but we stayed over new years and hotel was extremely busy with a good buzz about it. Pool was closed for renovations which is sad as we looked forward to using it and weren't told this at time of booking. Overall a good hotel lovely building in very good area for exploring the city
Adam, gb4 night trip
Palmer House a Hilton Hotel
Exceptional10.0
Palmer House
Beautiful hotel in a great location downtown.
Nicholas, gb1 night trip
Palmer House a Hilton Hotel
Very Good8.0
Could not fault anything
Very good friendly staff.
david, gbOther trip
Palmer House a Hilton Hotel
Good6.0
lobby gorgeous. Rooms need updating
lobby gorgeous. Rooms need updating. Hot water took an age to come on. The front desk gave me the wifi password because I was unaware you have to pay if you are not a Hilton card holder -- and I am (tho it will be ancient). If I had not asked, I would not have had access or would have had to pay.
Kathryn, gb1 night trip
Palmer House a Hilton Hotel
Good6.0
Stay somewhere else
On arrival, the hotel looks very grand, with an impressive, ornate reception area. However, you quickly discover that the rooms do not match. My room was tiny, I couldn't even open my suitcase without blocking access to the bathroom. The bedside lamp didn't work, nor did the wardrobe light and there were tea stains dripping down the door. The room looked tired to say the least. No USB ports by the bed and you have to pay for wifi, which I hadn't realised or I wouldn't have stayed here. Staff were very unfriendly - reception staff didn't even make eye contact and treated you like a number rather than a guest. I chose this hotel for its pool and location, and the pool was closed all weekend. Walls are also very thin and I was woken up by noisy guests walking past. The best thing about this hotel was the location, which is very good, but the rooms desperately need decorating and modernising.
Nicola, gb2 night trip

See all reviews

Palmer House a Hilton Hotel

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