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1 room, 2 adults

Palmer House a Hilton Hotel

4-star4 stars
17 E Monroe StChicagoIL60603United States of America

4-star hotel with spa, near Art Institute of Chicago
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Very Good8.2
Location
Great location
Vibe
Awesome vibe
Amenities
Great amenities
WiFi
Complaints about WiFi
3437See all 3,437 Hotels.com reviews
From 10,052 reviewsTripAdvisor Traveller Rating

Palmer House a Hilton Hotel

from £129
  • Room, 1 King Bed, Non Smoking (Hip & Historic)
  • Room, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, 1 Double Bed, Non Smoking (Hip & Historic)
  • Executive Room, Non Smoking, Business Lounge Access
  • Executive Room, Non Smoking, Business Lounge Access
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Bathtub
  • Suite, 1 King Bed, Non Smoking (Hip & Historic)
  • Suite, 2 Double Beds, Non Smoking (Hip & Historic)
  • Room, Non Smoking (Roll-in Shower)
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Room, Accessible, Business Lounge Access (Bathtub)
  • Executive Room, Non Smoking, Business Lounge Access
  • Suite, Multiple Beds, Non Smoking
  • Business Room, 2 Double Beds, Non Smoking
  • Business Room, 1 King Bed, Non Smoking
  • Suite, 2 Bedrooms, Non Smoking (Parlor)
  • Room, 2 Double Beds, 2 Bathrooms (Hip & Historic)
  • Room, 2 Double Beds, Accessible, Bathtub

What’s around Palmer House a Hilton Hotel

Landmarks

  • In The Loop
  • Millennium Park (5-minute walk)
  • Art Institute of Chicago (5-minute walk)
  • Willis Tower (11-minute walk)
  • Skydeck Ledge (11-minute walk)
  • John Hancock Center (29-minute walk)
  • University of Illinois Chicago (37-minute walk)
  • Chicago Cultural Center (6-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) 24-min drive
  • Chicago, IL (ORD-O'Hare Intl.) 33-min drive
  • Chicago, IL (PWK-Chicago Executive) 42-min drive
  • Millennium Station 8-min walk
  • Chicago Van Buren Street Station 9-min walk
  • Chicago Union Station 18-min walk
  • Monroe Station 1-min walk
  • Monroe Station 3-min walk
  • Adams-Wabash Station 3-min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 1,641 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed *

  • Up to 75 lb

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business centre
  • Conference space
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
Facilities
  • Built in
  • Lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay films
  • Premium TV channels
  • Video game console
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Fridge (on request)
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Balance Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with Turkish bath/hammam.

Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Awards and affiliations

  • The property is a member of Historic Hotels of America.

Palmer House a Hilton Hotel’s small print

Also known as

  • Palmer House Hilton Hotel Chicago
  • Palmer House Hilton Hotel Chicago
  • Chicago Palmer House Hilton
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • The Palmer House Hilton Hotel Chicago
  • The Palmer House Hilton
  • Palmer House Hilton Hotel
  • Palmer House Hilton Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • The Palmer House Hilton Hotel Chicago
  • Palmer House Chicago
  • Hilton Hotel Palmer
  • Palmer Hilton House

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Parties and events are allowed on site. 

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00

Optional extras

Self-parking costs USD 46.00 per night

Valet parking costs USD 82.00 per night with in/out privileges

Microwaves are available for USD 40 per stay

Refrigerators are available for USD 40 per stay

Rollaway beds are available for USD 40.0 per stay

Breakfast costs between USD 7 and USD 11 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

WiFi is available in guestrooms for USD 12.95 per night (rates may vary)

WiFi is available in public areas for USD 12.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 3,437 reviews

Palmer House a Hilton Hotel
Exceptional10.0
Palmer House
Beautiful hotel in a great location downtown.
Nicholas, gb1 night trip
Palmer House a Hilton Hotel
Very Good8.0
Could not fault anything
Very good friendly staff.
david, gbOther trip
Palmer House a Hilton Hotel
Good6.0
lobby gorgeous. Rooms need updating
lobby gorgeous. Rooms need updating. Hot water took an age to come on. The front desk gave me the wifi password because I was unaware you have to pay if you are not a Hilton card holder -- and I am (tho it will be ancient). If I had not asked, I would not have had access or would have had to pay.
Kathryn, gb1 night trip
Palmer House a Hilton Hotel
Good6.0
Stay somewhere else
On arrival, the hotel looks very grand, with an impressive, ornate reception area. However, you quickly discover that the rooms do not match. My room was tiny, I couldn't even open my suitcase without blocking access to the bathroom. The bedside lamp didn't work, nor did the wardrobe light and there were tea stains dripping down the door. The room looked tired to say the least. No USB ports by the bed and you have to pay for wifi, which I hadn't realised or I wouldn't have stayed here. Staff were very unfriendly - reception staff didn't even make eye contact and treated you like a number rather than a guest. I chose this hotel for its pool and location, and the pool was closed all weekend. Walls are also very thin and I was woken up by noisy guests walking past. The best thing about this hotel was the location, which is very good, but the rooms desperately need decorating and modernising.
Nicola, gb2 night trip
Palmer House a Hilton Hotel
Very Good8.0
Mostly good, beautiful hotel .
The hotel itself is beautiful and I have stayed several times. The executive room looked a little tired though beds were comfortable and clean and the room was spacious. One of the bathrooms was not up to standard with toothpaste on the washbasin and hair in the bath and on the floor. Mostly the staff were friendly and helpful . Fabulous location .
Kaye, gb1 night trip

See all reviews

Palmer House a Hilton Hotel

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